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November 2023 by Lori Pate
There are always lots of sale items. Staff is very friendly, knowledgeable, and helpful. When it gets busy, they are very quick to add more cashiers. The product is well organized for easy shopping.
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November 2023 by Bella bee
Horrible management good staff though if they cam keep them more then a week
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June 2021 by Kelli Johnson
Love that Nesters is right next to them so I can do my grocery shop then pop over to get a bottle of wine to go with dinner. The store is clean & organized & staff are always very friendly & helpful. The new manager Mark is super personable & really enjoys getting to know his customers. I definitely recommend!?
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June 2021 by Victoria Zamor
Used to be a nice and convenient place to shop in the Boucherie area. However, recently they hired a very rude cashier which made my last shopping experience there disgusting. When I called for the owner, he just shrugged. I will never spend another cent there. Cask and Barrel is by far the best alcohol store in Kelowna, and it’s 3 minutes away, just off the highway.
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June 2021 by LC DogMom
Awesome store and staff! Almost everything is in the fridge, they have a great selection and the staff are not only super knowledgeable but also super friendly. It's handy that their prices include all taxes so you know what you're going to pay at the til!
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May 2021 by Kiran Dhatt
The staff here is great! They enforce the mask indoors policy thoroughly and check IDs as required by law. Glad to see that some stores are taking the pandemic seriously.
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May 2021 by bizee rog
Over priced products and they do not honor the prices on their own tags. Only went in a couple times due to the convenience after shopping at Nesters. Twice the price at the till did not match the tag on the shelf. Even as high as 30% more. When questioned received attitude and told they were adjusting prices. No apology and would not honor price on the tag. Avoid the ignorant staff and shop somewhere else.
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May 2021 by Chad Fisk
Owner would not ring in my order of beer while I was talking on the phone during a business call despite me having my credit card out and ready to go. Insisted that I hang up prior to ringing it in. I said I dont understand the need for that. He refused service, I said I would not come back, he then banned me for life, lol! I am buying some Stella, not opening a bank account pal! See ya never!
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May 2021 by Reviewer Reviewer (reviewer)
The New Manager Mark was very knowledgeable and helpful.Living in Lakeview heights I have a few choices of stores this is my new go to store because of how helpful Mark was. Thanks Mark!
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May 2021 by rusty edwards
Great staff , even helped me carry cases to the car....I always leave with a big smile , especially when Adrienne is working!!!
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May 2021 by Pedro Coyote
Best Liquor Store on the Westside! Friendly staff and low prices.Why go anywhere else?
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May 2021 by Jillian
New owner is horrible. Your loyalty means nothing at this store. He doesn’t care
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May 2021 by Jason Todd
Love the people there they are so niceThe are like friends to me and the prices are great
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May 2021 by Ally McLennan
Super friendly staff and nice selection of wines and beers.
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May 2021 by Dylan Gunderson
Very polite staff, always clean and an amazing experience all around