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November 2023 by Brigitte Foot
Paulo,Tracy and all the staff make me feel like family!!! Always so very kind and helpful. Always going above and beyond .I'm so very grateful their shop is in my community ❤️
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August 2023 by Keramia Lawrie
Paolo and his team are absolutely amazing. I’ve had a severe ear infection all week and have been sending my partner to pick up my prescriptions. He’s been amazingly helpful and had my prescriptions ready within 15 minutes! He also gave her some advice to help me deal with this and was even kind enough to give her a discount on a fancy ice pack wrap when she told him ice helped.Phenomenal service! Thank you guys so much.
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July 2023 by Celena Muzzillo-Simms
I have been a patient of Palo's since before he owned The Medicine Shoppe. We literally moved our prescriptions from one pharmacy to another so we could stay under his care. Since he has had The Medicine Shoppe we continue to receive outstanding, knowledgable service. We assume he expects the same from his staff, because any staff we have met less than stellar don't seem to last. Palo and all of the staff, are caring, will go the extra mile to take care of your needs, and know their stuff. It['s like the 80's, having a small town pharmacy. West Kelowna and Kelowna are very lucky to have such a great pharmacy. Don't hesitate to take your prescriptions here.
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June 2023 by VI P
The Medicine Shoppe Pharmacy with Paolo and his team is the greatest pharmacy I've ever been. You never know you need a great pharmacy until you receive his team service and you are really in need. He cares about his clients concerns. The team is well trained, always get the point and on time for delivery and renewal. No discrepancy from one employee to another. And no need to ask, they think about everything which release a lot of stress and anxiety that any chronic medical condition can add.This business matters, and it makes a difference in the community. I highly recommend The Medicine Shoppe Pharmacy for any pharmacy need ! ?
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June 2023 by John M
What a difference from London Drugs. The service is awesome. We are glad we switched.
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March 2023 by Kelly-Ann
I tried multiple pharmacy's for a compound prescription and no one was able to make it for me until I came here. They had it ready for me by the next business day!
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February 2023 by Tyrone Dee
Exceptional service!!! The staff are always friendly and helpful! Prescriptions are filled quickly. The service is very personable. You are not just a number here.
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February 2023 by Esther Wins
Paulo and Tracy are incredible pharmacists. They really know which medications are most effective. Super knowledgeable and their timing on prescriptions is amazing. I only go to them for all my pharmaceutical products! Hands down the best in town.
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November 2022 by Brian McClelland
The cough medicine suggested for my kids works almost too well.
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September 2022 by Sherry Gonzales
Visiting family in Kelowna on Sept 10. As soon as I got off from the plane, my eyes were teary due to the smoke in the air. I also have asthma and so the smoke triggered my coughing. I realized I forgot my puffer in Calgary. I went to the Medicine Shoppe and the pharmacist, Paolo Sales, was very helpful. He phoned Co-op pharmacy in Calgary and had my prescription forwarded and in 20 minutes, I received my puffer. That is what I call good and efficient service. Thank you to Paolo and Tracey! ~Baseliza G.
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April 2022 by Carol Hagen
The people are wonderful! Customer service is 10 out of 10.
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April 2022 by k morse
A small town shoppe with big city expertise.This is a wonderful pharmacy.
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April 2022 by Lonnie Hanson
Paulos and his team are first rate. Very knowledgable and caring.
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March 2022 by Jessica Moore
Great staff. They make an effort to get to know you.
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April 2021 by Monica Gough
Wonderful, caring service ❤
