“After having a lot of issues gettin a tire leak fixed at the Kal Tire shop just down the street and ready to give up on it, decided to try Fountain Tire. They got me in right away on a saturday without an appointment and had the tire repaired promptly. They were friendly and professional and I am grateful for the great sevice here”
“A big shou our to Kors Tire in Vernon. Geraldas an Jacob you are 2 young men who went above and beyond for me.
The customer service was absolutely amazing.
2 very friendly, courteous and knowledgeable, young men.
Will definitely be back.”
“Got me in quickly for my tire switch over and notice the uneven wear on my old tires. Gave me a recommendation where to go for a wheel alignment as well! Top notch service! Thanks guys!”
“I had a tight deadline to get tires on my car before a road trip and they made it happen. They didn't promise anything they couldn't do. Fast service, clear communication, excellent prices, quality work and products, outstanding experience. Highly recommended. Best tire shop experience and service I have seen in Kelowna area in years and don't say this lightly. Even though I was inpatient and requested lots of updates they were accommodating, professional and punctual. This is how you do business right ?”
“Brought my Chevy in due to some grinding noise in my front wheel, and some sensor issues. OK Tire took my car and told me that the bearings needed to be replaced, the electronic sensor needed to be replaced, and that my power steering was going to need to be replaced, although they wouldn't replace the power steering, as they said it was unnecessary.
I ok'd the replacements as they told me my car would be undriveable in a matter of days, without it.
When I first got back on the road, everything seemed fine (with the exception of my power steering making a horrible noise). But within two days, I had literally every issue I had previously come back with a vengeance! My power steering was getting louder every day, the grinding in my wheels was still there and also happens more frequently, all my sensor readings are off and the lights flash all the time, I don't know how, but my windows all shake when they are lowering now, AND, this is the kicker, my car randomly shuts off now when driving...!
I gave them my car thanks to a grinding issue, they took my car and made it ten times less safe to drive! I don't even know how somebody does that!
As a bonus, I took my car to get an oil change at GCOC (I take it to the same guy), and since last time, he noticed that someone would have had to drain the power steering to get it to the level it was at. He topped it up, no more noise. It was free too. So, I'm over here thinking, these guys drained my power steering as well? Or they didn't notice? Is that better? I was livid!
I spent just under $2,000 on this repair and my car is worse now! AND when I emailed them about the issue over two weeks ago now, they have yet to respond! They won't pick up the phone either! I got this repair done just a month ago, and my car feels more like a liability than ever before!
IF the owner is paying attention to these reviews, I would greatly appreciate being reached out to as it seems no one reaches out any other way!
Edit: The Owner (Chad) called me a couple hours after I posted this review and talked with me to come up with a solution to amend the grievances I had above. Chad was fantastic on the phone and very helpful, and I look forward to meeting with him in person!
After several weeks of back and forth, Chad and his team worked with me and my car to find the unique issue that was plaguing NY vehicle. They were super patient, and helpful the entire time and even refunded me for the unnecessary replacements. Great team, will be going back!”
“I am very happy with their service. I was traveling to Vernon and had a flat tire. Even though I deal with Integris in Penticton, the Kelowna store was very kind and helpful. A lot of businesses today, lack service. But not at this store. They were great.”
7:30AM - 6PM
2233 Leckie Rd, Kelowna
Tire Dealers
“Wobble on my car - went to 5 different mechanics and they all told me different info, all trying to fix parts that werent even broken to begin with. Kal Tire was the only reliable and accurate shop to give a fair price on parts and labour. Everyone else was incompetent, scamming or lazy. Thank you Kal Tire.”
7:30AM - 6PM
2180 Elk Rd #100, Westbank
Tire Dealers
“I needed a tire fixed ASAP, and this place really came through! They got me in right away and took care of it quickly. The service was excellent from start to finish — everyone was friendly, professional, and communicated clearly about what needed to be done. I was back on the road in no time. Highly recommend them for fast, reliable tire service”
9AM - 8:30PM
2125 Baron Rd, Kelowna
Tire Dealers
“Our plans for a quick grocery pick up today didn't go as planned. Found a tent stake lodged in our rear tire after leaving superstore. Fortunately we were already at Costco so I went to the tire center and explained our situation. The got us in for a repair fairly quickly given that we had no appointment and the tires weren't purchased from them. Less than $13 all in for the repair!”
“They came and mounted, balanced and installed our tires on our car at our place in Peachland. They were on time, fast, efficient and friendly. Price was fair and competitive. We have already shared their card with friends, family and neighbours.
Highly recommend. 5 stars ⭐️”