London Drugs is a Canadian-owned retailer with stores across British Columbia, Alberta, Saskatchewan, and Manitoba. It is known for great merchandise, fantastic prices, and surprise items. The staff are generally friendly and helpful, especially in the photo, computer, and cosmetics areas. The pharmacy receives consistent praise, with pharmacists described as super helpful, patient, kind, informative, and professional, providing excellent service that makes it a regular go-to for many. The store offers comprehensive tech services, including authorized computer repairs for major brands and Apple repairs by Apple-trained technicians. Services include hardware setup, virus removal, and data transfers. All stores provide passport and ID photos with a guarantee. While service is often smooth and welcoming, experiences can vary by location, with some staff noted as exceptionally knowledgeable and attentive, while others may seem less helpful. Wait times in some sections, like insurance, can be long.
I had a great experience buying my laptop from Kasra. He was extremely helpful and knowledgeable and took the time to explain all the details clearly. The laptop was on a great deal and runs all my coding apps smoothly.
January 2026
Alex at London Drugs Park Royal spent an hour with us yesterday helping us to understand what our options for a new TV are and what might be bested suited to our needs. Alex was very knowledgeable and extremely helpful. Thanks Alex, we really appreciate your great customer service!
November 2025
Candy, Alec and Happy at electronics department are amazing. I got a 85 inch tv for 799.00 plus taxes and the team was incredibly kind and helpful. London drugs is amazing and the prices compete or beat big box online retailers in some cases. Been going to London Drugs since 80's.
