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December 2022 by Alison P.
Excellent store. I love the very high quality products they have in stock, and their manager Bruce is knowlegable and always able to advise. The compounding pharmacy is phenomenal, and the staff are patient and cheerful. Highly recommend.
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December 2022 by Sarah Nia
Bruce ،He is amazing .He is wonderfull and knowledgeable.Always he gave me supplements or natural remedies it's work much better than any medicine.I send to him many of my friends and they are very satisfied.So many years I had digestion problems and all time my stomach was blotted just he gave me one supplements and it's work .All the time I had so many good experiences with his advice to supplements and Homeopathic Medicinec .Congratulations to pure pharmacy for having professional people.Special thanks to Bob president of pure pharmacy.
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September 2022 by Google user
I was so grateful to find that Pure Pharmacy could provide a prescription for my son that other pharmacies could not. The staff are extremely professional and thoughtful. They didn't have enough of the prescription I needed but quickly provided as much as they could to ensure my son could begin his treatment. They went out of their way to give me as much information as possible about the medicine. I am very thankful to find such excellent care and service in my community!
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August 2022 by Krista Braathen
I was so grateful to find that Pure Pharmacy could provide a prescription for my son that other pharmacies could not. The staff are extremely professional and thoughtful. They didn't have enough of the prescription I needed but quickly provided as much as they could to ensure my son could begin his treatment. They went out of their way to give me as much information as possible about the medicine. I am very thankful to find such excellent care and service in my community!
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June 2022 by Sahar Mo
Stopped by today to get some advice but staff were unfriendly and ignorant. First and last time.
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September 2021 by Ian Mackie
I attended at this pharmacy this morning to pick up a prescription that the pharmacy had called to say was ready. I was one of two customers in the pharmacy. The pharmacist Petra was dealing with a customer who had some questions. I waited quietly for 10 minutes while Petra was talking to the customer. The customer then suggested to Petra that she deal with me as I had been waiting quite awhile. Petra responded to the customer “ you are as important as any customer “ and didn’t even ask me why I was there. She continued to ignore me while the customer then left the counter to pick up an over the counter medication and go to the cashier to pay for it. Petra was conducting an internet search while I waited and the customer was at the cashier. The cashier asked whether I had been helped. I responded that I hadn’t. Petra then walked past me on her way to speak to the customer who was at the cashier. When she walked past me I asked whether she could help me. She said no; that she was with a customer. She did not ask why I was there I asked her whether the cashier could help me. She said no. No explanation was given. Ultimately the cashier walked over to me and I told him I was there to pick up a prescription. He went behind the counter and retrieved the prescription and took it to the cashier position where I paid. At no time did Petra acknowledge me or apologize for not asking why I was waiting. Simply picking up a prescription where I was 1 of 2 customers in the store took 20 minutes. Petra was rudeI am writing to say that I am very impressed with how both the owner and Petra have dealt with my complaint set out above. On June 24 Petra contacted me by telephone to apologize and to explain her understanding of the circumstances of my attendance at the store. I am pleased with the resolution of this matter and I will continue to deal with Pure Pharmacy and with Petra. In the circumstances I am changing my assessment from 1 star to 5 stars.
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June 2021 by Ian M.
I attended at this pharmacy this morning to pick up a prescription that the pharmacy had called to say was ready. I was one of two customers in the pharmacy. The pharmacist Petra was dealing with a customer who had some questions. I waited quietly for 10 minutes while Petra was talking to the customer. The customer then suggested to Petra that she deal with me as I had been waiting quite awhile. Petra responded to the customer " you are as important as any customer " and didn't even ask me why I was there. She continued to ignore me while the customer then left the counter to pick up an over the counter medication and go to the cashier to pay for it. Petra was conducting an internet search while I waited and the customer was at the cashier. The cashier asked whether I had been helped. I responded that I hadn't. Petra then walked past me on her way to speak to the customer who was at the cashier. When she walked past me I asked whether she could help me. She said no; that she was with a customer. She did not ask why I was there I asked her whether the cashier could help me. She said no. No explanation was given. Ultimately the cashier walked over to me and I told him I was there to pick up a prescription. He went behind the counter and retrieved the prescription and took it to the cashier position where I paid. At no time did Petra acknowledge me or apologize for not asking why I was waiting. Simply picking up a prescription where I was 1 of 2 customers in the store took 20 minutes.
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November 2020 by Elena Domnina
I stopped to pickup magnesium citrate from a particular brand which was recommended by my naturopathic doctor. The employee made a sarcastic comment about it by repeating 6 times it doesn’t matter what kind I buy. Well ... I might as well buy it in Costco then , no need to make a special trip to this pharmacy. Simply rude.
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November 2020 by Michael Kemble
One really feels that great care is major concern in the pharmacy. It is such a lovely store area, i thought it would be more expensive, not so. They are so helpful. Know the doctors and alternate health people.
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November 2020 by Lilia Afsahi
Excellent customer service. Maral is really helpful and knowledgeable as well as all her staff. I would highly recommend this pharmacy for prescription or any other supplement you may need.
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September 2020 by Pete Seaforth
Unlike professional pharmacies, this douchey outfit does not honour drug plans, requiring patients to waste time sending in forms on their own and waiting for reimbursement. If you are like me, the receipt will not contain enough information for a claim so it will be rejected, requiring another visit to the pharmacy for adequate documentation. No thanks. I recommend MacDonalds Prescriptions for compounding. They will ask for your drug card and take good care of you.
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September 2020 by MoMo Slim
Walked in yesterday and abruptly a guy that I later found-out works there jumped out of nowhere screaming at me to use their hand sanitizers that looked like rona infested incubation bottles. I used their "sanitizes" because I was kind of force by this aggressiveness employee of the year and desperate to fill a prescription for a family member.After all that found out they don't even stock a common medication that I was able to fill at a smaller pharmacy - just ten steps away. I know everyone is on edge right now but you guys aren't helping at all.I will never return to your pharmacy again but for the love of god don't spread germs with your insanitary bottles - you are operating in WV not Compton.
