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January 2024 by Amanda Nichol
Very helpful friendly staff, I come from out of town and they're always more than accommodating. Thank you Gurjot and team!
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January 2024 by Will Lee
⭐⭐⭐⭐⭐I recently had an exceptional experience at The Source Park Royal branch, and I can't help but share my positive encounter, particularly with the store manager, Gurjot Kingra.I dropped by to inquire about an accessory for my Pixel watch, and even though they didn't have the specific product, Gurjot greeted me warmly and asked if there was anything else I needed. His polite and customer-centric approach immediately set a positive tone.While exploring the Samsung phones station, Gurjot noticed my interest and went above and beyond by offering me a new phone, despite my initial intention to save for the Samsung Fold. His tempting proposition caught my attention, and what stood out was his detailed explanation of the process, thorough steps, and the requirements for the application. Importantly, he was never pushy but rather helpful and knowledgeable.I appreciated Gurjot's convincing manner and product knowledge. He made the entire experience seamless and enjoyable, even throwing in a discount. The service was top-notch, and Gurjot's professionalism was complemented by the neat and tidy appearance of the store.Overall, my visit to The Source was outstanding, largely thanks to Mr. Gurjot and his commitment to excellent customer service. I highly recommend The Source at Park Royal, especially if you're looking for a pleasant shopping experience and expert assistance.Well done to Gurjot and the entire team!
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January 2024 by kamyar zare
Amir’s customer service was excellent! He was attentive and went the extra mile to make sure everything went smoothly. Highly recommended!
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January 2024 by hadi kh
Dear Amir! Your exceptional service and upbeat mood made my experience truly memorable.Amir knowledge about the products was impressive, and he took the time to understand exactly what I was looking for. His patience and willingness to assist were remarkable. His honesty was remarkable—I felt confident in his recommendations, knowing he genuinely cared about meeting my needs.Thank you, Amir, for your outstanding assistance and for making my visit enjoyable. Your professionalism and dedication to customer satisfaction are commendable. The Source in West Vancouver is fortunate to have such a stellar team member like you!
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January 2024 by Bijan Hemmat
I had an exceptional experience at The Source in West Vancouver, all thanks to Amir! His service was truly outstanding. Not only was he incredibly knowledgeable about the products, but his positive attitude and cheerful mood made my visit a delight.Amir went above and beyond to assist me in finding exactly what I needed. His dedication to ensuring I had the right product for my requirements was remarkable. What truly stood out was his trustworthiness—I felt confident in his recommendations, knowing he had my best interests in mind.Thank you, Amir, for your exceptional service and for making my shopping experience enjoyable. You're a true asset to The Source in West Vancouver, and I'll definitely be returning, thanks to the fantastic service you provided!
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January 2024 by Ryan Jameson
Amir was incredible in helping me purchase my cell phone. His patience and professionalism made the experience smooth and enjoyable. He took the time to understand my needs, guiding me through the options with expert knowledge. His assistance was invaluable, and I’m truly grateful for his exceptional service!
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January 2024 by John Shaw
Gurjot was very friendly and helpful and he went the extra mile.
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December 2023 by KV SURDAS
The worst source store in canada!!You call the store and then they ask you to hold on... for hold your breath," 8 minutes " , and noone answers !!!!And then you walk in to the store with the same question and you see employees chatting away and having lot of fun while a rude manager oblivious to these proceedings !This store deserves a gold medal in customer service !!!Hope the company is listening !!?????
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November 2023 by The G
I recently had the pleasure of receiving top-notch assistance from Amir, courtesy of The Source, and I couldn't be more impressed. My journey began with a simple navigation query, but thanks to Amir, it turned into a remarkable experience as he guided me through activating a new line with Bell and setting up my new iPhone 15 Pro Max.Amir's technical prowess and enthusiasm for customer service truly shone throughout the entire process. He effortlessly transitioned from providing directions to unraveling the intricacies of setting up my new line and ensuring my iPhone was optimized to its fullest potential.What stood out most was Amir's patience and ability to break down complex procedures into easily digestible steps. He took the time to address my questions, ensuring that I felt comfortable and confident with the setup. Amir's dedication to ensuring my satisfaction was palpable and made the entire experience enjoyable.
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November 2023 by Amneet Kaur
I am quite happy with Dilpreet's customer service. Last week, I went to the store and the way he explained about the product (apple airpods) was outstanding. He helped me to choose the best which fits with my budget. Last but not least, he is very friendly.Thank you Dilpreet!You are the best!
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November 2023 by Pia Abercromby
Bought earbuds online from The Source. Found one had a malfunctioning button within a month of purchase and took it into this store to exchange or get it fixed. They were no help at all despite selling me a malfunctioning piece of technology. Told me I had to take the earbuds to Apple to get it sorted. No offer of how to do so, who to contact, just no help at all. I will not be buying from The Source again with their terrible customer service.
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November 2023 by 12th Avenue & Cambie
We wre looking for Fitbit for one of our patients' BD. After talking to salespersons from few stores in Park Royal Mall this afternoon we came across The Source, Mahan, super nice young man ame to help us. He was nice, polite, knowledgeable, best of all, he was very professional. We were very impressed. We really, highly recomment Park royal The Source for your electronic needs.
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November 2023 by Jalal aleahmad
I am writing to express my sincere gratitude to Amir, who provided exceptional service through Gthe Source, when I sought assistance with activating a new line and setting up my iPhone 15 Pro Max from The Source.Amir's expertise and commitment to customer satisfaction were evident from the outset. Despite the fact that my inquiry originated from Bell, Amir seamlessly guided me through the process of activating a new line with Bell. His in-depth knowledge and clear communication made what could have been a daunting experience remarkably straightforward.
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October 2023 by Rahul Singh
Great team with great work ethics.....I was there to know about the options for new phone....they helped me all the way from scratch to end. Especially Gurjot (Manager) made sure everything was done correctly....100% recommended.....
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October 2023 by Joe Payk
I recently had the pleasure of visiting The Source to purchase a new cellphone, and I can't say enough about the incredible service I received from the trustworthy and polite salesman Amir. His dedication to ensuring that I got the perfect phone and contract for my needs truly exceeded my expectations.From the moment I walked into the store, Amir's professionalism and expertise were evident. He took the time to listen attentively to my requirements and preferences, making me feel valued as a customer. Unlike some salespeople who simply push the most expensive options, Amir was genuinely interested in finding the right fit for me.What stood out the most was Amir's recommendation of the iPhone 14 Pro along with an outstanding contract. His knowledge of the products and available plans was extraordinary, and he explained everything clearly and patiently. Thanks to Amir, I was able to secure a fantastic deal that perfectly aligns with my budget and usage.Not only did Amir excel in his product knowledge and customer service, but he also had a friendly and approachable demeanor that made the entire shopping experience enjoyable. He answered all my questions with a smile and made me feel like a valued customer throughout the entire process.I left The Source with my new iPhone 14 Pro, a superb contract, and an overwhelming sense of satisfaction. Amir's exceptional service has not only left me delighted with my purchase but also eager to recommend The Source to my friends and family. I will wholeheartedly encourage them to seek out the outstanding service that I received from Amir.In conclusion, I can't express how grateful I am to Amir for going above and beyond to make my cellphone purchase a memorable and pleasant experience. If you're looking for top-notch service and expertise when shopping for electronics, make sure to visit The Source and ask for Amir. You won't be disappointed! Thank you, Amir, for your outstanding service!
