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January 2024 by Laura Gillespie
I find there selection has gone down, I can't find most of the foods I'm looking for. The hours are great. They have a breeding program for dogs that gives a small discount but not for cats unfortunately.
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December 2023 by Amanda
Insanely expensive. $115 for dog food that is only $80 online - shop around before purchasing from Bosleys
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November 2023 by Anna Lake
Great, friendly, and knowledgeable staff. This store always has everything I need for my pups.
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November 2023 by Kelly Bergen
I originally left a negative review about this location and then got in touch with Petvalu customer service. They resolved my complaint. I'm still not happy with my local experience, but I appreciate the excellent response from the corporate customer service team.
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November 2023 by shelene Ryan
Love Bosleys , wish they carried more of a variety of raw cat food and treats
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October 2023 by Evan Foisy
Been here twice just due to it being out of my way but their hours are later than my regular pet store. Both times I walked in, walked around for 5 min and not one person said hello or asked if I needed help. Second time I walked in, employee looked directly at me and didn’t say 2 words to me so I turned around and walked out.Just didn’t get friendly vibes from the employees and turned me off from shopping there.
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September 2023 by Shelly Nolin
Always a great experience shopping here!
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September 2023 by Bianca Juliani
Staff is great and it’s a great store. The reason I’m giving this a 3/5 is because management sucks, they don’t come out of their office when requested to talk to them about a return item (which I later just returned to another location) and refused to help me even after getting confirmation from corporate customer service. Do better manger!!
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September 2023 by Mika Jmaeff
I bought a hamster from here and the staff were amazing! The staff are super friendly and very helpful! They were also very knowledgable about what things are good for my hamster!
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September 2023 by D Oppen
Terrible for finding raw food at West K location, and maybe this isn't their fault as maybe West K doesn't do raw food for their pets, so Bosley's cannot carry it? Had only a duck option 1 week (1 box, expensive choice), was told shipment coming in in the next day or two. 10 days later, I returned to find no only quail raw food, 1 lonely box, (MUCH expensive!) Like night and day though compared to Rutlands new Bosley's addition. Always find all I'm looking for in Rutlands location. I f you're needing raw food in the West I do not suggest it here unless they are able to pick up the supply on it.
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September 2023 by Scot Giesbrecht
I didn't get to stay long, for some reason my dog doesn't like it there. I'd think it smells amazing in there for him. There are treats all over the place in there.
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September 2023 by Jean Serres
Always a pleasure to visit this store. Great dog wash area….
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August 2023 by Hayley Duncan
Our dog has decided over the past couple months that he hates food. We have gone through countless different brands/flavours, with no luck. Friday night we went in to try again, Sabrina found us and talked through everything we've tried, and gave us a ton of suggestions. We chose one of them, and our dog LOVES it (so far). My fiance went back Tuesday night to get another bag, she recognized him as he was going through the till, and was so happy that something had worked! This isn't the first time that we've had help from a staff member here. The staff are very knowledgeable and willing to share it. Its refreshing from you get from other retailers. Thank you Sabrina!!
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August 2023 by Rob “CyberMoose” Peter
Super helpful staff. I bring my pup in there all the time.
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July 2023 by C
Love this location! Employees are kind but don’t follow you around the shop, they check in once or twice and then leave you to browse which is so refreshing!Additionally, they have an extensive product selection and great sales every month. Highly recommend!