Hotels in Whistler, BC

“I could tell everyone worked around the clock. So nice and accommodating!

Sadly there were some small promises made around our bereavement that weren't honored along with the fact that I pre-ordered wine to be there as a gift.. it was forgotten so I called then was delivered a warm cheap bottle for quite a price.. then charged the recipient. The whole thing was embarrassing to "gift" someone who had just lost their husband. Then they didn't gift the bottle they offered, forgot, we had to awkwardly ask and they gave a small split of cheap wine which honestly felt degrading. This was prior to them then asking for money for the first one which should have been prepaid.

I do have to say how incredible the room was but I had the break room or something next to me and had to leave the room at least 4x to ask them to be quiet before 830am. Constant laughter, heckling, etc tells me they had fun.. though they didn't consider the guests. Finally I found myself reminding them with a note on the door each night, which was a bit frustrating.

I do hope to be back in the future and bring you more business but hope next time is a bit more charismatic.”

“This is the third time that I stay in this hotel. Generally I really liked it. The receptionists are really nice and thinking several steps ahead. My experience was with Anna, jack and two other ones that I can’t remember their names. The hotel is clean and feels good.
However, only this time that we came we stayed at room 317. During the night it was rainy and I’m not sure that there is a shelf or something outside and the drainage of the rain or something made it quite noisy at night. We didn’t sleep well at all. Then in the morning there was a vibration sound like a phone is ringing from the next door for like 20 mins. On our second night around 3:30 am the fire alarm went off for like 20 mins which destroyed our sleep again and came up twice for very short time with in the next hour. It was very annoying.
I have to say that the hotel waved our parking fee for two nights without us asking for it!
Which shows on a very good customer service.
The reason that I left 4 stars is cause I had good experiences before… this time also it was really good except the sleeping situation…”

“Amazing

Rooms: Super

Nearby activities: Viele

Safety: Top

Walkability: Central

Food and drinks: A+

Noteworthy details: Excelent”