“Cannot thank the employee's here enough for their awesome help and for being so accommodating. Had to get my thermostat changed out, and they squeezed me in even though it's the busy season! An amazing business and all around amazing and wonderful employees.”
“I can't say enough positive things about the incredible experience I had at Kal Tire in Williams Lake, BC. They helped me through what was one of the most stressful situations I've faced as a parent on the road, and I am truly grateful. Before arriving in Williams Lake, I had my brakes changed by a business in Washington State--a business I won't be returning to. Unbeknownst to me, they had installed my brake pads backwards, which created a terrible and worsening metal scraping noise. As someone who isn't mechanically inclined, I had no idea what was going wrong. But I knew something wasn't right, and I was about to drive through the Yukon for the first time with my 5-year-old son in the car. I was far from home, uncertain about the road conditions ahead, scared I couldn't afford a serious repair, and trying to hold it together for my son, who was watching closely. I showed up at Kal Tire in Williams Lake first thing in the morning, prepared to beg for help. They didn't hesitate. Despite not causing the issue, they immediately welcomed my son and me inside, out of the cold and rain, and into a warm, comfortable waiting area. Then, without delay, they lifted the vehicle, identified the problem, and corrected it. The technician--whose name I regret not getting--was incredible. He even covered my car seat with plastic to keep it clean, which was such a thoughtful touch, even if, after hours on the road with a child, it couldn't have gotten much messier. He reassured me that my car had been safe up to that point and would be safe going forward. His kindness and calm presence were exactly what I needed. I was so overwhelmed with relief that I cried when I got back into the car. As a nurse working long hours and traveling cross-country with a young child, this act of compassion and professionalism made all the difference. Kal Tire didn't just fix my car--they helped me feel safe and supported when I was far from home and deeply stressed. If I could give more than five stars, I would. I would absolutely go out of my way to do business here again. Thank you, Kal Tire Williams Lake, for treating me and my son with such care. You are a rare and wonderful example of what true customer service looks like.”
7:30AM - 5:30PM
332 MacKenzie Ave S, Williams Lake
Tire Dealers
“Fast, friendly and honest! Had my out of province inspection done, they were very friendly, they were quick to get me in and the price was very reasonable. Overall great service.”
“Recently got a complete wheel and tire package for my F150. Richard was fantastic to deal with. Nailed the choices for tires and rims based on what I said I was looking for. Whole package arrived earlier than expected which was great. They did a wheel alignment when they installed the package as I had installed lift struts myself. The bill came in a little over $100 cheaper than the estimate. They could have bumped up the price to match the quote as that’s what I was expecting but it show honesty that isn’t always found these days. Super happy with the whole experience and would highly recommend them.”