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March 2024 by ken koehler
Using H&R Block was more efficient and less stressful than doing the taxes myself. And the price is very reasonable.
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November 2023 by Benny Dadon
I’ve been working with Mr Han Jo for about 10 years now. I can only say good words about him and his service.He is always on top of everything and I know I can get my taxes filled on time with him.And most importantly, he will do everything with big smile on his face.Highly recommended.
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August 2023 by Tony R.
This H&R Block office is owned by Hanwook 'the crook' Jo. His henchman is clearly NOT employee of the year, Samuel Firestone, who has assaulted customers and now has put me, a faithful customer of eight years, in a false light, without any grounds, proof or reason.If you don't mind a little assault, some defamation thrown in, invasion of privacy, false light to your character and reputation, and threats to have you audited, then by all means, use this H &R block office. Hanwook 'the crook' who shamelessly took almost 67,000 in taxpayer money during covid, not including EIDL loans, has repeatedly threatened to have his henchman Sammy 'two eyes' call the IRS on me. All this without any evidence of any wrongdoing. It's Sammy 'two eyes' thing to go after customers as multiple reviews will tell you, and Hancrook allows this conduct, condones and enables Sammy 'two eyes' to do his thing. Hancrook laughed at my notice to sue him for false light as I'm sure he laughed when a customer accused Sammy Two Eyes of assault. Hancrook owns H&R block offices on 9744 Wilshire Blvd in Beverly Hills and on 3000 Wilshire Blvd in Koreatown. Beware.There are so many legitimate, law abiding, (drama free) tax offices around; why bother with this pathetic and stressful drama. Ask yourself, do you really want to take your taxes to an office that conducts themselves in a manner where customers have been assaulted and you risk them threatening you with an audit, as they wrongly did with me, and telling you they'll call the IRS on you.Consider yourself lucky if you never cross paths with them.
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April 2023 by Greg DeHart
I was just in the Agoura Hills, CA office and was verbally assaulted and physically threatened by an employee. When I walked in he asked how he could help. I told him I had a 8:45 appointment. He replied, "No, you don't." I told him I made an appointment on line. He said, "No, you didn't." Stunned, I again assured him that I did. When he saw my appointment on his computer he told me that I had an appointment to drop off documents. I said that's correct, "I do have an appointment, then." Then he started getting angry. I asked him if he wanted my business, and that I couldn't believe he was treating a customer this way. He then got up out of his seat, told me to leave and came toward me. I thought he was going to hit me. He angrily told me to leave again, and that he was going to call the police. I was actually in fear that he was going to attack me. Unbelievable, H and R Block. I did my taxes at this same office last year with another agent and the service was good. But after this incident, not only will I never use H and R again, I will actively tell everyone I know, online and off, about this crazy, deranged employee who treated me in such a manner.
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April 2023 by Greg and Kimm D.
I was just in the Agoura Hills, CA office and was verbally assaulted and physically threatened by an employee. His name is Samuel. When I walked in he asked how he could help. I told him I had a 8:45 appointment. He replied, "No, you don't." I told him I made an appointment on line. He said, "No, you didn't." Stunned, I again assured him that I did. When he saw my appointment on his computer he told me that I had an appointment to drop off documents. I said that's correct, "I do have an appointment, then." Then he started getting angry. I asked him if he wanted my business, and that I couldn't believe he was treating a customer this way. He then got up out of his seat, told me to leave and came toward me. I thought he was going to hit me. He angrily told me to leave again, and that he was going to call the police. I was actually in fear that he was going to attack me. Unbelievable, H and R Block. I did my taxes at this same office last year with another agent and the service was good. But after this incident, not only will I never use H and R again, I will actively tell everyone I know, online and off, about this crazy, deranged employee who treated me in such a manner.
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May 2022 by Scott Chisman
I like Hanwook Jo. He has been doing my taxes for 10 years.
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May 2022 by Shon Vick
Straightforward interaction and explanations
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March 2022 by June S.
DO NOT USE THIS COMPANY IF YOU ARE REFERRED TO SAM FIRESTONE. I came into the H& R Block company with my son to fill out a simple IRS form that I had pretty much completed on line to try to help him file his taxes. We wanted to make sure it was filled out correctly and asked Sam to look it over. He sa1d that I did a pretty good job in completing the forms but said he unfortunately had to charge us the price of doing the return from scratch and quoted us a ridiculous price of $385.00. My son needed the return filed so agreed to pay it. At the end of the session while he asked for bank statements that he didn't need said that because of blah blah blah the price went up to over $500.00. FOR A SIMPLE FORM and all the info was provided for him ahead of time ON the proper forms. Very poor business practice and taking advantage of people affected by Covid 19. He was incoherent, mumbled and had the personality of a wet noodle. A total waste of time!
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January 2022 by Anthony “Myunghoon” TeJumson
Our tax pro, HANWOOK JO, is the primary reason why we will use H&R Block next year again. He is kind, honest, and thoroughly professional!
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July 2021 by Andra Dumitrescu
Mr Hanwook Jo is an expert CPA and has always been very courteous and helpful.
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June 2021 by john Falbisaner
Sam Firestone does a great job! Evening during my meeting with Sam people came in and asked them Firestone. Work for H&R Block about tax problems and he had an answer for them.
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April 2021 by Anthony TeJumson
Our tax pro, HANWOOK JO, is the primary reason why we will use H&R Block next year again. He is kind, honest, and thoroughly professional!
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April 2021 by alexa ray
I submitted all of my necessary paperwork and chose Sam to be my specialist. He quit because apparently he can’t do taxes for independents. Only does taxes for dependents. I waited about 2 weeks for that answer. So disappointed that I wasted my time!
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April 2021 by Marie Pascual
I’ve received excellent customer service
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April 2021 by Dan Torkehagen
Great CPA, that is really helpful.
