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March 2024 by jennafein
My dogs always have a blast at Paw Hills. They are well taken care of and come back happy and exhausted from playing!
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February 2024 by David Bender
I have been bringing my dogs to Paw Hills since my eight year old Yorkshire Terrier Poodle, Kolby. was still a puppy. He and his sister June share a "suite" and it is their home away from home. (Sometimes I think they might even like it better :)Can't recommend it more highly!
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February 2024 by Joe Forman
Our dog Abra has been going to Paw Hills for about 5 years. We regularly take her to day camp and she has spent as much as two weeks boarding. The staff at Paw Hills is wonderful and treats Abra as the queen she thinks she is. We have total confidence that Abra is in good hands when she is at Paw Hills!
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February 2024 by Terri Ellisor
Really friendly and great for last minute bookings. Even can make your own bookings online same day. Will be returning to Paw Hills for our next trip!
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October 2023 by samara jimenez
I love this place. The space is great and I know the animals are very well taken care of.
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July 2023 by William Garren
My dog loved the staff and he is usually so shy but he took to them instantly. They were great and he was happy when I picked him up. Thank u so much paw hills will definitely be bringing him again next time we are in town.
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July 2023 by Brian G
Staff does not follow through with paid services. For example, not bathing pet prior to departure and not sending photo updates as requested. Staff extremely rude when confronted about poor service. Manager of facility is mean and does not care about the well being of your animal. Contacted owner of the business and she just makes excuses for her staff and defends their poor actions. Will never return or recommend anyone to board their pet with this business.
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March 2023 by T V.
I had left a previous review when my puppy needed a place to stay while I was out of town. Now, my puppy is over a year old and she loves going to the day care at paw hills! She has so much fun with the other dogs and is so excited every time I drop her off. The staff is so kind and they pay close attention to my dog. I know she is in good care while at Paw Hills. I am so grateful to the staff and that my dog has a fun and safe place to get her energy out while I am busy.
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January 2023 by J
The lobby reeked of urine every time I have dropped off and picked up. The last three times we have used this place, our pets have smelled like they were sitting in their own urine when we picked them up. Additionally, all three times our pets developed horrible gastrointestinal problems resulting in uncontrollable diarrhea throughout our house. I would say it was a fluke if it happens once, maybe twice, but three consecutive times means that something is going on. If you do use this place, prepared to give your pet a bath right after pickup, pay vet bills, and have your carpet cleaned.
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January 2023 by Maddy S.
Somethings not right with this place i feel it in my gut. Both times i've ever boarded my dog here, we've had to take him to the doctor the next week. Coincidence...?I picked up last Sunday and he was wet. i assumed he had just gotten the bath they were supposed to give him but he did not smell good. We also paid for his nails to be trimmed. They informed us they weren't able to. I got home and my brother and his girlfriend both commented on how bad he smelled. Something's not right at Paw Hills.
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December 2022 by Martina M.
I boarded my CAT here for over a week. Prior to boarding, I was able to visit the space and discuss the services and care with Jonathan and Zoe. My calls for inquiry were always answered or immediately returned before and during her stay. The accommodations and pricing are competitive with other local facilities of similar size, actually larger. I opted for the larger "suite" due to her length of stay. She was not stressed after pick up.
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September 2022 by Jinny Jung
I use Paw Hills to keep my puppy a few hours each day so I can work undisturbed. The staff is kind to my dog and always pleasant when I drop off and pick up. The only thing I don't love about this place is that the pups are in a room by themselves for most of the day but there are cameras that alert the staff to any issues.And it's still a big improvement from the previous daycare I used that had a handler in the room at all times but way too many dogs in a room at any given time (I counted 20 dogs in one room at one point) and my dog was bullied by other dogs. Here the facilities are clean and there are usually only 6-8 dogs at once (all appropriately sized for the assigned room).I would upgrade my review to 5 stars if they had handlers in the rooms with the dogs more often.
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September 2022 by Tony Wood
Great location, cleanest boarding facility I've ever seen. Our two dogs enjoyed their stay at Paw Hills. The support staff are excellent, responsive and friendly. Overall I would rate the staff and services a 5. I would recommend Paw Hills consider offering a discount for purchasing in bulk, at the same time, for multiple dogs.
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August 2022 by Ed J.
My 13 month old Labradoodle has been coming here since he was 6 months old, and his enthusiasm is as great today as it was then. He literally runs to the door, jumps up, and can't wait to be let in! the staff is warm and friendly, the premises are clean, and my dog has learned to play and get along with dogs of all sizes . We also boarded him and when we picked him up, he dug his paws in, and didn't want to leave! He enjoys it so much we now send him 3x /week just so he can play with his friends! Coming to Paw Hills is definitely his favorite place to be!
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August 2022 by Glenn McNabb
We have been bringing our cat to Paw Hills for more than 5 years. This year was our LAST. When dropping our cat off he was put into a used not cleaned cat suite!!. I immediately addressed this and asked he be moved. I was told he would be. So I left to get gas.... when I returned he was in the same dirty non-cleaned suite with dirty litter and used old food. They lied. I had to physically enter the facility and move him myself to a clean suite. I will not be using Paw Hills again and I recommend all not to board their loved animals here.
