-
September 2023 by Corey Bartlett
Best watch I have ever owned hands down!! Have wore it everyday for the last 5+ years and it has seen it all! About 3 months ago I noticed a small crack in the glass which wasn’t a surprise considering the abuse this watch has taken. I sent it to be repaired and the owner jimmy called me personally to inform me of the job scope and that it would be shipped back the next day. He was such a pleasure to talk to! All around, I couldn’t ask for a better watch or a better customer service experience! One happy customer here!!!
-
January 2023 by A. S. F.
I received an email that Reactor will maintain a business site for repairs, etc. but the company will not be remaining in business.
-
September 2022 by Keats Mclaughlin
I have two Reactor Deep water watchesOne has a yellow face and the other is all BlackThe yellow faced watch I bought in 2003 and the Black one in 2005 both have been the best watches I have ever hadAnd the Black Watch went with me to Afghanistan in 2013Have only had to change watch bands and batteriesGreat watches keep up the great workKeats Mclaughlin ?1815 E 15th AvenueSpokane, Washington 99203
-
March 2022 by B C
All I can say is that these watches are trash. Plain and simple. Trash. I am in the military and was believing that these watches would be a good choice. When I called in to ask some questions, a big must was sapphire glass. The lady asked someone else and confirmed that it was sapphire. Definitely not. It is scratched beyond belief just over 8 months of use and the side of the crystal by the bezel is having chunks come out.... I have not abused this watch just day to day use and never take it off. Buyer beware. Go else where. I had a Garmin bravo and not a scratch on the crystal. I have left reviews on the website and seem to never be "approved." Absolute waste of $800.
-
November 2021 by Angela Large
watches are amazingly well made, but more importantly the company cares about every single watch it sells.
-
October 2021 by bruce cobb
Believe you me. Reactor watches are made in China, just north of Hong Kong. They are not Swiss by any stretch of the imagination, and they don't compare. Many of their reviews are from employees and family.The service is poor. The people in Agoura Hills,California are not watch manufacturers; they are watch IMPORTERS. These watches are poorly made with very common, mass produced quartz movements. Where the company DOES excel is in the marketing of these watches. They have some fancy action shots, pretentious reviews and some questionable claims about their product. i.e. "Swiss dial technology". Please tell me what that is. Don't take my word for all this...a half hour investigation online will prove my point.
-
September 2021 by James
Reactor Trident 2. This watch lost about 25 seconds a day. Every week i had to reset the time. Pure junk. Never again.
-
April 2021 by Gringo star
Just received my Reactor Titan that I sent in for a new 2 o'clock crown.WOW! Got back a Sparkling Clean refurbished watch.Tim Johnson you are the bomb! Not sure if that word is still being used today. But well done. Great Customer Service.Thanks again.Happy Trails!
-
April 2021 by Chris Hubbell
I have a reactor neutron I purchased February 2016. The jeweler really hyped up the quality. It is junk. It has been in for repair once. They had it forever, and did a crappy repair job. The watch loses time and is unreliable at best. I bought this to replace a lost g-shock. Bad choice, my g-shocks are way tougher. This is nothing more than an over priced fashion watch. And I have contacted customer support and got no response.
-
March 2021 by Larry Modlin
Looks, feel, and function, all superb! After two years, the pin in the band safety clasp failed. I called Reactor and spoke with Tim Johnson. Mailed in the band and received it back within two weeks in excellent condition. Thank you Tim, and thank you Reactor Watch. It's not just about the delivery, it is also the service. Keep up the great work, and keep producing a great watch.
-
February 2021 by ken mcpherson
If you dont currently own a reactor watch you need to buy one ASAP. I have 6 of them and can assure you that you won't find a better crafted and beautiful watch anywhere on the planet. As if that were not enough, you will also find that their customer service is the absolute best! I have spoken with the California office as well as Jimmy who does repairs, on numerous occasions and they are all the best I've ever had the pleasure of doing business with.
-
December 2020 by Sean Krupsky
I’ve had my reactor watch for almost a year now. It’s The most durable watch I’ve ever owned. Well-made illumination is awesome. Thanks Reactor watch company.
-
December 2020 by Alan Pennington
I have a Reactor Titan and I wasnt a watch guy until I got this the watch came with the most comfortable band I've ever worn and the never dark technology you can always see it I also shoot uspsa and idpa pistol competitions and I promise alot of watches dont hold up to recoil and abuse well this one does im also a security contractor and hunter these watches are for just as much for working in the field as they are for showing the good look. American made at its finest. Support American made business they are the best in my opinion.
-
November 2020 by Teena Dugan
i bought this watch YEARS ago for my husband. it every so often needs minor work. their customer service is THE BEST I've ever experienced. often, you have your watch back in approx a little over a week. my husband LOVES his Gryphon Reactor dive watch. if it ever dies, i'll FOR SURE be buying one again
-
September 2020 by tony robinson
Best watch I have ever had. So I bought 2! Battery went out after a couple years, sent it in and got it back really fast, and oh ya, it got a bath! Looks amazing! I live and boat in Tahoe, always in the water, never had a problem. Thanks guys for great service!
