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“Ordered a very rare and special bottle of whiskey from this store to be shipped all the way across the country. The communication and customer service were nothing short of spectacular. Personal emails updating the status of my order made me feel very comfortable spending my money here. My bottle arrived very nicely and safely packaged. I couldn't be happier with my experience. Thank you to everyone at Old Oaks for helping me find a bottle I had been after for so long!”
“A recently decided to stop buying disposables online. Found this place and gave it a try. They've been super helpful in getting me set up with the right products and put up with me coming in with dumb questions. Good pricing. Great selection. Again really helpful friendly staff. Couldn't recommend this place more.”
“I’ve been coming to Cigar Factory Lounge for about 10 years, but today was different—I finally stayed and enjoyed a cigar in their lounge.
Absolutely incredible experience. The customer service is top-tier, the cigar selection is on point, and the atmosphere is exactly what you want when you’re trying to unwind and enjoy a good smoke. Solid people all around too—it really feels like a community.
Safe to say, I’ll be becoming a member. If you appreciate a good cigar and even better company, this is the spot.
Brothers of the leaf!”
“Always the best. Old school service and I have never heard a "No" whenever I ask a question. It's not because the customer is always right, it's because they have everything I ask for. One of those rare places that make going out of their way look easy.”
“This place has an amazing selection of different products that I’ve never seen before, the staff are very welcoming and get you straight with whatever you need”
“I highly recommend!! My dad has cancer and he went into this store today for product help. I could not believe how sweet, informative, and caring the employee was that he encountered. Not only was he helpful but he gave my dad such sweet advice. My heart is so thankful for whoever helped him out today because life has been tough on him! Thank you so much!”
“This smoke shop is by far my favorite always has the best inventory and Shane and Rita are the best I walk in and it feels like I’m part of the family also you can do online orders! So convenient!”
9:30AM - 9PM
3186 Thousand Oaks Blvd, Thousand Oaks
Tobacco Shops
“Stopped by to grab ZYN pouches. I was greeted by a friendly salesperson who was very helpful in helping me find exactly what I was looking for. They had both the 3mg and 6mg pouches. The store was stocked with all kinds of cool stuff. I was in a hurry but I'll definitely spend some time browsing on my next visit.”
“The best cig store. I don't know the owner's name but he's super friendly and chill. To that one reviewer who claims he was being rude to them on the phone about not being able to pay? He has a good sense of humor and you probably misinterpreted him.”
“best smoke shop in the area, all the staff is so nice and welcoming every time i come in. clean and organized with everything you could need, from glass pieces & vapes to tobacco products & supplements, they have it all on top of a great vibe! awesome smoke shop!”
“Every time I stop by here I am always welcomed warmly and kindly asked how my day is by the young man behind the counter, its super inviting and nice to see that people are kind here and are not just about giving the product and get out they take time to chat with customers and ask how there day is going. I will be going back!”
“Friendliest owners! Such sweet ladies I've dealt with every time I came in. Even called in to check stock and they offered to order vapes for me that currently weren't in stock at the time. Won't be shopping anywhere else. I'd give then 10 stars if I could!”
“These guys are amazing! Any time I'm in, we have a great conversation, always see how i am during these tough times and make me feel comfortable and safe. The selection is of course perfect! Always give me a great deal being I am a consistant customer and always will be. Thank you guys for everything! Ya'll are the real ones!!”
“Malibu cigar lounge is one of my favorite cigar lounge at all of the LA area. The owner Rick is a great guy and I promise that if you go to this location, you will absolutely added to your must go to list every time you're the LA area. The atmosphere is awesome. They have a deck where you can see the ocean and smoke a cigar and the people that come through there are very cool. So yeah if you like me and you enjoy cigars putting Malibu cigar lounge on your bucket, list five stars. Absolutely one of the best.... Nando”
“I really like this place and I rarely go to a liquor store but their prices are so good, I stop there first. Store is very clean. Staff is great too. At first I only went to buy lottery tickets but now I stop by once a month to make a purchase before I go to a party or BBQ. I have recommended this store to many people so I hope you will give it a try.”
“It is very wonderful store in oak park , the prizes are reasonable and people who work there so nice and humble i will suggest everyone to go and visit and have a great experience..”
“Regular fan of Paul's. Great craft beer selection and apertifs. If it's not there they will special order. Got me great Amaro, Aperol for the sprizters, Campari and others. Their cash back program is very cool. Friendly folks who treat you like neighbors. My go to libation spot. Check it out.”
“Personable and prices are the best . They don’t try and gauge you,
Everyone there is so nice. They get to know you by name, like in a small town.
No need to shop anywhere else.”
“Exponential willing to operate for you and bring you with you asking for specifically! Loved it always will give the best smoke shop my money ! Head up (; thanks gorge and everyone else who works there too”
“Need a nice gift or a vape to stop smoking? This place has a fine selection of cigars and vape brands. The service was fast, easy access and kind. Highly recommend.”
“Service was impeccable, the girl helped me with all my questions. I first went to one that yelp gave high ratings, they didn't have what I needed which was weird and disappointing but !!! they did refer me to this place and this place had more than what I needed and were super helpful so five stars”
“The seller is super polite and pleasant, always ready to help with the choice. The selection of products is very large — they have everything you need. This is definitely the best tobacco shop I’ve ever been to. Highly recommended!”
“Wow my girlfriend and I just went and saw Sam (the new owner) and let me just say that it was such an amazing experience! Sam is wonderful and everyone needs to come back and give the new owner a shot. The previous owners were not good and a lot of people are not coming back because they don't know that the store has been renovated by new people. Great experience today, great prices, and I definitely recommend. I will be back soon my friend.”
“Regular fan of Paul's. Great craft beer selection and apertifs. If it's not there they will special order. Got me great Amaro, Aperol for the sprizters, Campari and others. Their cash back program is very cool. Friendly folks who treat you like neighbors. My go to libation spot. Check it out.”
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“Been to them all, This is my favorite smokeshop in town. Great selection and friendly owner. I read the bad reviews and it's not fair to blow smoke on the owner for the problems that certain products may have. If you buy a disposable vape that doesn't perform well, take that up with the manufacturer and buy something else next time. Don't try to hurt someone's business over something they cant controll. lol the world doesn't revolve around you and I garentee the owner had nothing to do with it. you.”