The AAA Alameda Branch is a modern office in the Alameda Landing shopping center with plenty of easy parking. As a one-stop shop, it offers TourBook guides, TripTik travel planners, attraction tickets, passport photos, and international driving permits. The branch provides on-site insurance agents, home security consultations, notary services, and select DMV services, which saves a trip to the DMV. Members visit for DMV registration renewals, insurance policies, and other questions. The office is clean and well-organized. Upon entry, guests check in with the receptionist and their name is added to a list shown on video monitors. The service is quick, with walk-ins often completed within minutes. The staff is friendly, pleasant, informative, and helpful, creating a great service atmosphere. While some plans can be more expensive, the excellent and prompt service makes up the difference. Overall, visits are a nice, pleasant, and friendly experience.
I was in AAA office in Alameda and there was a discrepancy with my bill, an employee by the name of OLisa helped me,I just want to let you guys know that his customer service was very professional and excellent he resolved my problem and I give him a five-star.
June 2024
Love that I can handle business locally and in person!
May 2024
What amazing service! Thanks so much Maritza for being so responsive and attentive! You made my registration a breeze! No need to wait hours at the DMV was incredible.
