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November 2022 by Winnie C.
My mom had an unfortunate accident with her Toyota Mirai rear bumper/ trunk, but luckily Triple A was able to help with looking for a shop near us to fix this. The staff is amazing and really care about their customers. I cannot stress how much of a great compassionate auto body shop this is as we were having issues on the deductible with our insurance on our end. They also did not stop there as we got a call from them so they could install a weather strip inside. Small rubber lining that did not originally come with the car or anything. Me and my mom are very appreciative of this shop and recommend anyone to stop by with any car issues without hesitations. Thank you so much!!
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September 2022 by Mark T.
I got a dent in my bumper and went to Alameda Auto Body for a fix. They of course were happy to do the repair but they also took 15 minutes to teach me how I can easily do the repair myself. How fantastic is that? Other stores didn't hesitate to quote me a $1,600 repair with no other options. It is so nice to see a business that puts integrity and customer satisfaction first! I am very impressed. I'll be back next time!
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August 2022 by Randy Q.
Yes we all make mistakes like trying to use the back up camera late at night. Nothing like the crunch to make you realize you're idiot. Never again. Well I broke my passenger side back light and scratched the back panel and bumper. It must have been my week because I went to the grocery store and was walking back to my SUV. A car was trying to park next to my SUV. There were plenty of spaces on the right side but no he had to pick the one space next to my SUV. You could tell this person just got their driver's license. He tried to pull in but couldn't make it and backed out not realizing he was very close to my SUV. As I was loading the groceries in my SUV I saw that he was too close and yelled at him to stop. Obviously it was to late. He scraped the backside of my SUV. Luckily the kid had insurance. The insurance card was expired but I took it along with the driver's license. Later I call his insurance company and they found him at fault. I took it to a couple of auto body shops the first one I used before and took it in for an estimate which was close to two thousand dollars. The appraiser gave me no personal advice. Got back home and emailed them that I wanted to move forward. No response. Checked YELP for reviews and saw that Alameda Auto Body had great reviews. Made an appointment and took my SUV in. I wanted my SUV fixed The manager took a look and told me that I could buff out the scratch on the bumper and that I could buy the tail light and change it myself. He was very nice and truthful. He took pictures of the damage and told me he will call me with a quote. Received his call and he quoted me about $1800.00. Not bad when the whole bumper would be replace and also the rear light. Told him I would proceed and he told me it would about a week to repair. I took the SUV in and got it back on time with no surprises. They did a great job, it was like they turned back the clock and erased my mistake. Sorry no pics to embarrass about my mistake. Thank you Alameda Auto Body!
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August 2022 by Tina C.
My car door was not closing due to accidentally reversing it into a tree. Alameda Auto Body fixed my car in less than 30 minutes. Customer service was great, 100% will come back for my future auto body needs. Affordable as well, well worth the price!
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July 2022 by BernaDette Session
Signs out front do not show business name as Alameda Collision Repair. Recently franchised as part of Fix Collision chain. Makes the convenient location a challenge to locate. Otherwise, helpful, friendly personnel. Clean waiting area.
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June 2022 by Ed W.
I can't speak to the quality of their work but first impressions were not good. I pull my car into the estimate bay for a damaged bumper and tailgate. Nobody comes out so I go into the office where the guy behind the counter is looking at his phone. I say I need an estimate and he asks me if that's my car in the estimate bay. There's a window from the office to the estimate bay and a big sign over the estimate bay that says "Estimates," so it's no mystery why my car is there. Um yeah that's my car in the estimate bay. Then he takes pictures of the damage and starts working on the estimate. Another guy who seems to be the boss walks in, looks at the pics, and tells me how SERIOUS! the damage is, like my car has been in a major crash. I'm already feeling sad about the car and that's not putting me at ease. Not impressed, I take my car to another shop with better customer service and that just shoots me straight on the car (the SERIOUS! damage is about $2,500 at the other shop). Maybe this business does great work, I never went far enough with them to find out, so it would be unfair to give them one star, but that was a two-star experience in their office.
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June 2022 by Annmarie B.
I highly recommend for car owners on a budget/in a hurry!!! Thank you so much to the kind staff for turning my day around. I went from literally crying at another mechanic to cheering at Alameda Auto Body! I was so grateful to speak with staff who took my request of "please make it affordable" seriously. Life is expensive, cars are expensive and things happen. I have dreams and I don't want to put them on hold because of overpriced car repair. Not only did staff give me a free estimate with kindness, warmth and vast technical knowledge, but my car was finished in time for me to drive it to work at 4pm. I am astounded and beyond grateful for the skill and sweetness of the staff. Thank you all from the bottom of my heart. My car looks amazing now and I did not break my pocket book. Thank you, thank you, thank you for everything.
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April 2022 by Lizbeth M.
Been coming here for years and they always take care of my family thats why we bring our cars. This last time I had a horrible dent and when I came in one of the guys was leaving and was kind enough to show me how easy it is to use my fist to fix it myself. Good to know as I am sure there will be a next time when I run into another pole!
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February 2022 by Sunny S.
I had my vehicle door handle replaced. Quoting was very straight forward and prompt. Price was reasonable. They got me in and out of shop in about 30 minutes. Price was as quoted. Thank you!
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February 2022 by Michael Woltjen
Very professional and courteous
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January 2022 by savinitout14
Very good people
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December 2021 by William F.
My front bumper needed to be replaced on my Honda CRV. Alameda Auto Body had the best deal of all the shops i got quotes from. i could only be without car on Mondays. they matched the color and ordered bumper, the day i brought the car in. and scheduled the repair for the following Monday. Dropped the car in in the morning. got it back mid afternoon. They also cleaned the car in inside ant out! I have a messy 3 year old that was no small task;) if i ever need body work again AAB will be my first choice
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November 2021 by Trang V.
I have mixed feelings about this place. I had a great experience with Duy. He was communicative and transparent during the whole process. The experience with my car is a different story. Got my trunk and bumper replaced. When repairs are done, I go to pick up my car and noticed my trunk was making squeaky noises when closing. Brought it to their attention and they had to replace a part to get rid of the squeaky sound. That's fine, I leave my car there for a couple days and arranged for someone to pick me up. Repairs are done and I pick up my car again. I realized they didn't replace my bottom black bumper that had scratches and damages from the accident. Thankfully, I had taken pictures of the back of my car to prove that those damages were caused by the accident. Reached out to Duy. He was very kind and put the claim in to my insurance to get this approved and fixed. Dropped off my car again and waited at Starbucks for 2 hours for the repairs to be done since it was difficult to constantly arrange pick ups and had turned in my rental already. If you're going to come here, be aware that they may not be inspecting all of these details prior to releasing your car to you. I also found a really big scratch on my leather steering wheel when I got my car back. I reached out to them about it and they pretty much denied the damages caused to my steering wheel. I don't want to be a bother to them anymore, so I'm just going to avoid reaching out. I'd suggest taking pictures of your car prior to dropping it off. Overall, it was a great experience working with Duy and, at the end of the day, I was content with the results of my car. Just upset about the scratch on the my steering wheel and lack of attention to detail. I'd advise going somewhere else to avoid inconveniences.
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October 2021 by Hunter H.
They did an awesome job working on my Kia - fast, friendly, and provided me with updates throughout. Would recommend!
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September 2021 by Bryan J.
Excellent service was given. They were very patient & were able to fix the issue with my vehicle. I will recommend their business to people I know.
