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July 2024 by Daniel Neuschafer
Came in to pick up new phone, they said they couldn't transfer old data to new phone. I did it when I got home no problem. They didn't activate my new phone. Incompetent!
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July 2024 by Ligala P Manns
I loved his energy from the moment I walked into the AT&T store until I left. All the staff are always helpful and friendly whenever we've come into the Alameda store. Oh, and thank you, my guy, for suggesting the upgrade because I'm really enjoying my new Samsung S24.
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July 2024 by Celeste Gonzalez-Navarro
Incredible service. Jessie and Fernando were great. They looked over my family plan and helped find ways to save money. They were able to get my products activated and advise on how to make them more kid friendly for my child. They were both very knowledgeable, kind, and patient.
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June 2024 by Ruben Barron
Jesse was the best. He took my problem and solved all my issues. Walked out saving money on my bill!
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June 2024 by Yousif AlTokmaji
Absolutely amazing service, Murt handled everything and then some, above and beyond. And Alyssa is amazing as well, she knows her stuff. The manager Naj was able to assist when there was technical problems. 10/10 service definitely the best AT&T store I’ve been to.
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June 2024 by Siska-Al Channel
Very friendly employee , they Will help you what ever you need for your cell Phone .
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May 2024 by anil pradhan
AT&T store in alameda all employees is really helpful Naj do excel job he very kind he did wonderful job thank you Naj.
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April 2024 by Lisa Davis
Just exceptional customer service and so helpful, understanding, and supportive. Mark and Hooka thank you for everything. I appreciate everything you helped me with!! . Outstanding professionalism, easy to speak with and ask questions, great patiences, explained everything wonderfully.. just thank you...thank you....thank you..and yes thank you for turning on the air conditioner hahaha. Look forward to seeing you all again should I have anymore problems. ?
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April 2024 by Rina A
I was the third out of four customers whom the one rep in the store was helping at the same time. Our transactions were in different stages of completion and he was able to be attentive to all of us.
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March 2024 by Rinamarie A.
Hooka (unsure of the correct spelling) was working alone & already assisting two customers when I & another person behind me walked in. He acknowledged me & told me he'll be with me in a few minutes. In short, Hooka was speedy & able to assist all of us. I never felt ignored or impatient with his level of customer service.
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March 2024 by Beth Lautz
Alyssa helped me the week prior set up my wireless account. She's incredibly warm and welcoming. The following week I brought my husband in and Jesse helped to add his to my plan and get him a new phone. Jesse is super chill and very well informed which helped my husband who was hesitant and a little anxious. Jesse had to transfer over from another carrier but made it so easy. We were helped very quickly and are super happy to have Jesse and Alyssa at our local store.
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March 2024 by Vianney Vasquez
Your friend and
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February 2024 by John Teter
Best service I have ever had at an AT&T store. Was immediately helped when we came in. Was able to save us money because of being active military. Very professional and friendly.
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February 2024 by Trina Sweet
Naj, Murt and Hooka are awesome!! Very friendly, knowledgeable and helpful. It was a breeze upgrading my iPhone!! Alameda AT&T rocks customer service!!
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January 2024 by shuvo chakrabarty
I always get good service from this place.Miss Alyssa helps me on my query and she try to get best deals for me. Finally I get all my answers about Home internet connection and lines of at&t.
