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April 2024 by Jason McBurney
I know this is a fast food restaurant... But if I order a burrito I should not get it so poorly wrapped that it could be considered a bowl.
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March 2024 by Ashlee Ingram
Terrible terrible place to order in person and delivery from this Chipotle. We ordered a burrito bowl with double steak and they didn’t give us the double steak we paid for. They gave us a half portion and stuffed the bowl with rice! We also ordered a salad bowl and they put the topping lettuce instead of the salad lettuce and stuffed my bowl with a lot of rice! They didn’t give me the salad dressing either. It doesn’t matter what time of day, your customers service needs to be on point and I should get what I ordered not a similar meal.
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March 2024 by Alexis Portillo
I'm not going back to this place again it sucks I think I pay $37 dollars for the workers to put a super small portion of rice in my bowl I've been to other chipotle and they give you a good portion and the employees at least shouldn't bother because I asked if they can add more and I'm paying at the same time
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March 2024 by Ebra
i love chipotle but this is not a good one guac was totting and the strak was raw and chewy, friends got chicken and it smelt weird
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March 2024 by Theo L
Gave me a weird look from my order, mislabeled my burrito which charged me x2 the price, chips were stale, no water in the drink machine.
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February 2024 by C Porter
Friendly staff. Organized and clean. different than other Chipotle in that regard.
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January 2024 by Joanette Tavarez
So fresh we loved it. It was about $26 dollars for my daughter an I.
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January 2024 by Jalen Speller
Please open at the time posted, some customers don't have the luxury of waiting for you all to set up when yall are running late. The food is good but the service not so
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January 2024 by Maxwell Liu
This place gives very small protein portions. The other chipotle in Alameda is much better. You will be highly disappointed
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December 2023 by Sileshi Hirpa
Their water machine was broken for more than three months.I usually eat my lunch here, no water?There should be free water as far as customers can dine in!
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December 2023 by Nicholas Wong
Said they close at 11 but already spraying cleaner to wipe down the counter and ran out of chips at 8:15pm. This isn’t the first time. Pretty annoying!
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December 2023 by Mel I.
I went in today at 1:00pm. When I walked in, I established that I'm going to have a larger order. Without even asking if I'm ready, the older lady proceeded to try to the get the next person in line for their order even though I stated I was ready. Proceeding that, she began to complain and state how if I wanted to do more than one order, I should've used the app and giving me an attitude. Mind you, I had my child beside me and he witnessed this poor treatment towards us. She then forced the other employee to rush through our orders without even giving us time to consider if the ingredients were correct, which they completely botched our large order and then skimped out on the ingredients. Unacceptable behavior from an establishment as big as Chipotle and nobody deserves that. Beware of an older blonde women taking your order.
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November 2023 by Nad mp
Thursday October 26,2023 the bowl was so small it was ridiculous. I complained about it they didn’t make any changes.I Won’t come to that location again.
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November 2023 by Rimuru T
The server was rushing when it wasn't even busy. There was hair in the white rice serving tray. The other server that labels everything mislabeled the bowls. So half of us were eating steak thinking it was chicken and vise versa. There was also a fruit sticker in one of our bowls. You can't make this up, this Chipotle is terrible. Can't hire competent people to serve and label food properly.
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November 2023 by Sou S.
Ask for fajitas, only gave me 5 pieces of pepper. What happened to the portions? And yes, I did pick out the peppers. Service was so bad on a slow day, where's the passion and customer service? Honestly, I'm surprised the Spanish grandma really said she gave me two scoops of fajitas.. man I'm surprised the service is that bad. Thanks, I'll probably stick to Webster Chipotle.
