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January 2024 by Aquamarine
Jeff the Banker was instrumental in helping me solve a banking related issue. Truly, a nice guy. ?
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November 2023 by Mark Barde
Great Bank and Tellers and Bank Manager's are always Helpfull.
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January 2023 by Kevin Irani
I love this location always fast and friendly service
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November 2022 by Claudia guevara-guzman
My staffs and I, we are here to help you :)Happy Holidays!!
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February 2021 by BRENDA CAMPBELL
Great bank and customer service. always smiling and very very helpful.Big difference from the Comerica in San Leandro.
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December 2020 by Allen S.
Great service and location. Great staff and I like the self service safety deposit box option. They're friendly, flexible, and fantastic at this location. The branch manager used to be Inga but she left and now it's Cindy and she's great. Sheila is also great for accounts and other service. Support them and open some accounts!
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May 2019 by willie jones
Is my bank from now it was quiet quick great customer service what's a smile
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November 2018 by Dave K.
This location has helped me out in a massive way today. Cindy Hu who is the manager there went above and beyond to ensure that I was able to get what I needed earlier today. She provided excellent customer service and help in pushing an approval through on a Holiday weekend. She went above and beyond by reaching multiple people to get approvals that were out of the office. All of her work allowed me to get my fiancé the wedding ring of her dreams today, and I cannot thank her enough for that. Would definitely recommend.
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August 2018 by Nickel C.
After banking with Comerica for over ten years, I canceled all of my accounts today. There is a high turnover at this branch, never a good sign. The customer service has never been special and that doesn't bother me. What bothers me is the lack of BASIC customer service after using the ATM just outside the door that was set up with a card slimmer and camera to steal my info. Instead, they put a hold on my card without telling me. MoviePass, currently a failing company, was the first to notify me that there was a problem with my card. Later that night the Comerica Bank ATM I used was on the news after the story broke. COMERICA BANK IN THE EAST BAY HACKED! If a bank has time to reject payments with my card AND alert the media of their being hacked they should at least have the decency to personally contact me. All they had to do was call, email or text me letting me know what happened. Instead, I had to call them and then be told to wait 14 business days for a new debit card. If I wanted the card any sooner I would have to pay $25. Aside from the abysmal customer service, this bank has not been able to keep up with the times. Their ATMs, which aren't safe, can't even accept deposits, cash or check, without an envelope meaning it won't be credited to your account until they personally service the machine and go through each deposit and they only JUST got mobile deposits. With only two locations in the east bay, the other in Oakland where the homeless pee on the wall of the ATM, why would any bank here. If after reading the terrible reviews about this bank you still bank with them, well then you deserve them. Good luck.
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April 2018 by Karen U.
I have been doing business with this branch of Comerica for now nearly ten years! I was assaulted and robbed by two black teenagers last Saturday, April 14, 2018, in broad daylight at 12:45 P.M on Park Street and San Jose Avenue. I went in today to deposit money to cover the loss. The branch manager, Nina Owens, was so chilly, so rude. I felt like I was being victimized all over again.
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December 2017 by Mark D.
I have banked with Comerica for several years and it has been the best banking experience I have had, period. Their service has been extremely good, and the experience has been very personal in a positive way - they know who I am and vice versa and it fosters trust. I have expanded the business I do with them as time has gone along as a result.
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December 2017 by Kim W.
Horrible customer service! The bank is always super empty, and still they have the nerve to give parking tickets to people who park for literally 20 minutes. Find something else to do then just stare out your windows! Alameda is a great place for nice friendly happy people! Not a great fit at all!
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October 2016 by Nico E.
Great branch manager & great service. Way better service than the big banks across the street!
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January 2016 by Alex Tucker
Open when other banks are not
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August 2012 by Laury M.
This is the first time Im writing a bad review. I rather recognize the good service than waste my time talking bad about anything. However, I have the worse experience on the coamerica located at Winchester. I went to deposit a check for someone and they acted like I was going to rob the bank. I can't let you deposit, we need your ID...I do a lot of business with difference banks but I never was treat this way. Forget it, NEVER EVER come back there. Im glad I didn't open my account with them. Im first bank republic's customer, this is a great bank!
