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October 2023 by Maxine B.
This independent pharmacy is local and family run.Phil Jaber and his staff go above and beyond to assist their customers and take the time to provide information to help you understand each prescription.We are long time residents of Alameda and have been going there for over 30 years.We trust them thoroughly as do our doctors!
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October 2023 by Sally D.
Philip Jaber and his staff at Versailles Pharmacy go above and beyond in filling our prescriptions. Their attentive service, care and friendly advice and feedback are invaluable. I have recommended them to our friends who also have been so pleased.This kind of service from an independent pharmacy is rare in today's world of mail order and chain pharmacies.
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October 2023 by Garrett B.
Service staff are rude and constantly make mistakes that they blame on the doctor, the computer and the world. Multiple months of them messing up communicating with my doctors office, Safeway pharmacy was able to resolve in five minutes. Very low tech pharmacy, but refuses to talk directly with doctors office, their incoming fax doesn't work most of the time. Stay far away if you care about your health and medical needs being taken care of accurately. Don't even get me started on the HIPAA issues here...
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September 2023 by Gary Branson
Gruff, rude, unhelpful and wastes your time. I tried calling to see if they had Adderall in stock during a national shortage. The guy said they did have some, but that he doesn't fill tele-health prescriptions. He also asked me where I live, which I thought was weird. Go somewhere else.
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September 2023 by Chas McFeely
Kind, competent, and quick. Love these folks!
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August 2023 by Lisa Freilicher
Awesome place!!
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June 2023 by Kathryn Benson
Staff are kind and always helpful.
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May 2023 by Amy C.
After being in the merry-go-round of doctors office, pharmacy and insurance it was great to actually talk to someone! A warm, personable staff that are always willing to help you navigate our very broken healthcare system. A true local gem!
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May 2023 by Kate M.
Phil Jaber is a greedy lying classiest. If I ever lay eyes on him again he's going to get an education in mutual respect.
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May 2023 by Tina S.
I am in the process of transferring all my prescriptions here. Sure, they don't have an app to refill your prescriptions but they have a person that answers the phone when you call! They are nice, professional and personable. I have never had such a lovely experience especially when comparing it to Walgreen's or CVS.
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January 2023 by Martha Weasel Bear
What a GREAT pharmacy big chain pharmacy was never in-stock called Versailles n they got me took in care of right away
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October 2022 by Nina Nathan
Philip and the gang are kind, smart, helpful. Best pharmacy I've ever used and I have had to use A LOT.
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October 2022 by T I.
Provided all the necessary information to establish myself as a new customer: personal info, the meds I needed transferred and filled, insurance info, etc. Came back over a week later and they had only filled one of the prescriptions, hadn't kept my personal info, and were not polite when I said that I needed all the meds filled. No one is masked and I got big vibes that certain people were not welcome in that store. Immediately decided it was not the place for me and moved everything to CostCo where they are comfortable with a diverse customer base, wear masks, communicate in a timely manner when your meds are ready, and offer both online communications and mail delivery. I wanted to support a local business, but there is no sense in supporting a place that doesn't support or welcome everyone.
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October 2022 by Ioana Cristina Svec (Cristina Svec)
Very helpful.
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September 2022 by J R.
I used this pharmacy for a long time and have since moved away but as I am currently struggling to get my prescriptions filled through large chains I am literally longing for the days I could use Versailles Pharmacy. They had gotten new staff just before I stopped using them but prior to that I almost never ever had to check in, they knew my name already, and I'm certain the newer staff would have gotten to know me if I'd stuck around. They were really great about making it easy for a family member to cover my prescription costs and were always super communicative and helpful when there were issues with medications as far as availability or insurance or whatever. As someone who lives with chronic illnesses this is exactly the pharmacy you dream of. Thank you Phil and the rest of your team for making something that can be so personal, important, and stressful so simple! Missing your excellent work and care!
