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February 2024 by Ilana Green
DO NOT GO HERE FOR YOUR DRESS! I had the worst experience. I was upsold and convinced to order a dress with split sizing and custom changes for additional $$ and the dress cam out with a tear on the dress and the back is entirely messed up and they tried to charge me $1,200 for alterations. They said they would fix the tear and they in fact made it worse. DO NOT GO HERE!!
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February 2024 by Andrea R.
This boutique is beautiful! As soon as you walk in you get all the bridal shopping vibes! I'm sure most brides walk out with their dream dress like I did but this review is for my plus size brides. I want to make them aware of what they might walk into here. After two visits, I found my dream dress and obviously went over my budget because what bride doesn't?! When it came time to sit down and pick the size of dress I almost fell back. I had been trying on size 20 without issues, long story short, I was talked into buying a size 22 and was swimming in it. I came for my first try on and almost fell back AGAIN omg they wanted $1,200 to size my dress down to me! For $700 more I could've reordered the same dress in the right size!? Again I don't recommend this boutique for my plus size Barbies! I walked away and got my dress altered at Eclipse Alterations.
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February 2024 by Kelliann M.
I chose Janene's based on proximity to my house, yelp reviews and them carrying a couple of the designers I really liked. When I showed up for my appointment, I was secretly hoping Maesa would be my stylist, and I lucked out!!! Maesa is 1. Fabulous 2. Brings a very calming presence 3. Really listens to what you do and don't want. Maesa helped me find a wedding gown I never knew I wanted that fits my body type and is soooo comfortable. I'm so grateful for the Janene's team and most importantly Maesa for helping me find my dress - thank you!!!
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February 2024 by Katherine Fan
I went with my mom and sister to find my dress. Janene's was the 4th shop I visited but was one of the most productive and helpful appointments I had. Chae was my consultant and she was a star in how attentive and friendly she was. She not only helped me get dressed but also helped me make a decision. She cautioned me against trying on more dresses to confuse myself and she brought me the right veils for the dress that I needed help with. I ended up not buying my dress here, but my appointment at Janene's helped me make my decision and I will likely be returning to purchase my veil here. Would highly recommend to any brides in the bay area that don't want to pay a fortune for a dress, but still want a magical dress shopping experience.
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February 2024 by Michelle L. Moreno
Beautiful location. Great selection of dresses!
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February 2024 by Teresa R.
I had a wonderful experience at Janene's Bridal in Alameda. My stylist, Maesa, was kind and welcoming and he helped me find the most beautiful dress. He made the whole experience seamless and enjoyable from start to finish. For the first try on appointment, my favorite dresses/styles were already waiting for me, as well as a handful of others he thought I'd like. Maesa's expertise was apparent and he shared a lot of helpful tips and recommendations. He also shared that he had first hand experience with alterations prior to becoming a stylist so his knowledge was more diverse than someone who only knows the stylist side. I would definitely recommend checking Janene's out for a large selection of dresses, gorgeous ambiance, and friendly stylists. Although the location is out of the way if you're not located in the east bay, it's easy to get to and there is a ton of parking since it's in a large shopping center.
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February 2024 by Jeanie A.
I said YES to the dress at Janene's Bridal Boutique! For all my 2024 and beyond brides out there... Janene's Bridal IS IT!!! Highly recommend for Bay Area brides that are shopping for wedding dresses. Great selection, good vibes, and happy memories with my guests and stylist. I am so pleased that I still look at the photos and videos we took from that day. Shoutout to the wonderful Maesa who made the experience so seamless and fun!!! (You are truly the best, I'm so grateful to have you as our style guide!!! ) For context, this was my first in-person appointment for anything bridal clothing-related, so I went in with the intent that I wouldn't be making any purchases that day. I also am a curvy petite girl, so I had my worries about finding the right sizes and silhouettes that complimented my body type. So in general, I was pretty apprehensive about dress shopping from the start. (Can you tell wedding dress shopping was the ONE task on our planning checklist that I kept putting off? ) However, after showing Maesa my design board, he was able to nail my style and aesthetic very quickly. Within an hour I found MY DRESS and I can't wait for the day it comes in. I have yet to go through the alterations and accessories appointments, so fingers crossed that experience is also consistent! A few things that helped me during this process, and hopefully you find these tips helpful, too: * Do your homework - Come in with photos or reference images of dresses and styles you like. I even added information on details that I liked about dresses and how I wanted to feel in them (e.g. lace, shimmer, functional for ceremony & reception, etc.). Before your appointment, you will also be asked to fill out a questionnaire on your preferences. * Have an open mind - Your stylist may share something totally unexpected and it may be THE DRESS! (This was the case for me!). Additionally, they offer different alteration options so this can add or amend things on your dress if it doesn't already have it. * Make it fun - Janene's Bridal offers fun add-ons to enhance the appointment experience. We went for tea time and my family loved the treats. Also, ask to try on veils and bouquets with your dress to give you the full picture. * Go for the early morning appointment - We selected an earlier time slot, but this turned out to be a blessing! We had the whole store to ourselves which made for a calm and pleasant shopping experience. Also, take advantage of events and specials - I went in during the Maggie Sottero / Rebecca Ingram trade show. * Bonus tip - MAESA was the best!!! For any bride that gets assigned to this stylist, you are the luckiest human in the world. (*Cough cough* Janene's Bridal Team - Give Maesa a raise!!! You have a gem of talent on your team.) Ok, this is a long love letter but hopefully you can tell how much fun I had and how excited I am for the next steps in my wedding dress process. To conclude, so far so good with Janene's Bridal and would definitely recommend for future brides! I can't wait to try on my dress once it arrives and to go through the alterations and accessories appointments. Cheers & happy shopping!
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February 2024 by Kelly Moore
Had the worst bridal experience. Bought a dress off the rack and was convinced to bring it here to whom was supposed to be the best around for alterations and customizations. Went in after the first altered intake and they completely botched the shape of my dress and I no longer fit into it properly. When I expressed this sentiment they became completely defensive and stated I was having a bridezilla moment. Needless to say it was never made right and I had to take the dress home as is/unfinished. At first they offered to buy it from me but was very rudely blown off on that offer when I decided to bite the bullet. I had to buy a whole new dress, it was absolutely awful
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February 2024 by Kim Boccia
Excellent service beautiful dresses! I’m giving a 3 star for the fact that when you pay they embarrassingly ask for a TIP! 20% or more. Even though we liked the service you don’t expect to pay hundreds of dollars more for a tip. Won’t go back for anyone else I know. The owner needs to add that money they want for a huge tip onto the dress prices and not put people in an awkward position after paying a lot for their special dress.
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February 2024 by Elise M.
This review is for Caitlin who was my bridal stylist today. She made me feel super comfortable and confident in making such a big decision! Caitlin asked questions that were helpful in deciding on my dress and made sure all of my concerns were addressed. I went to the appointment alone but she made me feel like I had a girlfriend with me :)
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February 2024 by Shakila Mayfield
Caitlin and Sabrina were absolutely amazing ! They literally made our bride feel so amazing and comfortable. From start to finish customer service was above and beyond. Prices are reasonable and they over delivered when it came to expectations. Rent the place out it’s so worth it !
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February 2024 by Zenith NEMT Dispatch Center
Absolutely a wonderful location felt like a princess from the moment we rolled in the door wide isles, ADA compliant with on the doors and dressing rooms. Wish I can give them a straight 10 out of 10.
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February 2024 by Ulyana Shika
I liked the location and the selection of the dresses.I originally stopped by during my lunch break and Danielle was amazing at helping me. She actually had me try on a dress that I later ended up buying for me wedding.I do not appreciate Maesa. I saw him for my 2nd and 3rd appointment. He told me that if I don't buy a dress at the 3rd appointment, he will have to charge me $120 appt fee. I bought the dress at my 3rd appointment, and he still charged me the $120 fee. To be fair, the manager later adjusted adjusted it, because that was not the policy.Personally, I think Maesa applied the extra fee because I did not tip on my dress purchase. I do not believe it's fair to tip on a dress that is already expensive and that as an unexpected request. He was also very visibly frustrated with me when I told me I had second thoughts on the dresses I tried on during my 2nd visit. Alterations were ok, but definitely more expensive than in other places and are in the back of the building, where it feels like you are in a storage unit.
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January 2024 by Meghan M.
Janene's Bridal Boutique is amazing, the facility has so many dresses and is a fun place to bring people along with you when dress shopping, but this review is for Maesa who is literally a life saver. He sat down with me and asked a few questions to better understand what I was going for - and this was the 6th bridal shop I visited so I have been pretty over dress shopping but couldn't land on something I felt 100% about. After trying on a few dresses my friend and I picked out, Maesa pulled a few and the very first one he suggested was a winner and man oh man as an indecisive person, I feel so relieved! Will always suggest this place for the incredible service and variety of dresses!
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January 2024 by Vivian N.
This review is specifically for Bianca who made the dress shopping experience so easy, smooth and fun! She was so easy to talk to and her personality is naturally bubbly and super welcoming. She answered the million questions we had and was patient with us our entire appointment. The sweetest soul ever!! Honestly, Janene's was the only Bridal shop I've gone to and I truly feel no need to explore elsewhere because of their wonderful team!
