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October 2023 by Deuce L.
Second best bank I ever dealt with (WaMu Bank was the best). No hassle account opening. Free checking account. Even helped me close the account from afar when I moved east. Poppy Bank is what all banks should aspire to be...instead they choose to imitate crappy banks like Chase and Bank of the West!
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May 2023 by Michael L.
Even though I don't have an account with this bank sometimes I go there to get some change (no coins) when I go shopping inside Nob Hill. However, when I was there today the guy behind the counter flat out said no. So rude! Not cool! Since I go to Nob Hill about five days a week I thought about opening a checking account there but I don't think so.
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December 2020 by Ingrid C. Llewellyn
Amazing personal service! Great people! Love this back.
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April 2020 by Bettie L.
I have been banking with Poppy Bank formerly Community Bank since my move back to my hometown of Alameda approximately two and a half years ago. The bank is located conveniently in a small Shopping Center not too far away from my residence. Online banking is a breeze and and face-to-face banking is always a pleasant interaction with their helpful manager Carrie and cheerful always professional tellers! It is heartwarming that the staff at the bank seems always remember my name and greet me with a friendly smile.
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August 2019 by Bill U.
No recent reviews? They've been Poppy a while! They're my bank because they're locally owned ( Santa Rosa ), and provide excellent personal service .
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October 2018 by Marion McKee
The staff all know me and were so wonderful to my partner and I. It's great to know someone is looking out for you!
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July 2018 by Stephen Cassidy
Friendly efficient service. Immediately to the right as you enter Nob Hill market.
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March 2018 by Jason
I'm glad the previous reviewers had a good experience but I unfortunately cannot say the same. I walked in to ask to exhange some bills. As I walked up, two ladies were chatting. The one standing asked me if I needed help and so did the lady that was sitting down. I mentioned I was hoping to do an exchange for some bigger bills. The lady standing coldly told me that Customer Service could help and pointed me in the direction of the Nob Hill CS counter. I went over there, asked the Nob Hill CS Rep, and she told me she couldn't do that. I will say this, maybe I offended the lady that was standing somehow and I apologise if I did but that's flat out stupid to not even try to offer me help. I'm not dressed up like I'm a vagrant or anything and I just wanted to exchange some 20s for 50s/100s. So yeah. Good job Poppy Bank. ðŸ‘👎 Really giving me a reason to switch to local banks vs. Wells, BofA or Chase. Just an FYI for anyone that reads this, I went to Wells Fargo that's like 5 minutes away and had no issues exchanging bills. If Poppy wants me to get rid of this bad review, then reply back and try to set things right. I meant it when I said I apologise if I offended anyone but I wasn't harsh in the least bit. Until then. People avoid this bank if you want to exchange some bills or I guess you're okay as long as you aren't me. ðŸ‘😑😡
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April 2015 by rachel salvay
Amazing service! Great attitudes from everyone, every time, accurate bankers, awesome hours, and to boot, the online tools are easy to use and pretty decently with the times. If the option existed, I'd give six stars.
