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March 2024 by Jax B.
Huge store with a good size of home. I don't usually look at apparel, there is a large selection. I found the prices to be fair. Also parking!
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February 2024 by Thomas Phavong
The customer service here is really good. I'd give it a 5 star, but Karla is the one person that seems to always be rude to customers. Twice I came in and she was rude to me. The 2nd time it happened, she was trying to kick us out of the store when it was only 7:40pm (they close at 8pm). Can't be telling people to go and pay when they still have 20 min to shop. It only takes a few minutes to ring a customer up.
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February 2024 by Paul A.
The customer service here is really good. I'd give it a 5 star, but Karla is the one person that seems to always be rude to customers. Twice I came in and she was rude to me. The 2nd time it happened, she was trying to kick us out of the store when it was only 7:40pm (they close at 8pm). Can't be telling people to go and pay when they still have 20 min to shop. It only takes a few minutes to ring a customer up.
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February 2024 by Mikey M.
good place to shop for inexpensive used clothes and housewares and donation is a breeze.
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February 2024 by joy ..
No return call; couldn't speak with anyone Despite that they've always been an incredible organization. I'll definitely deliver my precious goods to them myself, sometime in the near future
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October 2023 by Debra L.
I called and phone rang and rang. I called back later: I take good care of my things and wanted to drop off two dressers and a few other things in really . She couldn't tell me for sure if they'd take it. Good condition- not perfect. Not happy because I'm not going through the hassle of getting a truck and driving there to be refused
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September 2023 by Lisa R.
Do they not have any requirement for professionalism in those they hire? There's a young girl working today at the Salvation Army filling the racks she totally irritated my experience there by constantly popping her gum. How dumb and unprofessional. The items are overpriced and I had to hear popping of gum throughout my shopping experience by one of their very own Salvation Army employees. I left sooner than later.
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August 2023 by Hazel H.
This is not a very good thrift store. If you want a good one, go to the Salvation Army store in Oakland at Webster and 7th. At least that one was good before COVID; haven't been there recently. This one in Alameda has high prices on household items such as dishes. Even though they have a lot of clothing, for some reason I have never found anything to buy there. Somehow all the clothing is the same, and boring. The clothing prices would be okay if you could find something nice. It's organized by color, which I like (sizes can be all over the map, and are time-consuming for staff). Now they have put clothing prices on the racks, and removed the tags on the items, so I'm not sure if that means that clothing will never be discounted by tag color any more. They don't have dressing rooms. You can work around that, but it is just poor customer service. I haven't noticed any rudeness by staff, as mentioned by some other reviewers, but many of them don't speak English well, which can lead to some problems. I never had trouble dropping things off. I've never had a problem parking there, and sometimes you can park in the shade of a nearby building. For me, even though this store is very convenient for me, it just isn't worthwhile to go back there, because the probability of finding anything I want at a good price is almost nil.
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July 2023 by Lucas Heinze
Best on Alameda!
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June 2023 by Nellyy Sinapellido
Excellent ?
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March 2023 by Claire J.
The Salvation Army is my go to spot for both purchases and recycling clothes and other useful items.The staff is friendly and helpful! Visit this place to get good deals and to drop off items you'll no longer use!
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March 2023 by Rachel A
So-so selection and some items are priced pretty high for Salvation Army.
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February 2023 by Jaime M.
Super helpful staff - especially impressed by the efficient and willing and thoughful assistance of Tyrell today. Was friendly and quick to help.Thanks much, appreciate such excellent employees!
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February 2023 by A F.
Went in to get some maternity tops and jumpers. Was super impressed with the options and the quality was not bad either. I was also super happy with the price. Was also able to find a really nice quality bag for a great price. Would highly recommend checking out their merchandise and they are for a great cause. Win win!
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February 2023 by John L.
Very friendly and helpful staff-stayed open after posted hours to graciously accept donations.
