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February 2024 by Raquel Ramsey-Shelton
My Son and Hubby think this place is awesome
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February 2024 by Josh M.
This store is amazing. I always make a point to come in and buy something whenever I'm in town, which is usually to hit up the bar right across the street. The prices are reasonable, they have a wide selection of stuff, and the staff is great. I'm a big fan.
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February 2024 by AscendingDissent
Super scummy sales tactics
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January 2024 by Jessica T
Excellent and fun store! Not too crowded and always have a deno or two going on. Wide selection for the space with fair prices for trades and buying. Friendly staff too!Heck store and staff are so welcoming my non-gamer MOM likes going inside!
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January 2024 by Julie H.
The coolest and cutest store ever!! They have so many variety of games, plushies, trinkets, even snacks! It was unexpected of how much I enjoyed this store. Even if you're not looking to purchase anything, walking around this store was a delight. It's like a time capsule for games. Workers here are also very nice. Highly recommend coming here!
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January 2024 by Jonathan Lisowski
This place rocks! Great layout, selection, & staff. Prices here are fair with market value. Only store I know of in the Bay Area that also does repairs on consoles.Definitely stop by if retro games are your thing & you're in the Alameda area.Did I forgot to mention, they carry imports too!
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January 2024 by Bob Bob
Bussing!
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January 2024 by Emilio Martinez
Great customer service and a good selection of games
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January 2024 by per dahl
Nice store, good mix of games, Friendly staff. I finaly bought soldier blade for pce, big ups!
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December 2023 by Anthony J.
I really enjoy coming to this place. It's very welcoming and the staff is very patient. I've been 3 times and every time feels like I've been coming here for years. If they don't have a game you want, they're very knowledgeable and will suggest something similar. Their establishment is more akin to a boutique than a GameStop.
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December 2023 by Mark D.
The one thing I remember when I first came to The Experience Share was how much I love the workers and how much pride they bring to their jobs. The store and the people are still very much the same, except of course bigger and better selection. I was always happy with my "toys" as I call them when leaving this cool local video game store. They always talk to me even though I'm just a little eccentric and not very good with social interaction. In fact I like them more now that I know each of the employees and feel comfortable talking to them. The people who work there are SUPER knowledgeable about the consoles as well as the games and very happy to help answer any questions you may have. Overall still loving the cool vibe and atmosphere of this business...come check it out in Alameda!!!
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November 2023 by Brianna D.
The staff here is completely rude, standoffish, and disrespectful, to the point that I don't think I could give this store another try, even if I wanted to. I was the only customer in the store throughout my entire experience and I was never once greeted or acknowledged to the point that I was almost convinced that I was a ghost walking through the store. I came in fully intending to buy a used Nintendo DS and some games for the nostalgia but I couldn't even get one single staff member (of the THREE working there) to even look at me. I tried to ask questions about the games and devices on display but getting a vocal reply from a staff member felt like I was pulling teeth. I'm genuinely so surprised, and almost appalled, by all the positive reviews for this store because the treatment I received was no where near what all these other reviews are saying.
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November 2023 by ElectricPawZ
Friendly knowledgable staff, great selection of games, accessories and other stuff like import snacks, and plushies!
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November 2023 by Matt M.
If you are a video game lover this is your spot in Alameda and Oakland. They have everything you could want. New games, Old games, consoles that are hard to find. I highly recommend checking this place out.
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November 2023 by Gary Z.
Been a long time customer of this game store and its been good to me for the most part. It is full-service with repairs and modifications of beloved retro-consoles. Selection is good but it is high traffic; if you see something, get it because it may not be there when you change your mind or go "next time"! Parking may be difficult at times but use side streets. I would have given it 5-stars but sadly over time as it has grown and expanded, I have fallen a bit out of love with the shop. Growing pains I suppose. I have noticed prices have increased quite a bit. I used to not question the reasonableness of prices but now I actively remind myself to always price-check ebay first. This is only after I discovered I overpaid quite a bit on games I bought in recent visits. A lot of the new employees at the store are aloof or standoffish from a customer service point of view. Often times I would ask a question and it would be ignored because the employee behind the counter was gaming. Often times I walk into the store and don't even get greeted when I'm the only customer, including the time I was wearing a T-shirt with the shop's logo and mascot which gets wearers 5% off used games under $50 (a good deal to me). I definitely miss when the shop was smaller before the expansion and when Marvell (the owner) was present at the store, now it seems like he is barely there at least when I visit and the shared experience has taken a bit of a hit.
