“I made my rental reservation about a month in advance. When I arrived due to California getting ready to host the world cup their sprinter van selection was basically gone. Ebony and two other young men went way above and beyond to take care of me and get me the vehicle I had rented. They even drove it a city over to me at my hotel to swap out the vehicles. They took some off the final bill and just did so much to make sure I was happy. I have another trip I'm flying down to California again in July and will be booking a rental for that trip today or tomorrow. Thank you all for the professionalism and taking care of me.”
“Excellent facility. The packing store has everything you need and you should definitely take advantage of it. When you are moving stuff around. You can buy boxes and then any boxes you don't end up using. They will buy back. They also have a box recycle bin so if you've got used boxes you can put them in there and other people will pick them up.
The big carts are outside. If you need a lot of boxes and other materials. My girlfriend and I go estate sales and garage sales and on occasion we will buy box of 100 sheets of packing paper and they'll take us about a year or two to go through.
Easy to get to. Not far from the freeway.”
“Great experience renting a van from U-Haul yesterday. My car had an issue and I was scheduled to pick up some boxes in Concord in just a few hours. I was able to rent a van immediately online and the pick-up was quick and easy. The man running the office was extremely kind and helpful during both check-in and check-out. All together it was a good experience that gave me a quick save when I really needed large vehicle for just a few hours.”
“I needed a forklift in a hurry, I mean same day! Jim with United Rentals came through. A months long project was on the line and Jim came in with the rescue. 100% recommend!”
“Really homey place! Has good latino items from not just Mexican but from different cultures as well. Was able to find Puerto Rican grocery items which was really exciting! Prices aren't bad either.”
“Easy booking online, pickup location easy to find. Cargo van was washed, swept out, a newer model, gased up and ready to go. Onsite customer service was friendly, knowledgeable, more than happy to help. All made my local furniture pickup and transport easy to accomplish within a short window of time. No delays! I'll use U-Haul at this location again!
Nancy”
“I had a wonderful experience and I plan on coming back whenever I need to rent a truck. The customer service that Mike the owner provided was top notch and I will recommend this business to others. Best U-Haul experience that I have had hands down.”
“Brought My Truck In (Pete 388) DEF System Was Acting Up. My Mechanic Couldn’t Figure It Out. I Was Skeptical To Bring It At First Reading Some Of The Reviews. Upon Arriving Thursday I Was Greeted By Ivan At The Service Front Counter. He Was Very Knowledgeable And Broke Down The Steps They Needed To Take To Repair My Truck. Even Though They Were 5-7 Days Backed Up From Getting To My Truck They Started Working On It Immediately. They Communicated With Me Daily On Where They Were At With The Repair. They Were Able To Diagnose It Right Away And Fix It. I Was In And Out In 4 Days. They Even Helped Me Out On The Bill Because I Told Them I’m A One Man Company And Not A Fleet. Would Definitely Recommend This Shop ??”
7AM - 7PM
8000 San Leandro St, Oakland
Truck Rentals
“This location and staff over all has been pleasant reliable an curious to all my needs. I will use this location for future an give recommendation to friends and family.”
“I have rented here a few times. I will drive extra to rent from them even when there's a closer store.
They are helpful, quick and easy. They've got a great selection and I'm always in and out quickly.”
“I will be using this location for any future needs with U-Haul. Brandon was very communicative of all services and expectations. He kept the pricing fair and reasonable; didn’t try to overcharge me with unnecessary fees or coverages. He accommodated me well. Huge plus that he was kind and respectful throughout the whole process. I didn’t feel rushed or dismissed in anyway. Thanks, Brandon!”
“Only volvo dealer in bay area. Their prices on parts are little higher compare to the other volvo dealers but their service department staff is professional and helpfull.”
6AM - 10:30PM
3453 Enterprise Ave, Hayward
Truck Rentals
7:30AM - 5PM
600 Gilman St, Berkeley
Truck Rentals
“Wayne at this budget location is a real gem. I came in without a reservation, he found me the lowest rate, and he went above and beyond when I returned the cargo van. I highly recommend this location and Wayne specifically. Another time I came there were a lot of customers ahead of me but today it was clear.”
“Huge shoutout to the team at Island Park Storage’s U-Haul neighborhood dealership. I had a nightmare experience with the U-Haul app, but one of the employees showed up an hour early for their shift and got me sorted out right away. They are reliable, professional, and truly care about their customers. Highly recommend!”
“The customer service representatives was very helpful and provided an informative experience.The vehicle functioned as expected and met our needs-leading to a productive process for us.We look forward to using Ryder for our future rental needs.”
“Penske will ALWAYS be my go-to for short & long distance rentals. I recently performed a long-distance move using a 26’ Penske truck and put on 2,500+ miles in the span of nine days.
This Penske shop is nothing short of professional, transparent, and reliable. Aside from working with Penske for my nine-day rental, the shop manager, Dustin, was able to help me with a unique billing problem that I had created. Along with the help of Adhil and Martin (two Penske office agents), the team of three bent over backwards to solve my complex problem - cancelling my full transaction, refunding it, and recharging it to a different financial account. This was not an easy ask and there were additional caveats. Due to unique circumstances with the rental agreement, they were able to troubleshoot the transaction and develop a unique solution.
Their perseverance, professionalism, and creativity are one of the biggest reasons why I will ALWAYS choose Penske as my rental truck company over U-Haul, Ryder, or Enterprise. Penske is transparent, flexible, solution-oriented, and ready to meet your needs, whether typical or unique. Dustin, Adhil, and Martin are on top of their game here and I wouldn't think twice before doing business with them again!”
7:30AM - 5PM
121 98th Ave, Oakland
Truck Rentals
“The best rental rruck experience I have had so far. Excellent service from the staff even the people back in the shop are on there job. Highly recommended and I will be back.”
“The staff was friendly and helpful when I dropped off. They answered all my questions and were communicating well with me prior to drop off. However after leaving I received a receipt charging me of not filling the tank back up. That was frustrating because I had just left the gas station and had my gas receipt. I called and made a complaint and no one contacted me so I was really upset, however I later received a new receipt in my email fixing the issue so at least they made right on the issue. Overall positive customer service experience.”
“I had a great experience with LS Trucking! They helped me to move the dirt and rocks for my pool demo and landscaping project. Leo and his team were so professional and so easy to work with. The dirt and rocks were delivered and transported to my backyard very quickly. After they were done, they made sure to clean up my driveway. They were very responsive to all my requests. I would definitely recommend using this company for all your trucking and delivery needs!”
“I have been a customer of Island Park for over five years, over the course of which I rented units of different sizes depending on my needs. Their service couldn't have been better, they were always accommodating and helpful. Their prices are incredibly low given their location (10 min from downtown SF) and I always felt that my belongings were secure. If you are looking for a storage solution in SF, I would highly recommend Island Park”