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July 2024 by Nikki F
One of the last times I went in ,the night lady decided to make a very big deal about all the items I had to put back. She completely embarrassed me,said I had a brain couldn't I do the math!@? Nope I can't do that either. I told her I got the concept but I'm no human calculator, I will never spend over 50$ there again. Never. And I'm going to try to not shop there ever again.
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July 2024 by Catherine Bui
I basically use this location for the pharmacy, which I had to switch to when my usual pharmacy closed. In person, they’re fine, though it’s clear the store is understaffed and employees are overworked. I don’t have a problem with the workers, just a problem with how the store is run. I tried calling the pharmacy 4x in 48 hours and was put on hold for 30 min each time to the most obnoxious hold music on the planet only to be hung up on each time. I needed a presciption refilled and was unable to do so through the app or the automated phone system. Thus, the only option I had left was to drive to the store to request a refill in person to be told that I’d have to come back in a couple hours. Something that should have been easily done over the phone so I’m not driving back and forth. The existence of an efficient pharmacy is as plausible as one of an efficient DMV.
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July 2024 by Zoey V
Everyone in the pharmacy department has always given me the best service. Very friendly store clerks as well, am happy to have found this location
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May 2024 by Alyssa Richardson
It’s an employee here by the name of Jacarie she is light skin she’s a blk agirl who cashiers here. Her attitude is terrible shes very rude often shaking her head at customers…. She’s young and obviously don’t know any better… had an experience with her she just seems as if she doesn’t like her job and treats customers as such….. every employee beside her that I’ve come into contact with is great…. If you see her watch her mannerism with customers and yourself and you’ll see what I am talking about… I really don’t like when she’s at the register cause she’s so rude
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May 2024 by Michael Seedorff
The pharmacy employees have been very helpful and quick every time I've been there.
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April 2024 by FłŒwƏr PœWêŔ
All I wanted was a simple question and they put me on hold, oh my goodness, what a*** H***, Since 9 am to 1pm.I Given Them A Chance, Now I Go Public.
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March 2024 by Donald Z.
Walgreen took an hour away from my life today, I wonder what'd they take from you tomorrow? lol - Spend an hour to buy a nicotine patch. At first, supervisor refused to match pricing with Walgreen.com So I returned the patch I just bought second ago and placed an online pick up order before I received my refund recipes. Then the man had me stand in front of his store for 30 mins to just to fulfill two nicotine patch order. And those bad boys are just behind the counter. - Oh, I also forgot to say the first Walgreens I went today literally decided to close 10 mins early for whatever reason. I guess I was lucky that I only needed my patch. Abominable service, banefully employee and manager training.
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November 2023 by Dana Howard
The manager Edward is very rude and not concerned with customer service.
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October 2023 by S Foster
I'm not certain if the pharmacy team has changed here, but the few times I've gone to this location to pick up a prescription, the employees were prompt and courteous. I've engaged with the male attendant every time and he is always enthusiastic and helpful.
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October 2023 by Richard Harris
Coupon reduced price but still was expensive.
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October 2023 by Empathic R.
5 stars for Jaymar at the pharmacy counter. I've had less than acceptable service at this same pharmacy from a female who I won't name (8 days ago). She wasted my time, gas money to come back, and sent me on an unnecessary wild goose chase. Returned this evening, and Jaymar said he thought he could handle it right there, and...get this...he did. I recommend you call before you come and make sure Jaymar is on duty. He's professional, warm, and actually cares about people.
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September 2023 by Taylor G.
So just to clarify. Walgreens main store, even tho check out can be slow is not the reason for a 1 star. Overall they are probably a 3-4 star location. THIS REVIEW IS FOR INGA. The female pharmacist in the back with a power complex. I am going into surgery in 2 days, I had a minor operation today and my Doctor from UCSF sent in a pain prescription. The pharmacist saw my prescription and took it upon herself to tell me "how I should be taking my medication" despite the intensive conversations I just had with my doctor today. So after some back and forth in the drive thru window I got my head nurse from UCSF to call them and fix it. She called me back and apologized because she also has not dealt with a lady such as INGA. Idk what her issue is. She was refusing to give me my medication until tomorrow. Its 4pm. I dont understand how waiting less than 24 hours to get the same pills turned her panties into a bunch but here we are. There was a nice gentlemen in the window who gave me her name and was not looking to power trip my doctor. I hope Inga is fired. I have been coming here for 2 years and never had an issue at the pharmacy until today. I am in intense pain and she took it upon herself to see that I had an Inga shaped obstacle to my relief. Inga if you read this. You need help.
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September 2023 by Montana Jewett
I placed an online order for a prescription refill on Monday. Today (Wednesday) I wondered why I hadnt received any texts about picking up at the time it told me to on Tuesday. I went into the online portal for prescriptions and it shows that action is needed and I need to call the pharmacy. I called 34 minutes ago and am still on hold waiting to get told why my prescription cannot be filled. I got so tired of hearing the line about to be picked up and then put back on hold that I called in on another line with my work phone. Let's see which one gets picked up first! My original call is at 35 minutes now and my work phone is at 9 min 50 sec. To be continued..... oh wait, before I was done writing this review the line disconnected from my work phone.
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September 2023 by Bette P.
The pits. Twice I had appts at the pharmacy confirmed online only to get over there and be told 1st: we don't have that vaccine we will have to order it. 2nd: Uh your insurance won't cover this RSV. Don't let them waste your time.
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August 2023 by Peter C.
The pharmacy manager Peter Kim refused to fill prescriptions after surgery. When the surgeons assistant tried multiple times to give him information that he requested. He used disparaging comments continued to make excuses and stated "to bad your patient won't have his medicine.". The claims adjustor for the insurance called and he continued to put her on hold for over 30 minutes. He once again was rude and spoke down to the adjustor, She gave him all the info and continued to refuse filling the prescription. A complaint to the manager of the store was made. Suddenly my prescription was filled. This was a purposeful act. Do not use this pharmacy.
