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February 2024 by Andrew Cobian
Got a new watch and needed it resized. I usually do the work myself but decided becuase it’s a nicer watch let me do it here. Came in waited in line, repair man was nice and removed two links fast and easy. However it is only cash which for a Mom and Pop business i get. But for a simple resizing I was charged $28! Literally two links.If you are looking to get reasonable work done I probably wouldn’t go here. All for supporting small businesses but sometimes you have to draw a line.
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February 2024 by Claire Johnson
I like this place solely because they have been around for a while. They belong to the Ma and Pa clan of kind, gentle store owners.free inspections.
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September 2023 by Ziv Russell
My wife bought a vintage watch that has never worked. She took it back multiple times and was finally told it had moisture in it and therefore she will need to pay 175 to fix. Mind you the watch was 125 ( paid in cash of course). The watch never worked and they expected me to bring it back over and over despite their unusual hours which is when we both work. Not cool and disappointing as we always try and support local owned business.
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July 2023 by Dave K.
This is the only watch repair place in the East Bay that I trust. Recently took a watch that was messed up by another repair guy to the Hospital and they fixed it without fuss. Worth going out of your way for if you're in need of watch repair.
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June 2023 by Finan J.
The gentleman who changed my battery on my watch was very helpful and informative. Thank you!!!
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March 2023 by Karen S.
The best place to take your watch or clock for repair. They are always so helpful and honest and not afraid to tell you if your watch is not worth fixing. My family and I have been going their for the past 30 years and the watch lady is always so helpful and willing to do simple repairs for free. You will defiantly enjoy your experience at the Watch Hospital.
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March 2023 by Michael Karp
Professional and knowledgeable. Don't be fooled by the antique sale in front. Great watch repair store, right downtown!!
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June 2022 by Vic
Fast and low cost installation of all watch batteries.
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April 2022 by Torquemont Wheeler
Dennis and Karen are superb at their customer service and IQ in watch repair. I love my wrist watches so I need them to stay around. Honest!
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October 2021 by Marco Palacios
They fix my gold watch these guys do an amazing job thanks
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September 2021 by Tara Tiger
I love the tasty peanuts they bring you right away to go with your cocktail its good. Then your food is fresh,plenty, and they put lots of meat or seafood when you order they don't skimp . Good place to eat beautiful and relax after any stress it will melt away. Real Chinese Food .??
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April 2021 by Linda Chambers
My husband asked the owner to help him find a divers watch. He was a good customer for over 30 years.Here is his review. After speaking to the owner on the phone for a couple of minutes ,the owner said can I call you back in about 10 minutes I have a customer. I said ok. After waiting for about 45 minutes, I called back and the owner said I'm almost finished, I haven't forgotten you, I 'll call you back in about 5 minutes. The owner never called me back at all. Five days later I called back and asked her why she never called me back. The owner replied that she was too busy and things were crazy at the shop.The owner neither apologized for not calling me back and was unresponsive in helping me find a divers watch. I finally gave up and decided to take my watch needs elsewhere. This is not how you treat a customer who has been loyal to the shop for over 30 years. All and all I would not recommend the watch hospital to my most hated enemy. They are rude and un professional .
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April 2021 by Kenn Phelps
Great work very friendly
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March 2021 by Ahmed Awad
Good repair but expensive
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January 2021 by Sandi M.
We took my blind husband's talking watch in for a new battery for time . The voice was working fine. After he charged us 35.00 to put in new batteries the watch doesn't talk anymore which it worked fine when we took it in. And you can't set time date or day anymore. It is a piece of junk now. I know it wasn't an expensive watch but at least the voice worked. And I could set it for him.
