-
November 2022 by Scott S.
I waited 20 minutes for a pedicure only to be passed over when a regular customer came in. Very rude treatment. I will not return here. And I will do everything I can to ensure no others come here either
-
August 2022 by Pamela M.
Not a good experience. I had a set of French Gel nails applied. I have had gel nails in the past and they last 3-4 weeks. I noticed the girl was very fast, seemed almost too fast between coats and they were pushing their dip process vs gel. 4 days later, 7 of 10 nails were chipped or lifting. When I went back in, first they tried to tell me it was because my nails were in bad condition, which is completely false (I had not had gel for 9-10 months, only regular manicures and my nails were in great shape!). Then she refused to redo all the nails, would only fix the 7, and you know it was not 12-24 hours later the rest were in equally bad shape. I think their products are old, and the application poor. I would not go back, as there are too many salons that provide good service and products, and are willing to stand behind their work.
-
July 2022 by Megan N.
So lovely. They did a great job on my nails and were so kind when we came back for a nail that had smudged. Highly recommended!
-
June 2022 by Nicki Heyman
WARNING!! Worst Manicure of my life!! I went to have a French manicure before a big work event and within an hour of getting my nails done - one of my nails chipped. I went back and they fixed it graciously. I left that evening for an out of town convention and woke up the next day to ALL of my Nails Chipped, Cracked and Peeling. I had to work the biggest and most important work event I had in years with chipped and cracked nails. I returned from my convention to ask for a refund and they refused saying - we won’t refund you because you’re just going to talk bad about us anyway. I’ve been going to Custom Nails for over 15 years. I will NEVER GO BACK.Service: Manicures
-
May 2022 by Sarah F.
this place is amazing! i got a dip powder ombré with glitter and it turned out exactly how i wanted. i also got a wonderful pedicure!! the people here are extremely nice and patient, and the service is always wonderful! i will never go anywhere else for a manicure! :)
-
May 2022 by ruth nelson
Amy is the best. She is fast and so sweet and my nails look beautiful and last for almost 3 weeks. Also she is on time and no wait time.Have had a pedicure here also and have been very satisfied. Custom Nails is clean and very pleasant.
-
February 2022 by Ally S.
Extremely harsh on my nails, they made me bleed. also used BOILING hot water to put my hands in. Its been a week since I've gotten my nails done here and 4 nails have already chipped.
-
December 2021 by Lola O.
I got dipping power on my nails and the woman absolutely butchered the skin around my nails with the drill. I asked her multiple times to stop hurting me and to be more careful as well as verbally expressing my pain. Not very pleased at all, very painful experience and i was bleeding in 3 spots. After doing all this she proceeded to put some sort of alcohol based coat over my nails that burned and stung my raw skin. $42 just for an average looking set of nails and a whole lot of pain. Don't come here.
-
December 2021 by Sabira T.
The first tech butchered my nails and used product that had bits and pieces in it, which created huge bubbles and marks, and then put 4+ layers of an empty bottle of polish on my nails to make them look even worse .. then a new tech removed it and said she would help, and this was the finished product.. I said I didn't want a design anymore because I knew they couldn't do it well, but she insisted I get my holiday nails.. it looks like a literal child did this. Really horrible. When she was finished she didn't even have me dry each hand for one cycle and wiped with alcohol, when I got home they were sticky and had fuzz in them. Also their UV dryers don't work at all, they don't stay on and they laugh when you tell them it doesn't work.. Don't go here. I'm getting these re-done next week..
-
November 2021 by Marina L.
Love this place! I get my nails done with Amy and she always does a beautiful job. I'm usually in and out in an hour when I do my gel dip and pedi. Making an appointment is easy and they have plenty of parking.
-
October 2021 by Tracey T.
What a wonderful experience! Stopped in shortly before they were closing and the ladies were so friendly and welcomed me in! Great manicure... just had gel removed recently and nails were sensitive, the technician was gentle and took her time. I will definitely be back in a few weeks for more.
-
August 2021 by Kristine L.
Terrible quality and very overpriced. I had a mani/pedi today. The lady doing my manicure did a terrible job and cut one nail too short so another lady had to do it over and add an unnecessary extension that took 1 hour and 40 mins of my day. The manager was not helpful and gave me $5 off for my inconvenience. They also charge an additional $14 for gel on your toes. Kasa and New York Nails a way much option closeby. Don't waste your time or money here.
-
August 2021 by M K.
What a terrible manicure and pedicure I got here. We will never come back. My nails are now misshapen, the polish is thick, and my feet hurt. My girls manicures and pedicures are no better. The place isnt even if that clean.
-
July 2021 by Lisa M.
This is the best nail salon I have found since COVID ! Amy is amazing with nail dips ! They are quick and very clean ! Pedicures are great here too ! Great massage chairs.°
-
June 2021 by Sophia F.
I got my nails done at Custom Nails 2 weeks ago for my wedding and loved the results, so I went back yesterday for a fill. The first time I went Van did my nails. She was gentle and did exactly what I asked for. Yesterday I got a woman named Amy. She was great, until she started using the electric tools. First, she had to fix a nail that had cracked, and when she was cutting down the new nail she cut my skin with the nail clippers so bad it started bleeding. Then she went on to do my cuticles with the drill and she drilled so hard that my cuticles are now swollen and scabbing up from the places that I was cut by the drill. She still charged full price, plus extra for the broken nail, and the owner insisted that I tip. Save yourself the headache and don't come here. Or if you do, do not let Amy touch your nails.
