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February 2024 by kevin carranza
This location is my favorite, staff is very welcoming and helpful. I was in and out within a couple minutes but it can be busy from time to time.
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February 2024 by George
Had a horrible experience start to finish here. Most importantly, my lab work was "lost" on its way out of here, so I have to retake the blood work and will certainly go somewhere else. But I had issues from the beginning, where I waited a long with two other patients in their lobby for 20 minutes with no one at reception. You could hear them gossipping in the back room about personal things and no patients came in or out. It was only when the phone rang they walked to the front and looked at the sign in sheet, then saw us.So if you brave this location, get calling their phone to get their attention and pray they don't lose your lab work.
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November 2023 by Mehdy Bohlool
This company is the worst. after two weeks, there is no result for my tests, a customer service said they found it but cannot give it to me, another one said there is no result, and the location said they have the log of me giving blood. probably this company manage by vampires who eat bloods instead of testing them. Just find another lab, they will go out of business soon with this business model.
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July 2023 by Bret Annoni
I’ve been coming here for years because they are always kind and SUPER fast. Maximum 5 min wait.
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April 2023 by josie m.
Just had a very rude experience at this location. I followed all directions for checkin, and after waiting ~40 minutes past my appointment time with no text I decided to walk in, not wanting to miss my chance since it was approaching time for the clinic to close for lunch. It turned out to be a technology issue on their end that they didn't receive my checkin, but it was clear that none of the techs wanted to deal with me so close to their lunch break, so they treated me like an intrusion and rushed my appointment. The lab tech who drew my blood was really unpleasant. When I told her about my phobia and asked for a smaller needle, she said "I want to go on my lunch, so you'll have to be brave" and used the big needle anyway. I've never gotten pushback asking for my phobia to be accommodated so I was shocked enough to let her do it, but I wish I'd walked out right then and found a different lab. I wouldn't recommend this lab to anyone.
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March 2023 by Boyanna K
After they messed up my lab order two times, I have decided not to go back to this location. It is really annoying to go get poked with a needle, and then they only do a partial lab order so I have to go back and do it again. Every time this happened I asked, if this was it and they very confidently reply that it is. Also, the staff is less than pleasant and the bathroom is filthy. Every time I did the urine sample, they would say to leave it on the table inside the bathroom. Each time I went, both baskets were full of samples. Gross!!! Also, not very safe to have everyone's urine just hanging out on a table inside a bathroom.
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February 2023 by Su J.
I got in and out of lab corp quickly . My phlebotomist was excellent. I didn't feel a thing and I was on my way. I really like the Alamo location. Convenient and well run
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September 2022 by Ziggy U.
Had blood drawn this morning. OMG what outstanding professionals. My appointment was at 10:00AM but I was fasting, knew I could go earlier and just wait.
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September 2022 by Debbie F.
Make an appointment if you are having fasting lab work! This place is very busy. Staff is very kind. Kelloh did an amazing draw.
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July 2022 by Robin Tripaldi
Jessica was so incredibly rude and unhelpful today. I asked a basic question about a specific bit of info she volunteered, and when she said she didn’t know anything about it, I said, well you knew enough to say that very specific thing, and she went HAM and started complaining about me to a coworker right in front of me. I called her on it and she went in even harder. Incredible.
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March 2022 by charan langton
Had a horribly rude experience last week. The young lady could not find my papers (which were faxed ) after arguing with me rudely, she finally did find them. But instead of apologizing, or at least toning down her attitude, she continued to be surly. Yet, at the same time, another tech in the same place was all sweetness. One does not want to face rudeness so early in the morning on an empty stomach while feeling sick. The experience awful enough that I will avoid the Alamo location. (Lab needs to post the name of the lab site manager, if a customer has an issue.)
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February 2022 by Nasim E.
I went to get my blood drawn today and it was the most terrible experience! My hubby had gone here recently and seen Khatereh and high recommended her, when I arrived I was told she's not working and another technician started to draw blood, only she stuck the needle in my arm pretty deep (I felt it keep pushing in) and after a minute she pulled it out with no blood, she stated she couldn't draw any? So strange, in all my years no one has ever had issues with drawing my blood. Long story short she went and got another technician that proceeded to draw the blood using a butterfly needle because I requested it after the mishap. Several tubes later something snapped painfully on my arm and she was like oh sorry I should have told you that happens when we try to take the needle out?!! I mean, do they not train there staff here? I will never be going back to this location and do not recommend!
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July 2020 by Gretchen Ranhoff
Went to this location as a walk-in today with my daughter. Although we had to wait a little bit, because I didn’t make an appointment, the receptionist was extremely friendly and kept us informed of when we would be seen. Our phlebotomist was fantastic, as both of us have small rolling veins. She was professional, quick and we were out within 10 mins.
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June 2020 by Mark Ryan
I was pleasantly surprised to see the lab was still open after 4:00. I had come from the Camino Ramon location which was overun with people and the Danville location was closed. The staff, Ruth Diaz and Ritu Dev were courteous and professional. Ruth drew my blood efficiently, I did not feel a thing. I will definitely be coming back to this Labcorp location in the future.
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May 2020 by Monica G.
I realized that I wasn't going to be home in time to go to my regular LabCorp office, so I quickly looked up one in Alamo. I was temperature checked when I arrived and went straight to the window (only had to wait for 1 person--about 1 minute). The phlebotomist, Ruth, was AMAZING! I'm a tough stick, so I warned her not to go for the vein that looks good. She listened. She used the vein I requested and it didn't hurt AT ALL. Very pleasant experience. Thanks so much!!
