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August 2023 by Charanjit S.
Alamo Post Office Staff was very cordial, helpful in resolving my issues promptly every time I needed their services. Last Friday I was pleasantly surprised with their solution to my mail-out package of ono-uniform size with very modest postage required. Kudos to staff working there!!
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June 2023 by Cashflow RE Diana Lovetravel
Very friendly & good service! Staff, Isabel & Howard are very helpful & patient with passport photo & mailing, especially Isabel is very knowledgeable & prepares for u.
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June 2023 by Hot Stuff M.
the set up at Alamo PO is standard. nothing special. smells dusty as if the janitors not ever dust the shelves. sometimes it smells kind of moldy inside the lobby. must be all the old farts standing in line smelling it up. ughhh.
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March 2023 by Alan
I feel like I got to throw up a positive review for this office with its 2.2 rating. I came to this office for a passport application and it couldn't have went any smoother following the scheduling of my appointment online. Props to the employees for processing me quickly. Just needed to come prepared with all of my documentation and I was in and out in 15 minutes
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February 2023 by Khamir Mehta
Absolute pleasant experience with most of the staff. They were polite (but for one person, who was a bit off), and went above and beyond for our passport appointment. It is seldom that we see such customer centricity in an government setting. Kudos, and keep it up!
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February 2023 by seinlin3
Rude service. Avoid this location as much as possible.
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November 2022 by Mehdy Bohlool
asked a question at this post office. the man was condescending and rude.
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September 2022 by Kristina S.
Very rude, incompetent and lazy staff. Don't do anything important there. You will be dissapointed
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July 2022 by Nikola Lajovich
Had passport applications appointment at this usps, Kathy who works there is a superstar. Quick, polite, professional. Usps should be happy to have employees like Kathy.
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April 2022 by Melissa A.
My review today is for Ali the passport processing agent. He was very informative and helpful. You must schedule an appointment for the passport services and in a rush this was the only one I could find. I had already had a horrible experience at the post office in Walnut Creek so I was very nervous for this appointment. Ali was ready for me 2 minutes early. He carefully reviewed my documents, and then he presented a possible problem and gave me some ideas for the solution. And the part that really sets Ali above anyone else? I needed additional documentation and Ali allowed me to step out and come right back with those papers without scheduling another appointment! To be respectful to Ali and his time I was back within an hour) Ali is a professional and was a pleasure to work with. How we treat one another. Human to human interactions is what really defines customer service. Ali's flexibility with me in a time he could have shown none is why I made a point to review him. Thank you Ali!
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April 2022 by Zaur Naghiyev
This place is mismanaged..very rude and incompetent staff top to bottom.. We had a passport appointment scheduled with photo service, arrived 30 min earlier, they tell us their camera is broken and tell us to go and take phone somewhere else.. while my wife is driving our 8 month old boy for nearest cvs store for the passport photo I’m waiting at the usps store, while waiting the local staff “nicely reminded” me that our appointment time is approaching and that we may loose our appointment. I call my wife stressed out and asking her to hurry up, she says there are a lot of people at the cvs store with exactly same problem and their appointment time was long gone.”, but they still go back and apply. This incompetent usps store staff caused the problem for so many people in the first place and yet are acting rude, arrogant and inconsiderate.. USPS main office needs to seriously look at this problem. Just read other reviews about this location. All the people who encountered the similar problems please don’t be silent, spend a few minutes of your time and leave your reviews. The reason they got to this level of service is because they get away with this attitude, unprofessional behavior
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January 2022 by Kiva Zen
Excellent Post Office, also has a nice Postal Shop with lots of greeting and gift cards. The person behind the counter was very helpful and knowledgeable, and I didn't have to wait very long at all, maybe 4-5 minutes. Great location in shopping center with many other shops and restaurants.
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October 2021 by T L.
The male worker at this office has never ever once worn his mask over his nose, and I've been begrudgingly coming here since the start of the pandemic. He is incompetent, slow and lazy. The female worker here has is on par with her male counterpart. Except she also has an attitude that comes along with her incompetence. I am not surprised the US Postal Service is going down the drain. The employees, at least at this Alamo office, seem to know they can't get fired and their efforts reflect it.
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August 2021 by Charissa Wong
Excellent and efficient photo and passport service!! The staff is very nice and very knowledge. Thanks a lot!
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April 2021 by Katrina N.
I just had the most ridiculous experience here. I'll never be coming back to Alamo post office. If I could put a negative star I would. We needed a passport for my son. He spent the first 5 minutes telling us everything that was missing and how he couldn't help us. We will be going to Danville from now on.
