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June 2022 by Teresa P.
The staff at this specific BofA have been extremely helpful and friendly. They have squeezed me in multiple times when I didn't have an appointment because they understood the timeliness of my needs. They made what could be a stressful process, feel a bit more at ease.
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June 2022 by Julie G.
Please don't bank with BofA!!! I used it as a secondary account. It was a chock when transferring BofA to BofA account, and being told by the teller that funds will be available same day at midnight, the money was held up for 4 DAYS!!!!!!! It was a terrible experience. And what was disturbing, the funds were removed from one account and did not post to another account. It was on hold as "unusual transaction". I called the help line and they just HANG UP on me - did not want to deal with it. Now that I read reviews I know other people had similar experience. Please stay away from BofA, don't be a victim of this banking travesty!
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February 2022 by Lin B.
We are withdrawing $$ from all our accounts here. This bank (and all its branches) are providing zero customer service or response and charging us fees on an account we never used! After waiting on the phone for about an hour 3 times now in the past week (with 'a special customer service #' the branch rep gave me) I've had enough. We are taking our losses and moving on. To where??? No idea. All of our local banks suck.
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May 2021 by Pat H.
i have used this bank for 37 years today i went there and it was closed and the atms out front did not dispense cash at 10 am time to find another bank
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September 2020 by Shauna G.
The bank charged me erroneously for something. I stood in line outside to get inside due to Covid. Then I waited for an associate because the teller doesn't handle a simple $35 transaction. Apparently either do the associates so now I'm sitting on hold for 30 minutes with Customer Service. Just an idea. Close the banks and put the workers on the phones. But then you wouldn't own that real estate. Hmmm