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February 2024 by Rakiya Folashade Witwer
Great customer service
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February 2024 by Sebastian Fletcher-Taylor
About as bad as it gets. Very understaffed, and badly staffed. If you have any issues filling your medication or if it isn't in stock there and call the pharmacy, you may be met with unprovoked hostility regardless of how nicely and clearly you approach them.
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February 2024 by Andrew D.
We tried to buy razors here and no one had keys for them, even though many employees were there. They literally shrugged like they had no control over the situation. We instead bought cheap razors that weren't locked up, and the advertised sales price didn't apply. Horrible experience; it actually felt like us coming to the store was bothersome to these employees.
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February 2024 by Dorothy Maxwell
CVS Pharmacy on Solano Ave, Albany,CA is a great place to get prescriptions. Pharmacists Dina and Farine are excellent. They always go out of their way to help you. They are very kind and they smile which is very important. They love what they do and it shows. They are a good team. They do many things: I’ve seen them filling prescriptions, answering the phones, talking to customers and giving people vaccinations. They have a high stress job and they do it very well! Thank you to this CVS Pharmacy.Also thank you to the technicians Anna and Saba for being so kind and helpful.
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February 2024 by Christopher Lull
My wife has a life long chronic illness and we depend on several medications to manage it. The pharmacists, Farrin, Dina, and their support staff, work tirelessly to fill everyone’s prescriptions. They are kind and caring. We are very lucky to have them in Albany / North Berkeley. Please be kind to them!
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February 2024 by Sangjoon Suh
They don’t want to work , I dropped off prescription 20days ago , I got today … very rude..
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February 2024 by Christine Anders
Pharmacy is helpful and accommodating! Came here after Pharmaca closed!
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January 2024 by Melody Eewards
Excellent customer service. Manager was very helpful and friendly.
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January 2024 by Mark Hamill
Love it
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December 2023 by Bahman A.
Always a long line to pick up your medicine, horrible customer services, it is not the staff's fault, they are always short of staff. CVS probably puts NO value on customer experience. Avoid this place if you can
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December 2023 by Toni M.
I would prefer not to shop at chain drugstores, but they seem to have driven the independently owned ones out of business. This CVS location is small and feels local. I needed something and when Nina and I had lunch at Chez Mansour Wednesday we were right across the street. I stopped in Thursday as one of my errands and found what I wanted after a short search. I wasn't greeted as I was 10 years ago and escorted by a staff member as I was then, but they were busy checking out other customers. The store has both a short flight of stairs and a ramp to the rear section by the pharmacy, so it's quite accessible and I found what I needed back there. The man who checked me out was not particularly contactful, but I liked that he asked me whether I wanted a receipt because CVS receipts are excessively long and I don't like them. This is not the first time I've returned to this location since my initial review and it won't be the last.
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December 2023 by Kristin R.
This CVS pharmacy is the worst I've ever been to...ever. The people who work the counter are rude and disrespectful, and more importantly, do everything in their power to NOT help. No matter whether you need to fill your prescription, check on status, get a refill, whatever the ask, they 100% unapologetically have a reason why they are unable to do anything. If I could give 0 stars I would.
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December 2023 by Ying Mei Tcheou
I find the CVS on Solano AVenue in Albany to be welcoming.The staff are consistent in offering help in any way that they can, are friendly and attentive.This CVS ( though pharmacies have transmogrified over the decades) represents the best that it can be as "the Local pharmacy" though clearly the Pharmacy ( like all pharmacies)should be better staffed.Even though the Pharmacy staff work so hard ,they try their bestto attend well to every customer.I'm impressed.
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December 2023 by Jessica D
No one in the whole store. 70 percent of Americans are not getting a flu shot this year...I show up willing with a good insurance plan and am laughed at/turned away for not scheduling an appointment. Seriously no one else in the store! But am told they will be overwhelmed by surging customers wanting a flu shot if they give me one... heaven forbid they do their job instead of standing around gossiping...
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November 2023 by Navid Sadjadi
They don't open until 10am !!