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December 2019 by DAKINE 707808
While looking for the car I wanted I stumbled across Estrela Motors through Facebook, a family privately owned Dealership, Marlon and Vandu were willing to work with me on getting my 2009 370Z, they're good guys. I definitely would recommend them if you're looking for a solid deal on a good pre-owned vehicle. They are straight forward will give you any answers you have questions for, no questions asked. Again Thank you Marlon and Vandu for your help and patience with the purchase of my beautiful ride
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December 2019 by Martín Castañeda
Today I just get my first car ever, I’m first buyer without credit score, and Valdo Estrela helped me! I get approved instantly, he was very respectful and nice person with me and my father, and today I’m happy driving my Mazda Miata, thanks Valdo!
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December 2019 by Josue M.
Bought my first car from them, possibly my worst mistake. Car has many issues to start off with. First of all all four struts are blown and radiator was shot which was all inspected by Lexus Of Concord. Told me car has been smoged which has not been. My registration has not yet arrived after 3 months. I am just waiting for the moment to come in and get pulled over. I let them know about the the issue about the radiator and they said it was normal for the car to drip coolant. Will not buy from these guys ever again. Car was never inspected and did not go out of their way to fix the problem.
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November 2019 by Kevin D.
Nothing to say, I bought a car recently from Estrela Motors. I am foreigner and they accepted to hold the car for me a bit longer. Really nice business. Not only they will help you and answer all your questions while you're about to buy a car, but they'll also answer after the purchase if you have questions. They were not pushy as I could experienced on other location. Provide Carfax, give you time to test drive the car for a good amount of time. I definitely recommend if you find a car that you get an eye on from them. Thank you guys!
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October 2019 by Yvonne F.
Their write up is so true! Exceptional customer service! I worked with Marlon to purchase my car and he went above and beyond what any used car dealerships would do! No hassle when I wanted to have the car checked by my mechanic--Vando even delivered the car to my mechanic after I set up the appointment! The purchase was super easy and Marlon was amazing to work with! Very responsive to texts and phone calls! The cars they have on their lot are really clean and in great condition! You can tell they care about what they do and that customers are satisfied with their service! Thank you Vando and Marlon for all your help in getting me into a safe, reliable, beautiful, and reasonably priced car!
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August 2019 by Kaj Peterson
We didn't end up buying our car from Estrela because they didn't have quite the right Fit for us, but we took a car for a test drive. Marlon was friendly and helpful. He even swapped out the annoying loud muffler someone had put on the car with a normal muffler the next day. The car looked like it was in great shape. He had no opposition to us taking the car to a mechanic for an inspection. He wasn't pushy and seemed trustworthy. He and his brother were both quick to respond to texts.
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July 2019 by Baha J.M.
Great car dealership, 5 stars!!! Would return here for my next vehicle for sure, that now they are almost next door.
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May 2019 by Gracia G.
Such an awesome experience buying our new family car. The customer service was like nothing we have experienced before. Marlon drove to us on Mother's Day from Albany to Brentwood just so we could take a look at the car with no guarantee we would buy it! We did and we are in love with our new suburban. So happy to have worked with Estrella Motors!
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April 2019 by Sion k.
Was trying to buy a vehicle! This person is pissy and short in emails. And then does not reply. And that's before they get your money. I can only imagine how awful the post sale service would be, after getting your money. Probably a blessing in disguise, them flaking on emails. I will take my money and excellent credit elsewhere.
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April 2019 by alberto hern
This guy Vando is a real awsome dude did his best to make us feel comfortable and he helped us so much we bought a 98 crv and he did everything in his power to give him some trust hes a real car sales guy will be recommending him to other people when try need a car or truck thanks again Vando for the great carðŸ™ðŸ‘ //🚘\\
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January 2019 by Mike A.
Bought a truck last month and everything has turned out great. Great communication, nothing hidden, and very honest. I would definitely buy another vehicle from them.
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October 2018 by David D.
Had a great experience shopping here, the brothers were very helpful and east to work with when buying a vehicle. Even when I couldn't get the car I originally wanted, they helped me find another. They made experience simple and better than expected.
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August 2018 by Chris Plumley
Awesome team here at Estrela Motors. They are fair, knowledgeable, and know how to truly take care of their customers. My wife and I had a great experience and recommend Vando and his brother. Will probably do business here in the future.
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August 2018 by Alexandra R.
I bought a Jeep from here a few months ago and it was the worst mistake of my life. They posted the Jeep on CL and I fell in love and knew I wanted to buy it... I'm a 22 year old girl who knows nothing about cars so I came to yelp to check their credibility and reviews, they seemed legit and trustworthy based on their reviews so I drove an hour and a half to check out the Jeep. When I met them everything seemed good so I purchased the Jeep (again I know nothing about cars and I literally trusted that they were selling me a good car so I didn't check the engine or anything like that). As I'm driving back to Sacramento the car started acting up and the check engine light comes on. I also noticed some smaller things like the power outlets not working and the wheel alignment being completely off. So when I text Vando he says he'll be in sac in a few days and could pick it up then and I agree. A day or so goes by as I drive the car and it just becomes way too uncomfortable to drive so I text him and suggest that I could take it to a mechanic myself, and he says he can pick it up sooner. So he picks it up and ends up letting me know the catalytic converter was bad as well as the alignment (which I knew) and that they would fix it.. I was a little confused as I would assume all of this would have been checked before they sale it but whatever. So when it's returned to me the engine light is off again and the steering problem was gone. Great I can enjoy my car now.... unfortunately a few weeks later the car completely takes a crap and wouldn't move. I would press the accelerator and the RPM's would go up but the car wouldn't accelerate. So at this point I was annoyed but I text Vando to see if he can come take a look and his brother ends up texting me telling me all the problems it could POSSIBLY be and that they're "easy fixes"... basically telling me I'm on my own.. so a few days later on a Friday I texted again as I still couldn't get it running and I was hopeless and Marlon says his brother could come look at it in a couple days on "tuesday" when he's out in sac... Tuesday comes and Vando texts me 2 hours before his arrival and says he hurt his back and couldn't make it. That's it. At that point I knew I was on my own and I felt completely SCAMMED. My Jeep that I just bought sat undrivable for a month until I could afford to have a mechanic look at it. The mechanic got it running (it was a linkage cable that went out) and he let me know that the catalytic converter (which was supposed to be new and replaced) was after market and "rigged". He didn't even know they "replaced it". So now that the jeep was running or drivable again I start driving it. About a week or two later my idler puller fell off while I was driving and the car starts to smoke.... I take it to another mechanic and he finds that not only was the idler pulley bad but so was the water pulled and timing belts. He also let me know there was a leak in the radiator and it needed to be replaced.... I was completely shocked and upset. He told me I was ripped off, imagine that feeling... I literally put my trust in these guys but I've learned my lesson. I understand that these guys need to make a profit off their car, but I would have much rather paid more for the car and have had EVERYTHING that needed to be replaced, REPLACED instead of paying for all these unplanned mechanic fees as well as for an uber the whole few months I was car-less. My car is fixed now and not only was it the worst car buying experience I've ever had, not only can I not enjoy my new car, but I'm left feeling traumatized and scammed.
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June 2018 by Paul P.
Just purchased my 70 camaro from them and I could not be any happier. Customer service from greeting to closing was better than expected. I highly recommend the Estrela Motor brothers for all of your car shopping needs. Nothing is better than a family business