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December 2023 by Kevin Alexander
Great place to clean your car. Prices is very low. In an out.
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November 2023 by Sean Montemayor
Employee directing vehicles had black gloves on and a black jacket. He was making signals, but I couldn’t see which way he was pointing. Please switch to blue gloves so there’s contrast and we could see. Otherwise, good car wash experience. I recommend not going during commuting hours.
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October 2023 by Ross T.
I went through the car wash and their machine's air blower completely tore off a piece of my body. Mind you there were 8 people in the area where the car goes through and none of them said anything as I'm exiting while I have a piece of my car dragging on the ground. I made a claim and the company had the audacity to 1 talk over me while im trying to talk and 2 keep telling me im wrong. The customer service managers name is Zane and he was probably the most unprofessional individual I've talked to when it comes to customer service. Me being in the service industry for 16 years would have never talked to a paying customer the way I was talked to. As well as his higher up Tim H. as well had the audacity to belittle me over the phone and tell me im wrong and without any conversation or acknowledgement to what his employee had said to me and treated me went over his head. Now this company is refusing to compensate in any way shape or form after THEIR machine damaged my car. Their argument is because there was a scratch on the car is why the whole entire siding under my car came off. Not sure what kind of logic they are using to justify a scratch is cause for an entire piece of body work to shoot off after their air blowers rip a piece of body off a car. Mind you I heard the piece come off with a loud pop/snap which tells me there was a significant amount of force used to break every clip off the body work and leave it dragging. Needless to say I will not be going back and I will be getting lawyers involved to compensate for my damaged car.
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October 2023 by May K.
Great place to get a quick automatic car wash and at a great price of either $10 or $15 depending on what you want to cover! The $15 wash really got my under carriage clean. A definite repeat place!
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September 2023 by Ariana S.
I think they have a great car cleaning machine, but no vacuum is a great drawback. I would definitely come back here, but not unless my car is really dirty. The place with a vacuum has flimsy machine, but ill have to go there for quick washes due to vacuums.
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September 2023 by Alice Hou
I've been a regular visitor to Kaady Car Washes since it's the only car wash I've found in the Albany area. They offer two options: The Advanced for $10 and the Premium for $15. The Advanced wash is sufficient if you're washing your car once a month. It gets the job done quickly and efficiently.I usually visit after work on weekdays, and it's not too crowded during those hours, so I'm in and out in no time. I haven't used their automated payment machine entrance, but it appears that many people encounter issues with it.*As a tip, I would recommend going to the cashier window to avoid any potential hassles.
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September 2023 by Cailin Lichty
Wash was fine but they advertise online that they have vacuums and don't. That was the majority of the reason I went.
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September 2023 by Grace Williams
I love this car wash but they do not provide vacuums! They should provide vacuums so that customers can receive a full service. Super clean exterior but dirty interior? Makes no sense
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September 2023 by Mary O.
Great value but the new "automated" selection and payment machine is awful! From a sedan, I was unable to reach the screen to select the wash and the words on the payment card screen are too small to read. They need to lower the screen a good 8-10 inches
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September 2023 by Spencer Carlson
This is the best drive through car wash I’ve ever been too. It cost $15. I didn’t have to get out of my car. I got to relive the childish joy of staying in the car while the squeegees clean my car. And the expert machine wash lasted a good while. A great option to clean your car, especially if you have a date. It’s nice to pick up your date in a fresh, clean, car.
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August 2023 by Pan Richard
Be aware of this place and their customer service. I got my car washed here for at least 10 times and the most recent one got my car scratched. The manager said the scratches are caused by bushes and people walk by. Such a genius who come up with these reasons. I ignored all the bad reviews and finally got my turn. You can definitely wash your car here if you don’t care about your car. They have a very narrow space between each car and if the car in front of you is dirty, then you are lucky to get a tattooed paint.
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August 2023 by Janel A
Decent car wash. If you have a car with a rear windshield wiper, they will tape it down with bright green tape — but then they don’t remove the tape. So that part doesn’t get clean, and you have to stop your car to get out and remove the tape (if you remember) and clean the area that was blocked from cleaning by the tape. A little annoying, especially when they have someone just standing at the end of the car wash who could remove the tape and wipe the area down before you leave. They always leave the tape on.
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August 2023 by Paikan Schouten (Pike)
I’m usually more of a manual spray car wash kinda guy but this drive-thru car wash is hands down the best I have seen in the Bay Area. Also fun ride for kids. $10 value is great and got the car real clean. Only baked on bugs may need to be done by a manual car wash. But for a quick good clean up this great and plan to visit more often as a busy dad.
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August 2023 by Heike Woodward
Wish they would add a bonus card , buy 10 washes get one free, it would be a nice thing to do for your customers. They also took the Vaccums away, why, i don' t know, i guess fewer services, for more money, not cool.
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July 2023 by Ben H.
Two issues that are reasons for the low review. 1. Using an automated system2. A vacuum to clean the inside of my carNew system for payment is a reason to stop coming after 20 years. Adding a self pay system has made it less efficient and very upsetting when the line system lets people in front of you. This is insulting for the staff and leaves them to deal with upset customers. I have seen many verbal alterations because of this system. Today, I was the only person in line. Because the gate was delayed in my line, a person that came after me in the auto line was let in line before me. I have seen it work the other way as well. The system is frustrating and I hope they remove it. It was better when you could also clean the inside of you car. For a car wash, it's only half done when I drove away. I should have left a 5 star review years ago for the hundreds of good car washes on more than 5 cars. The staff is overworked and totally good to everyone. They are friendly and helpful. The changes over the last couple of years have made it a pain to go. I would give 3 stars back to go to a human purchase system and remove the auto lane. Another star if they bring back a vacuum area.