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February 2024 by J Duran
Went to 3 different locksmiths and this was the only place where they had the correct blank key to make a copy.
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February 2024 by Earl Takemura
Excellent troubleshooting. Older gentleman came up with solution for my recent problem with auto security remote unit. Have been using them for years.
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February 2024 by Annette V
Reasonable prices for keys. Quick and friendly service. I've gotten regular keys made here and purchased replacement car key fobs. I've also gotten my own key fobs programmed here. Highly recommend for all types of keys. They sell safes, door handles/knobs, and many kinds of locks.
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September 2023 by Lance Wang
I came to the VIP plaza in Korea town, Los Angeles and when I entered through the parking lot, I accidentally entered a one way. Instead of just directing me the right way, the security guy working just said “HEY! GET OUT!” He was just yelling at me for going the wrong way, when I didn’t even see the sign and it was just a simple accident. He belittled me and didn’t treat me like a basic human being. He didn’t even give me a chance to apologize, he just immediately resorts to yelling and all he had to do was just tell me I was going to the wrong way, in a calm manner. I have never experienced anything like this in the many years I’ve come here, all over going the wrong way (in a parking lot that isn’t that busy). Please work on training your employees with having a kind manner and how to talk to people who are coming to this plaza. From what I hear, this is not the first time people have had altercations with this security company at this plaza. They are so rude and talk to you like you’re dirt on the ground. If I could give 0 stars, I would. Giving the one star is so wasteful to me.
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July 2023 by John Perez
Home Depot could not make a copy of my key, so they reccomended B B lock. quick fast service had the key blank in stock and the copied keys worked well.
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June 2023 by Mason Wang
Awesome service, friendly people
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February 2023 by Annie Wong
This is the most unfair company I have ever met in terms of charges. I asked them how to charge for opening a coded door lock and they said 80 bucks, then I agreed. But when they arrived they said they couldn't open it, they asked me if there was another entrance, and I suddenly found that my garden door was left open. Eventually we went in through the garden. Then these people didn't do anything and ended up charging me $60. I thought it was unfair and said I was willing to hack 40 as their payment even though they had done nothing. But they disagreed. No matter what, will not do business with this company again.
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January 2023 by Vennie Marlowe
The guy was absolutely lovely and got us in, in under 15 minutes but the quote we received was incorrect as the operator said it would be a max of $100 but it was more than double that. Again locksmith was lovely and punctual but not good if you want a good quote.
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January 2023 by tpelaez
Very helpful. Special ordered remote for my car that would have cost alot at the dealer.
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January 2023 by Meng Chea
Very friendly great services and worthy trust!
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December 2022 by James Ma
So expensive than other. He asked me $3500 gate operator. Other company install even better machine for us just $2500.
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November 2022 by Lauren S.
I came in to replace my Honda car key but the young gentleman said it was working fine and the battery needed to be adjusted with the prongs. He was so kind to do that for me for free. He saved me money since I didn't need to purchase another one. So, I ended buying some cute Disney keys and a wrist key holder. Amazing service and I will definitely be coming back for all keys, locks, and safe needs. Thank you, B & B Lock and Security!
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October 2022 by Clara Mortensen
Not good quality.My fast visit and expensive price. This is not helpfull for people.
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September 2022 by Ada Z.
We had our mailboxes pried into and damaged and came here looking for a more secure mailbox. They made some recommendations for us, but didn't have what we needed in stock. The service was nice and helpful, and we appreciated the help. Small store on a big street. We found a parking spot right infront easily.
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August 2022 by cesar garduno
Very helpful they know their business.
