Costco Vision Center provides a positive and personalized customer experience, according to the reviews. The staff, including Ryan, Eileen, Eric, and Liz, are described as exceptional in customer service, going the extra mile to assist customers. The doctors are praised for their accuracy and care, ensuring the prescription is correct. Customers appreciate the friendly and patient staff, who take the time to help them find the right frames and get the best price. The wait time can be long, but it's attributed to the staff's dedication to each customer. Overall, Costco Vision Center is praised for its excellent service, knowledgeable staff, and commitment to customer satisfaction.
First time using the optometry center. The exam was fine, but ordering glasses has been pretty frustrating. The lens on my glasses were chipped when I went to pick them up. Still waiting on a replacement but it’s been almost two weeks, and the line keeps dropping when I call.
June 2025
Super slow, obnoxious entitled customers are given priority. PR lady lied and took my place, and the “workers” said nothing nor did they apologize or care. Not worth the trouble to come here
May 2025
My Dr. was very good, made sure my prescription was accurate. Not all care as much as she did! New glasses where ready in less than a week.
