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November 2023 by C D.
do not recommend this cvs... drive a little bit more and go to another cvs or target near by. customer service is bad. rude manager and sales associate service here is bad. i hope upper management see's this .
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October 2023 by Teresa C.
I don't recommend ever going to this location. I'm a first time college student attending school close by, wasn't feeling well and after speaking with my mom I decided to go purchase some medication. I took an Uber and FaceTimed my mom so she could help me and tell me what medication I should buy. I must have been talking to my mom for maybe 10 minutes, also I had my AirPod in my ear so no one could hear my mom. I hung up with my mom and went to get a basket, when I was approached be a hispanic male employee. He asked me to leave the store. I asked why and he said he had gotten complaints about me. I asked what complaints because I did nothing wrong (I wasn't feeling well and all I wanted to do was get medication and go back to my dorm). He didn't want to inform me of the complaints. I asked if I could purchase my items and he said "NO". I was not going to argue so I left and called my mom to inform her of what had just happened. I ended up taking another Uber to Target. I purchased my medication and a few other items at Target and took another Uber back to my dorm. My mom called corporate just to have corporate call this location and have the store manager give her a call to assure her no one at that CVS would ever ask someone to leave. The manager kept on assuring her I must have gone to a different location but my mom had my location and knows exactly where I am all the time, and I have my Uber history. Bottom line, I felt discriminated because: 1- I am a Hispanic female and 2- my sexual orientation is very noticeable.I would not recommend this location to anyone. Avoid any discrimination and go to Target!!!!
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September 2023 by Brian F.
If I could give 0 stars I would. I double-checked with my doctor who confirmed sending the prescription to this location but they just denied having it and were unable to give me the very desperately needed medication. Try another location if you are trying to get prescription medication.
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June 2023 by Tony T.
This review only pertains to the pharmacy and not the retail aspect.From my experience with other CVS pharmacy, this is the worst. This CVS operates differently and has a "lunch break" closing period, where all the staff leaves for lunch. There is no one to talk to and the gates are shut down. Other CVS has overlapping lunches where employees take breaks, which is more efficient. The employees do not provide any positive customer service and will speak to you in a grumpy manner.Oddly enough, they all wear masks, but do not wear any protective Eyewear, which defeats the purpose of utilizing PPE as viruses can be airborne. It is very difficult to understand what they are saying through the mask as it is muffled and there is a plastic protective barrier between you and the employee. If you use the app or receive notifications, be aware your prescription may not be filled and you have to wait a minimum of 15 minutes. Overall this CVS pharmacy lacks in positive customer service and is severely poorly managed. The only plus is that the employees speak different languages, but comes exceptionally short performing as a real pharmacy.
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April 2023 by Tim T.
A Latino man ( don't know his name) is rude and racist. He made a comment about the customer's name and how they can't speak English properly. I reported to a manager ( Asian lady) she just ignored me.
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January 2023 by Eileen M.
I had a headache this evening and I came to this CVS to buy Tylenol and Advil. So I went to the pain relief aisle and all the brand name pills were locked up on the shelf. My concern with this situation is that no one ever comes when you push the button for customer service in aisle- "blah blah". So I patiently waited and no one came. I grabbed the CVS brand and went to fall in line. That's when I noticed the long line. There were some customers that had questions and interrupted the cashiers. Simply put, there were not enough employees.
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August 2022 by Grace Y.
Going to a drugstore I always expected to pay full price until CVS came along with their $5 / mo membership. With that membership they refill your account with $10 to spend on anything. Plus every month there are a ton of coupons to get your everyday commodities (cvs brand and non cvs brands like diapers, mouthwash, snacks) that can make your total bill knocked down by 20% or more easily.
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July 2022 by Gigi L.
Staffs are very friendly and helpful They greet every single customer and very knowledgeable on their products
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April 2022 by chi l.
Today I was at this location picking up photo magnet. The picture was cropped a bit off. The courtesy clerk Thomas was very helpful and friendly and offered to redo that 1 picture on the spot. I was very pleased abd thanked him for his customer service.Often days people may not go the extra mile. Thanks again Thomas!
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March 2020 by J A.
Can't believe this CVS is price gouging during these hard times. Will never shop at this location again. Hope the city comes down hard on CVS.
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December 2019 by CC H.
This rating is for Alma M. She works very quick and processed my transaction at the counter with courtesy and smiles. I do not leave a lot of feedback, but I felt the need to do so just for her! On a side note, the store is clean & organized, which is why I always prefer to come back here.
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November 2019 by Taira H.
I didn't shop here but I did walk in and lose my wallet in the short amount of time I was in there! I will say though..... I called about 6 hours later and Thomas answered the phone with the best attitude and found my wallet and saved it for me. Shout out to Thomas! You're attitude is the best!! That's management material.
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November 2019 by Ashley G.
You guys should ask the customer if they want certain coupons on their card to be used instead of automatically applying it. Judy applied a 10 dollar coupon without asking also didn't ask me if things needed to be updated on my card. I was saving the coupon for another day which now I have to wait another month for that $10 to come back to my card. I don't care how busy you guys are.. ASK BEFORE YOU APPLY. It's common sense. She should know better as a manager or supervisor.
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October 2019 by Tiffany A.
Very large CVS with a lot in stock. This is my favorite CVS location in this neighborhood.
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March 2019 by Zara Zhang
beautiful place wonderful membery tasty food!
