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August 2023 by 楚澜峰
Sherrill Zhang and Team have been great help.
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July 2023 by xiu' yuan sun
Thanks for all the agent to helpEspecially Suzy
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July 2023 by 李笑笑
Suzy is the best agent!Thank you so much
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June 2023 by Karen D.
I requested banking assistance at three different branches And have been a customer with EAST West for over thirty years. This is mainly a shout out for Linus Ung who assisted us with a smile and is so helpful. Linus takes his job very seriously and is an asset to the company. I fear writing this yelp for worry he will leave then branch, but he deserves to move up.
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June 2023 by Yohannes Waworundeng
Everybody in this branch is super friendly, nice, and professional. Highly appreciative of their services. Keep it up??
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April 2023 by Manager GreenTree Alhambra
(Translated by Google) Friendly attitude, rigorous work style, humanized management and service moved me(Original)態度親善，工作作風嚴謹，人性化的管理與服務讓我受到感動
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April 2023 by Shan Ku
excellent service!
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April 2023 by Cindy K.
I have struggled for two weeks trying to edit and learn my online payment. Repeatedly being turned off by Customer service and with no results. Finally, calling E/W located at 1881 West Main in Alhambra for help. Joann Luu, a calm, and helpful assistant manager indeed. She took her time finding a way to help to resolve my problem. She set up and scheduled an appointment with Ms Cecilia Chong on April 12 morning for me. Cecilia was well mannered, patient, accommodating, understanding, dutiful, and pleasant. So friendly, always with a smile on her face. Both Joann and Cecilia have great customer service, East West should hire more employees like them. A special "Thanks" to both of them... With GOD's Blessing to you all!
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May 2022 by Bobby E.
The worst bank I have walk in to I went to this branch to deposit for wifey and the teller ask for my social, driver license, where I work and where I live come on wtf I deposit money I am not asking for money B**ch all you lazy a** should cheer your customers not to give hard time to your customer. Smh america bank is the best . Just don't know why how they run they business here in USA with the service and attitude they gave to they customer. Close it down america don't need a crooks bank like this . Never ever will walk in any of your branch so waste of time .
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August 2021 by Alinda Tian
Good bank
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February 2021 by Tony Lemus
This place really needs to improve in customer service! My wife visits this branch twice a month to cash her work check and every time they give her a hard time about cashing it! To the extent of asking for a second Identification! Then having to call in for verification. To the point of them making her feel racially profiled. Really hope that they can improve in there ways of treating people in general. Just cause I have to give a star in order to post but I take that back! So no stars for this local branch
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July 2020 by 雪冷
(Translated by Google) Very poor service attitude(Original)服务态度极差
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June 2020 by Box All Parcel Center
excellent , nice ladies work here.
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October 2019 by N Reyes
Needs better customer service
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March 2019 by Jennifer G.
I recommend this branch, Great customer service. Linus was super helpful. Went to the branch in Lincoln Heights and South Pasadena and they weren't as helpful as the branch here. Approachable and friendly exactly what I look for in a bank.
