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October 2023 by Justin Shahbaz
Came in to look at the Hybrid CR-V's in stock and loved the experience. Every staff member was helpful and attentive. Shout out Irma and Tito for all their help getting everything arranged. We were able to get great financing and walked off the lot in under an hour. Absolutely love this place. Thank you!
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October 2023 by Jojo E.
Neil was great to deal with. He i get nervous going to places for the first time alone and he was very calm and straightforward about what I needed to get done. service took about 2 hours which was longer than I expected but I had work to get done anyways so no problems. Thank you Neil!!
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October 2023 by M R
We had an excellent experience at this dealership. We worked with PK who was very transparent and let us take as much time as we wanted with the car. There was no hassle on the price and everything that was advertised online matched what we saw in person. We were in and out of there in about 3 hours with our car and new paperwork signed. PK has followed up with us after our purchase. We are completely satisfied and would highly recommend this dealership.
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October 2023 by Danah G
Had a really great experience here! This review is specifically for your Service Advisor Elmo O. who did an outstanding job. He made sure to go above and beyond to help us and has been incredibly helpful to help us resolve our concern immediately and did so in such a positive matter.For context, we went to a different Honda location and the difference was night and day. The other Honda location was not helpful at all and didn't even bother to tell us about our options.From the start, I could tell that we were in good hands and Elmo was up front and honest from the start which is very important when leaving your car to mechanics, you want trustworthy people working on your car and you guys have that with the mechanics and service providers in Goudy Honda.Excellent customer service makes your customers feel valued and heard which is exactly what your Service Provider Elmo did for us which definitely left a positive impression of Goudy Honda. You've earned our business and from now on, we will be servicing our car at your location or for any future trade ins or leases for that matter.We have nothing but positive things to say about your company thanks to Elmo and will definitely recommend you guys to all of my friends and family.With that said, I hope this gives Elmo O. the recognition he deserves since he is a true asset to your organization. Give that man a raise!Thank you Elmo and Goudy Honda for making our car services a breeze! :)
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October 2023 by Johnnys hobbies
Waited all day for them to check my car and then to have them tell me i need a part which will arrive the next day at 6:30 am. Service department said my part would definitely come by 6:30 am the next day so i can repair before my works starts. The part didnt come so i had to take another day off. Made me wake up that early for nothing as well. Probably never going back also due to their ridiculous labor cost. Better going to non dealer mechanic to fix your problems and save a lot of money for a better service
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October 2023 by Rhiannon A.
Just picked up my car from Goudy to have the AC serviced. I must say I am so impressed by the excellent customer service I received from beginning to end. Ivan was so courteous and honest about what my car needed repaired. The young ladies at the cashier's desk were great as well! Seamless experience and everything was repaired on my vehicle. Grateful for experiences such as this. Thank you Goudy!
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September 2023 by Donna G.
Had a really great experience here! This review is specifically for your Service Advisor Elmo O. who did an outstanding job. He made sure to go above and beyond to help us and has been incredibly helpful to help us resolve our concern immediately and did so in such a positive matter.For context, we went to a different Honda location and the difference was night and day. The other Honda location was not helpful at all and didn't even bother to tell us about our options. From the start, I could tell that we were in good hands and Elmo was up front and honest from the start which is very important when leaving your car to mechanics, you want trustworthy people working on your car and you guys have that with the mechanics and service providers in Goudy Honda. Excellent customer service makes your customers feel valued and heard which is exactly what your Service Provider Elmo did for us which definitely left a positive impression of Goudy Honda. You've earned our business and from now on, we will be servicing our car at your location or for any future trade ins or leases for that matter. We have nothing but positive things to say about your company thanks to Elmo and will definitely recommend you guys to all of my friends and family.With that said, I hope this gives Elmo O. the recognition he deserves since he is a true asset to your organization. Thank you Elmo and Goudy Honda for making our car services a breeze! :)
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September 2023 by Mercedes R.
My review is for the service department. My splash shield fell off while driving and was destroyed. I took it in early before work and was assisted by Ivan. He was so helpful in explaining what needed to be done and getting me a quote fast. The job was a bit expensive in my opinion, but it was something I needed taken care of fast- so I agreed to have it done. He also let me know about my air conditioner warranty and told me to let them know if I had any issues in the future. I let him know that I was indeed already having problems! So he said they would take care of that as well. He had the receptionist get me a Lyft to get to work and by the time I was leaving work he called and let me know my car was ready! No inconvenience at all and my car and ac are like new! Thanks to Ivan and everyone else in the service department!
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September 2023 by Josephine Cabisag
I had a great experience with the sale agent Jennifer Rico she has a pleasant personality and cater what her customer needs & also Tito Puente able to help about the pricing. Been in Goudy customer since I got my car 2011 & never been to other dealer company..I am a loyal customer.. Goudy /Honda forever?
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August 2023 by chris marshall
It was a wonderful car-buying experience at Goudy Honda. Kate, our salesperson is extremely knowledgeable, friendly and quickly responded to all needs. Overall professional, super caring people at Goudy! Thank you
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August 2023 by John D.
Like other consumers have stated this Dealership and the Service Department are a SCAM. They always have excuses and always mysteriously and coincidently find something that doesn't need fixing to fix. Always make it a hassle for Extended warranty work. Also read invoices carefully because they will tell u parts changed are OEM when there actually aftermarket parts.For anyone having issues call and report your issue with the Bureau Of Automotive Repair @ (800) 952-5210. Also report them to the Better Business Bureau. My advice is to document everything before bringing your vehicle to this Stealership for any type of Service.
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August 2023 by Erica Arthurian
Goudy Honda is a wonderful dealership! They helped my husband and I find the perfect Honda with the best price. ?? After visiting numerous Honda dealership, I can definitely say Goudy Honda will meet your needs and provide you with the best service. Highly recommend 10/10. ??
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July 2023 by Ashley Salata
We just can’t say enough great things about Goudy Honda. After looking at other options for our family vehicle, we realized that with the great customer service and professionalism we were sold. We couldn’t be happier with our purchase.
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July 2023 by Joon K
I bought 5 cards from here since 2000. They are a family owned business, unlike most big car dealers in SoCal. They workers are not only accommodating but down to earth people. They give really good financing as well. We'll go back to get my daughter's car next year.
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July 2023 by Nils Galeano
Phenomenal dealership! A great experience. Couldn’t have had it any other way. Our sales & lease consultant, Irma Ramirez, took care of my family and me. Best customer service and a true professional. The entire Goudy Honda team was always willing to assist in anyway possible, making the purchase of our new vehicle swift and easy.