PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, and small animals. Customers appreciate the good selection of products and grooming services, often visiting the store for dog food, grooming, and pet supplies. Many find the convenience of shopping online and picking up in-store within two hours particularly beneficial. However, some reviews mention long wait times at checkout, especially when there is only one cashier available, which can lead to frustration. While the staff is generally friendly and helpful, there are concerns about the management's professionalism, as some customers feel that the store manager could be more supportive of the team during busy times. Overall, PetSmart creates a welcoming environment where customers can bring their pets, and many express satisfaction with their shopping experiences, finding the products they need for their beloved animals.
This place is not how it use to be. Everytime now when I make an order it gets canceled. When I call to ask why they say they don't know that maybe they ran out of that brand. Than don't charge my debit and just put out of stock when I'm ordering online if you don't have it
March 2026
Friendly staff and my go to pet store! Always clean and well stocked!
March 2026
Rubie had my dog looking so cute and crisp. She was photo ready to be my little model. I will be going back soon so Rubie can give her another cut 10/10. Good vibes from her. I had went a few weeks ago. Clean cut and very good service. Thank you Rubie!!!
