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“I had the pleasure of working with Michelle for my passport application, and I couldn’t be more grateful for her help. From start to finish, she was incredibly knowledgeable, patient, and efficient. She guided me through every step of the process, answered all my questions clearly, and made what could have been a stressful experience feel completely manageable. Thanks to Michelle, my application was completed accurately and submitted on time. Her professionalism and kindness truly stood out. Highly recommend her if you need assistance—she’s fantastic!”
“I am mind blown at the kindness I received today at this Post office. Thank you so much lady for helping me reduce the size of my package to save a few dollars. I’m trying to save for a road trip with my family and have been unfortunate to all of the sudden need car repairs as well as a dental procedure due within weeks of my trip I’ve been trying to save for that I will now have little to bring on the trip since these pressing circumstances are very costly. Every little bit of money helps. Thank you thank you ?”
“Great customer service there's a guy that worked here on August 8th 2025 2:PM he served me, when it was my turn in line he gave me GREAT CUSTOMER service, he deserves a promotion, & I also noticed while I was waiting in line he was actually teaching other customers a out how the shipping thing works since they seemed alil confused about media mail. But besides him being a Great Worker, every time I come here to ship my packages all the employee that work here are soo respectful caring and Amazing, i uselally like testing out other USPS around the area but cause of his Thier experience I'm stating loyal to this USPS even if I have to travel further just to get here. I Really Love every single 1 of the employees every time I come here, they also gave us knowledge on shipping details highly intelligent And recommended... ❤️❤️❤️❤️? PROMOTE THAT AMAZING MAN ??”
10AM - 6PM
2088 S Atlantic Blvd, Monterey Park
Post Offices
“Highly recommend it here! One stop shop and very convenient for livescan, notarizing documents, and mailing stuff out. The owner is really sweet and she helped me so so so much with a very time sensitive issue that I had and was very pleasant to work with. Thank you for your help to the owner and I highly recommend this place to anyone!”
“Took a while to get through the automated phone system but I was able to connect with someone pretty soon after. Not only did they answer my questions, but I did submit an investigation and have been thoroughly followed up with through the whole process!”
“Tracy is the kindest postal office worker I’ve ever met! She is so sweet & makes going to the post office, which is usually a drag, a surprisingly pleasant experience. She should be recognized for this!!”
“I was dreading going to the post office as I had to take care of some unpleasant matters, but Emidio made the process smooth and was very polite. Not to mention how beautiful the building is.”
“I like this Post Office because they have a stamp machine, which is easy & convenient. The lobby is well kept and always stocked with postal supplies. The P.O. Boxes are easy to access and the staff have always been friendly and helpful. There is a small parking lot on the side (off the alley) and 20-minute parking out front.”
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“I needed to overnight some paperwork and ended up at this location. I'm so glad that I did! Parking was super easy, the gentleman at the window was super helpful and warm and friendly. We just don't get a lot of that these days and it was appreciated. This would definitely be my go-to location if I weren't about to bail out of the state.”
9AM - 12PM 12:30 - 5PM
7800 State St, Huntington Park
Post Offices
“I ship items almost every day, and I can say the employees at this location are wonderful, not just to me, I see them everyday helping other customers whit patience and good vibes.”
“The standard experience of a USPS Post Office visit ranges from tolerable to downright awful (my worst experiences being in NYC), but I have never had a better experience than the Lincoln location. There’s something about the culture of this office that the staff are courteous, friendly, efficient, knowledgeable, truly give a damn and go out of their way to help. There was an older gentleman (who retired in December) who was wonderful and his replacement is just as good. If only all USPS offices were this good. Thank you guys, you give us hope!”
“Postal Services in Sierra Madre, Los Angeles, California...We had just finished breakfast nearby when I asked my friend, Hannah, if there was a post office nearby. She pointed and said that there was one right around the corner! Yay!Sierra Madre's post office is cozy, calm, and mellow. I felt like I was in a safe, small, quaint country town. I parked in the back of the building and walked in the building from the side door.Other people parked in the front, on the street, and walked in the front door.It wasn't crowded, so, I walked right up to the letter slot, tossed my postcard in, and left.Easy as pie!”
“I received fast and efficient service at this post office. One of the clerks kindly assisted me in locating my missing mail, which I greatly appreciated. Although I don’t often leave reviews, I felt compelled to share my positive experience. The clerk at Window 3—a lovely young woman with brown skin and striking green eyes—was exceptionally sweet and helpful. Additionally, the convenient location of this post office near my home makes it incredibly accessible. So far, so good!”
“junior was super helpful and kind! took care of all the customers quickly. a good post office experience and they have a big drop box for pre-labeled packages. super easy!”
“I am a huge advocate for the USPS, especially now since younger people don't understand the difference between the USPS and UPS. The people who work here are nice and know me as a regular. And they usually have the newest books of stamps on offer so I always get mine there.”
“went there two times at 12:45ish. the first time was no problem, the second time the employee was on an hour long lunch break so I had to go to another post office. not sure if this happens frequently but you may need to call to see if anyone is there during lunch time.”
“Everyone here has been friendly and superbly helpful(and I have worked with everyone that's been here over the past decade).
Many of the bad reviews are for general frustrations with post office speed and delivery in general.
Solutions?
1. Remove people with conflicts of interest (ie DeJoy and Wos who may claim up to a total $75,815,000 in assets from U.S. Postal Service competitors, according to government records) from positions of power and/or force them do divest from companies that benefit from USPS's shortcomings.
2. Invest in your infrastructure and workers. Make sure there are enough mail carriers; ensure they are paid fair wages that raise with inflation; and prevent deteriorating labor standards which will inevitably get in the way of effective and efficient mail delivery. (The former removes many disincentives for this.)”
“Tina and Rosie are awesome! When I arrived there was a very ling line but they are doing a great job helping customers through their tight space and are doing so with such great energy! Thank you for making this a pleasant experience!”
“My mom had put a stamp which was worth twice the rate of a regular stamp and was sad when he made me pay for another stamp..I thought is was a regular stamp but it wasn't so I didn't notice and he should have! I paid him more money to send my mom's mail and he should have looked at the stamps value and not charged me. He also asked me to return a letter that was put in my mailbox addressed to a different address completely and a different name to my Post Office..I told him the mail man had delivered twice to my house! I said send it to the correct house I don't want to drive to another PO. He finally agreed to take it. Why should it be my problem. I had put it in the outgoing mail after getting it in my mailbox with the flag up and my stupid mailman just didn't even look at it and put on my mailbox again!!! Didn't even look to see the address was a different street, number, and name!!! So why ask me to any more than leave it at ANY post office? So d**** Not my problem. It was someone else's gas company bill. Sheesh!!!”
“I've never had a bad experience at this office. The staff is super friendly! I work weekdays so I've only ever been in on the weekends. The line is always pretty long, but they get through it at a pretty quick pace!”
“Parking is AWFUL! However, the customer service team is always helpful and friendly which I have never experienced in any other post office. Like the one in Verdugo Road where the attendants are incredibly rude.”
“all other USPS close an hour earlier on Saturdays. I drove to this location for a last day return. The workers were nice despite being tired during their last hour of their shift.”
“Such a kind, patient, helpful postal woman helped us today. Despite the long line, she took her time to address each customer’s questions and individual shipping needs. Thank you!”
10AM - 5:30PM
607 Foothill Blvd, La Cañada Flintridge
Post Offices
“Best post office ever. There wasn't another soul in the place. When I went to the counter, I had to call to the back to find anyone who worked there, but he was very nice and helpful.”
“Fastest, kindest service I’ve ever encountered in a USPS store. ?? in and out in 20 seconds
My local post office is bad attitude HQ, so it was wonderful to be asked “how are you? :)” for once”
“Me gusta esta pequeño pero ,muy amables muy eficientes las chicas, yo boy en la tarde cuando salgo de mi trabajo nunca hay gente muy rápido el servicio y con buena atención sobretodo uno de los pocos correos que tienen muy buena manera de tratar a los clientes por que la mayoría de correos tienen un personal muy pésimo hablado de carácter.”
“Offers bulk drop off in the back if you have prepaid labels. Larger location and can save time if you buy postage ahead of time. Parking lot is pretty small and cramped so highly recommend parking on the street”
“The ladies here are the absolute sweetest, I come to this post office because the one in my city has super rude ladies that just give straight attitude no matter what. However, these women are always so warm and welcoming whenever I go and I would 1000% rather wait in line for them to help me than go to any other post office near me! Thank you ladies <33!”
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“Our local U.S. Post Office... convenient and well-stocked.
Our favorite clerk retired after decades of service and we are glad to see his legacy of customer service continue with the current staff. Thank you USPS.”