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October 2023 by Sydney L.
I was extremely pleased with the work of Seidner's Collision Center for repairs on my front bumper. My parked car was hit by another car and I went through insurance for the repairs. They made this experience stress free. I was worried the color was not going to match, but my car looks amazing. Shout out to Enrique for his patience and customer service. Would recommend Seidner's Collision Center for any Honda repairs.
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October 2023 by Michelle P.
Great job fixing my car. Easy to get appointment. Only con was it took awhile to get my car fixed. Plus, they messed up on my case and I had to bring it back in.
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October 2023 by Aimee G.
Someone hit me on my bumper 2 weeks ago and so I filed a claim with Mercury and was given choices where to bring it. Upon checking out reviews. I decided to give SEIDNERS a chance . I was seen Oct 5 by Jeovani and true to the reviews, he is really a great asset to the company. He gave me a quote the same day and was able to commit to the repairs. Since I have a $500 deductible , they asked for $200 downpayment and balance was due when I picked up the car today. Last week I received a call that the part came and then today they installed it. It was fast and they did a good job. Overall , everyone from receptionist to coworkers, everyone was professional and nice. The location is near my house, they have parking . I was able to do repairs done in less than 2 weeks. I hope to get reimbursed by Mercury for the deductible since it's not my fault. I highly recommend this collision center-They are fast , reliable, and honest . Thank you Jeovani for making this experience less traumatic after an accident.
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October 2023 by Jameson W.
Rocky and his team are AMAZING! There can be a wait to get your car in, but it's worth it. They really take care of you and reassure you that the job will be done right. Definitely went above and beyond. Darren and Lydia were also amazing during the process. I've had to come in twice and both times they finished my car earlier than expected and put it back just like new.
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September 2023 by Althea R.
First of all, I never write reviews. But I had to write this one. Seidner's Collision Center (SCC) was one of five collision centers recommended by my Insurance Company. I landed with SCC for a couple of reasons, 1 - certification in Mazda repair, 2 - and probably more importantly, outstanding customer care. Jeovani provided outstanding service - before my car arrived at the Center, during the assessment of my car's damage, and even after the close of the case (i.e., my car was deemed a total loss). I have rarely experienced such excellent all-around professionalism and integrity from a busy company! Seidner's Review ratings are for real!Here are some specifics of my summary:1) While the time-frame for receiving my car at the Center was 9 days out, Jeovani sought an exception from his Manager to get my car in the same day - to avoid multiple towing transfers;2) I showed up at the Center without an appointment, and Jeovani made time to see me and explain the entire process;3) Jeovani kept me informed during the entire assessment process - even after my car would ultimately not be repaired after all.Hopefully I will never have a collision again and need repair, but if I ever do - there will be no second guessing where I take my car!
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September 2023 by William Weibel
Brought our Altima in for repair of front quarter panel. All I had to do was give them the claim number and they handled everything else. They finished the work ahead of time and for the amount intially quoted. The car came back looking beautiful.Service: Body & Trim
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August 2023 by Michael Kuik
I went to your website and scheduled an appointment for an estimate for a Tesla model Y and received multiple confirmations for the vehicle and then when I showed up for my appointment I was told you don't work on Tesla's. It seems that your website should be updated to reflect this so I don't waste my time coming over to your location.
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August 2023 by Charlene G.
I was referred here by my insurance California Casualty, I had a scratch on my back passenger door and they initially said it would take a month and half to repair which was unacceptable so they ended up having it ready in 25days. After I received my car back it has extensive damaged inside which makes no sense and completely irresponsible.
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August 2023 by Christina Hua
Rocky V. and his team did a superb job on my Mazda, it looked brand new again. My family and I have been going to Seidner's El Monte and Alhambra for years and have never been disappointed. We followed wherever Rocky goes, his organization and customer service skills are excellent. I never have to worry when I hand over my car to him. Everything was explain very clearly and always texts or email to follow. Enrique M. helped me this time with the estimate and updates. He did a very thorough job with my car. He did an awesome job, I am very pleased with his work.Greetings upon entering facility was very friendly and courteous. I feel very welcomed and at ease. On observations while I was there, every customers was greeted with respect and friendliness. Definitely recommend this facility to friends and family. Keep up the good work ? ?Service: Body & Trim
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August 2023 by Giovanni Rodriguez
This place is the real deal, don't waste your time in shopping around. After making my appointment, I was welcomed and greeted warmly. They took my insurance (Mercury) and I was able to transfer my estimate from another location. Jeovani assessed my vehicle and kept me informed during the entire process. Seidner's has a text message system that keeps you up to date with the repairs. Jeovani and the team had my vehicle ready days ahead of schedule and my car looked better than ever. Seidner's also doesn't require you to pay your deductible until you pick up your vehicle, unlike other places which require you to pay your deductible before even ordering the parts. This place is super professional and keeps you informed on everything.Services: Tires
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July 2023 by SELENE SCOTT
Staff at Seidner's was very attentive and they kept me up to date on my car status. The work they did was excellent and they even dropped it off at my home.Service: Painting
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July 2023 by Thapakorn Bouphan
At first, they said that it might take for months to wait for that part. But after I’d dropped off my vehicle for just a few hours, I had a phone call from them that I was lucky to get the parts from Wondries Toyota at Alhambra on that same day and it would be repaired and finished ready to pick up by 5PM on the same day. All staffs here are very knowledgeable, friendly. They gave all information I needed. I’m very appreciated everyone here and highly recommended anyone who would like to decide where should you bring your vehicle in to finish your repairs done. It has to be here, Seidner’s Collision Centers at Alhambra location.
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June 2023 by Mario M.
My car was here since April was told it was going to take til July 12th but luckily I am here today getting it! The car looks amazing and I'm very happy how ROCKY VU took care of me and was very attentive. A real general manager took care of me
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June 2023 by Mary Jurado
Friendly and efficient staff. I was informed about my car’s progress the entire time. My car was finished before the estimated time as well. Will definitely recommend!
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May 2023 by Kara Lane
Took my car in for a repair after being backed into by another driver/accident.Rocky (owner/manager) was great as was everyone I dealt with there both on the phone and in person.Was really impressed with how I was kept updated through the insurance process and repairs timing. And my car was ready and good to go 4 days ahead of schedule. They had cleaned my car inside and out before I picked it up.While I wish I WASN’T in an accident, I’m very happy I took my car to seidner’s - the color matching on bumpers looks great and very happy with the repairs.Services: Tires
