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November 2021 by Jing L.
This is our second time working with Ivy Zhang, a highly recommended loan agent. We are extremely impressed by her professionalism and dedication. Ivy knows what she is going and guides us on each and every steps for a successful loan application. She is always responsive and answers ours questions very quickly, including weekends and nights. Her diligence and thoroughness are the keys for a smooth close. Lowest rate plus superior servicer really stands out. We would not hesitate to recommend Ivy to anyone who needs loan service.
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August 2021 by Michael C.
Ivy Zhang was recommended by my agent and I could not have made a better choice. From start to finish, Ivy was on top of it all. In this hot market, we had no choice but to put in an offer for a 30 day escrow. Ivy was the team leader in pushing all of us to be on schedule. She is super responsive and answers right away, even if she's on vacation she'd still be working and putting her customers first. I had a jumbo loan and I still got the best rate on the market. We closed earlier than expected and the process was swift. So glad we had chosen to work with Ivy Zhang. I will continue to work with her in the future on the next house/refinance.
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March 2021 by Mabel T.
Jenny Li worked with us 3 times now and deserves recognition. My father found this company through the Chinese newspapers. We had compared offers from multiple places but Jenny and her company were very competitive with matching and can confirm that everything in the end was as promised.Jenny was patient and worked to ensure we got the best rate possible even though we had some delays due to issues on my end. She is not pushy at all but she is very responsive via phone and text!At the end of last year, she notified us it was a good time to refinance and I am so so glad she did. Although we were on the fence about it at first, after 2 months we decided to put some more thought into it and shopped around. We called her back and she was still able to give us the best rate on the market.I already recommended Jenny to my friends and family. Considering Jenny has been with this company for years, they are trustworthy; a bonus was that Jenny speaks English and Chinese so she was able to answer any questions my family had that I could not translate myself.
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December 2020 by Jia Chen
When I first hear about this company I was a little bit skeptical but I was very wrong. Lin Wang the loan agent is the best I have seen in all my finance history. She responded to me almost instantly all the time and her knowledge in loans are above and beyond. I enjoyed my business with her. She made the process so much more relaxed.
