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November 2023 by Cecilio Navarro
Terrible service, look elsewhere
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November 2023 by ninevetch remolar
If I'm gonna be the owner of this business. I will not hire the the chunky guy in front with the curly hair. He doesn't know how to greet customers... doesn't know how to smile or say Thank you. for sure I'm not going back to this freaking place.
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September 2023 by Saul Vasquez
Manager came in aggressively 50 minutes past opening time. Didn’t even greet properly before asking what we wanted then proceeded to decline service without assessing the situation first.
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January 2023 by Senad Ahmic
Hotel about Industry,
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May 2022 by Valerie G.
If I could give 0 stars I would!!!!! I'm DISGUSTED *Graphic photos * TW I rented this moving van 05/21/2022 from JOSE who had hell of an attitude right away I had a reservation for 12:30 PM I went to the U-Haul location at 11:45 trying to see if I could pick it up early and right off the bat JOSE had a horrible attitude said I had to wait because it was in use I waited till then .. at 12:30 exactly the van pulled up and we saw an asian man come out of the van and go into his car then JOSE proceeded to do what he calls an " INSPECTION " literally only looked around glanced at the mileage and gave the keys over . Today 05/23/2022 MOVING DAY I came to the back of the van for the first time to set up a tarp to lay our stuff and this is what I came across!!!! I called the U-HAUL AND ALL THEY can offer is a discount and apologies.... My husband and I are pregnant with a 3 year old what if my baby picked it up before hand ? This is UNACCEPTABLE
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June 2020 by Rosa Fuentes
If you don’t have reservations they won’t help you
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August 2019 by Sophie B.
Never doing u-haul again.! Expected a better experience but they do anything to over charge you.! Everyone, look at your bank account after you use them! This place has cameras and do not use them! I rented a u haul and returned the same day, even called customer care to make sure they knew I returned the truck and this place charged me for an extra day. Not only that, they charged me for gas! I took pictures with my phone and made sure I parked near the camera but they still over charged me. It's going on to one month and I keep calling uhaul and they assure me I'm getting a refund but I have not received anything! Worst experience ever! Never doing u haul.. everyone, go to Budget!! Better and cheaper!!!!
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August 2019 by Kevin C.
Great experience here. I made my reservation over the phone and the guy helping me out was easy to talk to and clearly answered all of the questions I had. Very friendly and also did a good job of explaining everything thoroughly. He did not try to rush me off the phone. I forgot his name but it was the same guy who was at the office when I checked out the truck. When I arrived to pick up the truck, the checkout process was quick and easy. The only annoying part was there was this one other older guy there who kind of kept butting in while the guy helping me was explaining things to me. Maybe he was just bored or something but I'm not sure what his role was suppose to be. When I returned to bring back the truck, it was also painless and easy. The price was exactly as was quoted to me in the beginning, no hidden fees or anything. I was actually initially debating between renting a truck from this location vs. Budget. Budget was a little bit cheaper, I think 10 bucks or something for a 1 day rental, but they have a ton of horrible reviews with lots of people saying that the truck they reserved was not there when they went to pick it up. Also lots of people mentioned that the service could be gruff. I'm glad I ended up using this U-Haul where service was top notch. Highly recommended to anyone looking to rent a truck. Oh yea, they also have their own small lot so you can park your car in the lot while you borrow the truck. This was a huge bonus. I'm always a little bit leery of places with very few reviews, but trust me this place is legit awesome (assuming that the guy helping you is the one who helped me. I can't speak for any other staff who may be there)
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July 2019 by Jai W.
Chris is awesome. He shows managerial skills in solving all my problems. I will continue to use U-Haul because of people like Chris. Thanks and my complements.
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April 2019 by isaac y.
My uhaul experience was really great. Frank is a good guy and made it really easy. I just booked another uhaul truck for sometime in the future because this place gave me the smoothest experience out of all the uhaul places ive tried. Also I drove a brand new cargo van, which is a nice bonus.
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September 2018 by Christopher B.
Recently rented two vehicles from this place; a cargo van and a small box truck. The site manager, Frank, was very helpful and had a great attitude with his customers. If you're in the need for a vehicle to move your property, I highly recommend checking out this location.
