Ambry Genetics
Medical Labs
Hours:
7 Argonaut, Aliso Viejo CA 92656
Hours
About Ambry Genetics
Ambry Genetics provides genetic testing, often for hereditary conditions like cancer. Reviews note that results are typically accurate and returned within the promised timeframe. However, communication and coordination can be challenging. Patients report difficulty reaching the company and a lack of coordinated process with their doctors. There are inconsistencies in policy, with some staff refusing to share results directly with patients who paid, while others are exceptionally helpful in resolving issues. Financial experiences vary; some patients are billed directly for tests not covered by insurance, while others have denied claims fully covered by Ambry. Customer service experiences depend heavily on the individual representative contacted.
Most Recent Reviews
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October 2026
This place is horrible. The do nothing the suppose to. They don’t communicate with the doctors. And away have an excuse. This company need to be closed and someone between to help cancer patients. Sad sad sad company!!!!!!
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October 2026
If you enjoy being harassed, Ambry is the company for you! Regardless of you telling them you didn’t approve a test or you didn’t consent to an order - they will still call and email you multiple times a day. Completely unethical and attempting to take advantage of people.
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July 2026
After 13 years the testing provided by Ambry diagnosed me and gave me answers. The process was easy and the results for full xenome sequencing only took about 3 weeks and the cost share was exactly as estimated.
More Comments(53)
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Aliso Viejo, California
