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May 2025 by Shane Kaemerle
Gotta be the worst visit I’ve had in ages to a pharmacy.. went the other day for a few shots for school.. tdap, mmr, chickenpox. She claims I don’t need a second dose for mmr and takes it off my order, gives me the other two and has the needle in my arm for a solid 15 seconds and immediately after my face got super hot, ears started ringing, felt like I was gonna throw up and faint. To top it all off I needed all of those shots for school to enroll in classes next year… now that I got the chickenpox I have to wait 14 days which is a bigger deal than it might seem.. smh
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April 2025 by Mark Edwards
Excellent service from Heidi
Heidi greated me rite away helped me find what I was looking for Heidi is friendly fast professional and very helpful
Thank you
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April 2025 by Brooke Dubray
CVS in Target in Aliso Viejo is fantastic! Especially Liz! Outstanding customer service!!
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March 2025 by Reggie DeMatos
Cleanly place with lovely customer service. The staff are professional, efficient, and delightful to chat with in between machine processes. Always willing to help and show genuine empathy and concern for their patients wellbeing.
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January 2025 by Earlie Clendion
I had to go in to pick up a prescription after minor eye surgery. The pharmacist, Marielle, was compassionate, warm and patient when asking questions. She was knowledgeable and thorough in answering my questions. A few days later I needed to fill one of the prescriptions. Not only did she remember me but she also remembered the issue with my eye. She showed concern, empathy, and a large dose of friendliness. That’s impressive these days! Thank you Marielle! You totally make CVS look good!! 😊
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October 2024 by Juno Starlis
Go to Costco these guys are jerks
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October 2024 by Galil Omar
Great service as always.
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October 2024 by Groovy Chick
Just transferred my prescriptions here YESTERDAY. Call today to get a refill and the automated system does not recognize anything and they do not answer the phone there! They make you leave a message and will get back. I apparently made a HUGE mistake transferring here! They have not called back yet and I need my meds. CVS is AWFUL folks. Just like Walgreens. We are all stuck in California
Round 2. Tried to check for refill on prescriptions. They had to call me back again. Now that is a new rule. You have to have a vall back to get the prescribed medications that your doctor wants you to take. CVS thinks it's fine to waste peoples time for their basic needs to be met
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August 2024 by Jim Najah
The staff is very freindly and professional
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May 2024 by kay khine
Friendly and helpful staff
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October 2023 by Baylee B.
Called to get a prescription for a 3y/o with RSV filled and the pharmacist here didn't even know what the prescription I was asking if he had in stock was and he said "I don't know so I'm just going to say no". When the cvs pharmacist at the location I was at was answering the questions rude pharmacist was asking, rude pharmacist was saying "I have to go" repetitively while I was waiting for the other pharmacists answers. Absolutely shocked that this is the customer service for a place people are going to for help and health.
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May 2023 by Jesse Levesque
my CVS pharmacy is the best, they always try to get my medication’s as soon as possible, and they are very friendly knowledgeable and kind!
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May 2023 by Gv W.
Shane, (I think that is his name?) is awful. POOR customer service. He must not realize that customers are the reason he has a job. It was as if I was asking him to take a half an hour out of his time to answer a couple questions, when I actually only needed less than 60-90 seconds is his precious time. You are a pharmacist, not a leader of a country trying to decide if there is going to be a war or not. Customer Service = Kindness, compassion, etc. Not Rudeness and contempt towards your customers. Go to the CVS at 26891 Aliso Creek Rd, they are at least nicer. But in general, CVS seems to be going down hill with regard to SERVING its customers.
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March 2023 by Barbi Anderson
I love the staff at my CVS pharmacy. They're always very friendly, But still very efficient and knowledgeable. Welcome to the new staff member, Calvin.
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November 2022 by A S
Staff is always helpful and knowledgeable. Bri and Chase are awesome! It is always so quick and easy to pick up my prescription from them!
