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October 2023 by Lawrence Mumford
This is a great bank, not too big, excellent rates and services. The antidote to the giant impersonal ones. Other reviewers should rethink their negative comments (and perhaps try proofreading what they say).
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January 2021 by Brenda MD
Not sure what IT kook decided to reset all the passwords and the only way to do it is to call and be on hold for an hour waiting for a loan person to verify you....no one helped, on hold for way too long just to get year end tax doc. for mortgage interest.
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December 2020 by Courtney Mcdaniel
I've been with this bank for about 3 years and I really appreciate the helpful service they offer. They are extremely friendly and will help you with any question or problem you have. I really trust Fremont Bank Lending Office and I have no complaints. I just opened a credit card and that was so fast and easy that I'd recommend them to everyone.
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December 2019 by ping hsieh
no one ever pick up the phone or return the call
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October 2018 by Elmer O.
Fremont Bank, I would like to thank Paul Marshal for exemplary work ethic and commitment he put forward when he was working our home loan. He was always able to help, support and educate us. He truly took the time to explained thoroughly the inner workings of the whole process. Paul Marshal is one of kind lender that I strongly recommend. Paul Marshal is an asset to Fremont Bank and should be recognize for his diligent work and his knowledge of home loans. Paul was able to get us FHA approved into our first home as a first time home buyer. He does an amazing job and help us through the process with ease. Paul my family and I would like thank you from the bottom of our hearts for making our dreams a reality. I look forward to working with you once I refi in the future.
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February 2018 by Trisha V.
My father, Tuong M Vu, and my mother, Tracy Thuy Vu, worked with Paul Marshall on their loan and equity line. They were so happy with working with him as he was very efficient and very good at his job. They would give him 5 stars for his services.
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December 2017 by Julia H.
I truly enjoy working with Fremont Bank. They never say no to any financial need. My branch mgr name is Greg Lopez he is so professional and respectful he goes out of his way everyday to make things happen. He is mgr of San Leandro branch :however ,since my co is in San Jose he always call that branch and make sure we are taking care of . I am also getting a business loan my loan officer is Nobel Messiah and he is excellent i never seen such a fast and easy loan processing Department . I will recommend this bank to everyone i truly enjoy the first class service.
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December 2017 by Ociel R.
I am beyond happy with the service I received from Paul Marshall. He went out of his way to help me during the process to refinance my home. Any questions I had he would answer them right away regardless of the time. With his help I was able to this process very quickly and efficiently did not run into any problems. More importantly I appreciate that fact that Paul is very honest and is a man who keeps his word. I will definitely recommend anyone and my friends to Paul for the professionalism and transparency he has. Thank you Paul!
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July 2017 by Mike Markarian
Called for HELOC for my property, I spoke with loan agent Thomas, he was in rush, i wanted to get HELOC, I had more questions, he just thank me and hang up the phone, not professional.
