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January 2024 by Laura D.
I had my furniture and personal belongings in the Aliso Viejo Life Storage for 3 months, until I could move into my new condo. The rental process was very easy and the location was perfect. The staff were always helpful and friendly, and my move out was flawless. I am so happy I chose Life storage. I would use them again in a heartbeat!
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January 2024 by Kristin V.
Went today to drop off a few things and needed to go into the office for some help with my lock I was asked to give my lock earlier so they could do maintenance on my unit . Today I went in to pick my key up .Unfortunately, my key was misplaced. Marco was extremely helpful! He handled the problem quickly and professionally. The manager was there as well and was very accusatory and rude. He actually told me "next time don't leave your key with us" Excuse me ??? They asked for my extra key to do the maintenance!!! Anyway, just wanted to leave a review for Marco as he turned the situation around with his excellent customer service
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January 2024 by Kalia T.
I am a new customer! I've only been there one day and it's easy to say this is the best storage I've had. They have such welcoming and helpful crewmembers right in the front office. It's a very easy process to get your unit day of everything is explained to you on payments, and everything else. I highly recommend using this storage company!!!
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January 2024 by Douglas K.
Was a happy customer for 14 months and highly recommend if you need short or long term storage.
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December 2023 by Sandii
First off, I cannot say enough about Life Storage in Aliso Viejo! I have rented several units in this place and I have referred friends as well due to having nothing but a pleasant experience with this particular facility and the amazing staff! Not only are they conscientious, knowledgeable of the units' pricing and sizes, but they go out of their way to answer any questions or concerns that you may have so that your entire rental experience is streamlined and hassle-free. The facility itself is beautiful, very clean, and always well-maintained due to the hard work and conscientious efforts of the staff on hand. I especially want to thank Kyle, the manager of the facility, as well as Marco, both of whom have gone way above and beyond to assist me with my units as I recently had some questions. What amazed me the most was their stellar customer service and open communication through follow-up calls, texts, and emails when I had to leave a voicemail at the office recently. It really impressed me that they went above and beyond just to assist me. Honestly, they really do care about you as a customer by treating you more like family so should you find yourself looking for a rental unit, my advice is to go see Kyle, Marco, and the rest of the staff at Life Storage in Aliso Viejo. You won't be disappointed.
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November 2023 by Navid Davani
Amazing facility. Great customer service with Ivan. He was able to switch us to a larger unit on site at a an even better location onsite. We booked with the customer service center rep, Jillian who was great. But she suggested based on our need a smaller unit would work. Unfortunately that was too small, but Ivan took care of it onsite and we were able to get our stuff in no problems. Highly suggest Life Storage.
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November 2023 by Vinci Schiro
Life storage has made the rental process so easy! We rented online and within the hour, we were able to begin our move in… Thank you Life Storage Aliso Viejo!
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November 2023 by Vera-Helen Wind
Kyle was awesome! It was one person after another! I saw first hand that he provided great service to everyone! It was a lot for one person.
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November 2023 by Kayla Branson
All the guys from Life Storage in Aliso Viejo made my rental experience very quick and easy. I reserved my unit online (that morning), drove over, saw how clean and secure the storage facility was-- and by early afternoon I rented my storage unit and loaded my belongings inside. The manager, Kyle was especially helpful as he patiently answered ALL of my questions. I would highly recommend this storage facility to anyone looking for a nice, clean, safe place to store their belongings. I also received a great internet rate on my storage unit. This was definitely a 5 star experience for me!
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November 2023 by Mostafa Amirsalehi
Ivan was very professional guy he tried to much to find the unit I need and he care about everything .the storage is so clean and has climate circulation too
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November 2023 by Justin Picard
Nice, clean and modern facility. Climate control is great, hours of access are perfect and there is even music piped in!Staff was very accommodating and knowledgeable about every detail.Well done!
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September 2023 by Urricane Re
It’s a great solution. The structure is new, the storage I have is extremely clean. The people is very kind and friendly. They did everything to help me.
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September 2023 by Lainey T.
Facilities are clean and well maintained. Staff is friendly and helpful. 10/10 will recommend
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September 2023 by writer k-writer
Eric and Brent who work at this Life Storage are so nice, kind and helpful. They answered all my questions and were so helpful, kind and gracious in a difficult move I had from another city and needed a storage unit in this area of OC. The facility is clean, the cameras are monitored and watched for security and the location is well-maintained. Thank you to Eric, Brent and the team at this storage facility!
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September 2023 by Jazzy 1971
Ivan was very helpful. He took the time to look for the best deal, compared costs between renting another unit aside from what I already had, or going for one bigger unit. Excellent service.
