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March 2023 by Michele Quinn
Since this salon has been bought out from At the beach is been terrible.The rules are outdated not one other salon abides because they 1980 rules The staff is terrible and rude except for one Lyndse is amazing.If your in a good mood don't go in there cause you will come out worse,trust me on this one,those girls have there way. It's one big circus !
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September 2022 by Lori M.
Buyer Beware!! This place is a complete rip off. I went in and cancelled my membership and they continued to charge me to an additional 6 months. I was told by their employee, Elizabeth that she could see that I cancelled the account and that I should receive a refund for the 6 months that should have been cancelled. She was going to have a manager call me and I never received a call and trying to work with them through email was hopeless. I was told that I would not be receiving a refund. Such a disappointment since I was a member there for a few years.
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April 2022 by Karli H.
Tanner beware! Do not sign up with Palm Beach Tan! They only have 1 good bed in the entire place that is never available to use, even if reserved in advanced. I've been to a lot of tanning places and this location is THE most DISGUSTING and dirty tanning facility I've ever been to. They just wipe the beds down with sweat, not sanitizer. I waited 15 minutes to to check in - had to wait for the employees to finish having sex in the tanning beds ( can hear everything through the thin "walls"). The Employees have horrible stuck- up attitudes and made me feel bad for requesting a clean bed. Worst service. Worst beds. All the plans include the same old beds. Go anywhere else.
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February 2022 by Caitlin M.
love coming here solely for the great service from Kaitlin! I first met her at the Newport location and got so lucky to have her at my new location. She's been so amazing each time--so nice and helpful. Makes your experience just so much better
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November 2021 by Daniel S.
This is a long overdue for the crew at PBT. I've been coming here now for 4+ years and can honestly say I've never had any issues with this location. PBT is always clean and the staff are extremely friendly and helpful. They carry a ton of products to fit all budgets. Not to mention they always have sales going on as well as members incentives. If you're looking for a new salon you should definitely give them a try!
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November 2021 by SF Boony
Lena was a very helpful and friendly. 5/5 stars
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July 2021 by eL eL
Staff is very friendly. Great Tanning beds.
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June 2021 by Kelsea B.
Went in today for a spray tan and the blonde girl was very helpful and nice with setting up my membership and spray tan. My spray tan is developing really nice. Thank you!
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March 2021 by Gabby D.
Savannah is so knowledgeable and sweet. Every time I come into the salon she already knows who I am. She recommends the best products. She goes above and beyond, with not only customer service but also making you feel like you belong. Every time I go in the salon she greets me happily. She is the reason I keep coming back to this location. Give this girl a raise she goes above and beyond!
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March 2021 by Kim M.
Savannah is the BEST!! Her customer service skills are great. She is very thorough in explaining the different beds, packages & products. I felt very comfortable signing up, like I wasn't being sold a package bigger than I needed just for them to make money. It's nice to see such a young girl with such great communication skills and enthusiasm for her job, it's so rare in teens/early 20 year old these days!! Give them a try! You won't be disappointed!
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March 2021 by Jami White
Wonderful ladies
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February 2021 by kayly v.
i absolutely love this location!! everyone is so nice and so helpful with helping me get the right spray bronzers. i normally go to another location, but after going here, i will be coming to this location from now on! the manager, savannah, was so helpful, kind and patient! the service was amazing!!
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December 2020 by Risa M.
Ashley at this location is absolutely amazing . She found me a discontinued spray tan product that I'm obsessed with . Then had it delivered to the location I go to the most . Sweetest person and always in good mood . Thank you Ashley !
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June 2020 by Michael B.
I would like to say I have always had good customer service. Isabelle and Chase are always nice. They deal with lots of customers and issues and still keep a smile. Just wanted to write something positive for the little things they do daily
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June 2020 by Stephanie T.
My fiance and I got memberships to Palm Beach Tan awhile ago and have been to several of the locations but the staff in Aliso Viejo is the BEST. Isabel and Chase always call us by our first names as soon as we walk in the door and always have smiles on their faces. They always make it an enjoyable experience. Thanks guys!
