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March 2024 by Michael Thomas
Ayla provided quick and friendly service. Everything was explained clearly and any questions were promptly answered. Overall great experience.
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March 2024 by chris prekopa
Super friendly and professional service at this location! Big shout out to Brianna for the excellent service!!
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October 2023 by Leah Prettyman
I have had a great experience at this public storage for the past 4 years. Recently I needed work done to the door and Lee helped me right away by examining the problem and putting in a work order. In the process I was informed I could move to a bigger space for less because there was a promotion. Excellent customer service and clean, safe facility.
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October 2023 by Lisa Lehar
Great customer service! Love this location. I needed a bigger space and am so happy with the easy setup! Lee was very friendly and helped us transfer right before next months payment. Very easy and happy with this location!
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October 2023 by John Rogers
Lee was very helpful in showing me a few spaces which then I rented one. Thanks, John
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October 2023 by Sammy Miller
Very helpful and precise and good attitude good personality and his name is Lee thank you
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August 2023 by Ernie Basulto
We reserved a storage unit online and went to the location to check it out. Jonathan was there to help us. He showed us the unit and explained the rental process, including the benefits of using the app. The location was clean and secure, and we were impressed. Jonathan walked us through the rental process, and we were done in a few minutes. He made the rental process easy and was kind and professional throughout.
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August 2023 by Michael Uslander
Ayla was fantastic and very helpful. She answered all my questions and went the extra distance. Highly recommend.
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August 2023 by Gerard Delin jr
I use storage facilities on a regular basis and have always had a wonderful experience with the Public Storage Aliso Viejo location. This property is clean, safe, and very convenient. The staff has always been very helpful, friendly and knowledgeable. I really appreciate the time Ayla, the property manager, took to explain my different options and swiftly checked me in to my unit. I will always recommend this property to anyone who is looking for a storage unit to rent.
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August 2023 by Reza Sade
The worst place to have a storage. Not only their hours aren't convenient, their management inept, their prices are ridiculous. When I rented a 10X15 space a year and a half ago, the rate was $167 per month. They keep jacking up the price without any notice. Now I see that they've raised my rate, for the same SECOND FLOOR space, to $387! Obviously, I'm looking for a new storage facility.
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May 2023 by Kyle Clark
Lee is a great guy, excellent service and extremely helpful, very patient and professional, I highly recommend his 5 star services.
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April 2023 by Te Che
The Public Storage company staff are very friendly and helpful any time you need support. It has been a great option for storing my items. If someone is looking for a place for storage, I will definitely share their business info with my job and friends.
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April 2023 by Shvetashva Suri
Very very helpful manager! He got me the best deal which was the need of the hour. Highly recommended ?
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March 2023 by Otb Shopper
Nice facility. Ayla is very helpful, friendly, and professional.
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January 2023 by Mark's Personal IPhone B.
Ladies at the front desk are helpful. Facilities are clean and accessible. However, be sure to measure your space before signing contract. We are paying for a 10x10 even though actual measurements are 9x10. Expect increases. They are random, and not based on current market rates. I received a notice for an increase nine months before my contract expired. At times elevators don't work. Signage for navigation is lacking. No garbage or dumpster.
