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October 2023 by Bree M
Our movers were late and they were very accommodating to let us use their Free truck for longer. Free use of Hand trucks/dollies and elevator are convenient.Friendly Staff.Reasonable price.
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September 2023 by Kristen Parker
I’m so happy to be renting a storage unit here again! Just signed up again today! My experience was so good the first time that I felt confident and excited to come back! This facility is SUPER clean and safe! The location is also great; very quiet and safe! The rates are extremely reasonable and very fair market.I love the people here! Fernanda and Tom have been phenomenal to me! They really went out of their way to help me find the right unit. They took their time, were very patient and answered all my questions. These kind folks make the difference in the world, truly. Thank you to both of you!I look forward to moving my things into my new storage unit!!Thank YOU to BOTH of you!!Kristen
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August 2023 by Nicole O'Connor
A Great place to be to store your "Things!" They are so friendly and kind when you walk in! They understand when you need to upgrade your store or move your storage to their upstair storage! Their prices are the best around and their location is nice and in a perfect area! I couldnt ask for a better place! Thank you!
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August 2023 by T MM
Great staff, Michael was great to work with, professional answered all my questions, helped me choose the right size unit and even made sure i was aware of a special I could take advantage of by paying in advance. Units are clean, easy to access, the whole process was quick and easy for me. I suggest using this storage space to anyone in the area!! 5 stars
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August 2023 by Chaz Man
great experienmce. staff is very professional and helpful
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January 2023 by Patrice Lambourne
The staff at Stor-It is professional and helpful; they put my storage needs first. The facility is clean and convenient. There are a variety of sizes of storage units to choose from. I highly recommend Stor-It Storage.
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December 2022 by Leighton Williams
The best value around and they have a truck you can use to move your stuff. Super friendly and helpful staff. Recommended.
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June 2022 by Becki B.
I called JUST to get an estimate on a few sizes and the woman who answered was SO RUDE! I would not even call them back when they had an available unit because of her attitude. I don't know her name but no thank you!
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May 2022 by Julia Kelly
Very clean and well run. Helpful staff.
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January 2022 by Griffin Almond
All around very friendly and professional people. Even when your paying late fees lol
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January 2022 by Griff K.
100% nice friendly and professional people, no matter what the situation. Even when you have to come in and pay late fees
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November 2021 by Xabi C
Disappointed. I have been using this storage place for three years. I did notify I am terminating my contract, yet they charge me for the month I didn't use.
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June 2021 by Michael Clune
Great staff and even better customer service
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March 2021 by Corie A.
Pleasure to work with both Terri & Jim. Grounds are clean and well cared for. Appreciated the equipment for use onsite.
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July 2020 by Rose W.
RUDE. RUDE. RUDE. Helping a friend in a terrible situation, I loaded my car full and showed up at Stor-it in Aliso Viejo expecting to unload. It's 4th of July, and they are closed. Nothing on their website indicates they are closed on holidays. Had called earlier and no mention of it in their voicemail. That's disappointing, but what really bothered me is when I arrived, the manager was just leaving. She came over to my car and rudely informed me of the closure. Naturally, I asked if an exception could be made. I'm not surprised the answer was no, but she was just snotty. Telling me, "you were told! You signed a contract." No lady, I didn't sign anything and checking your website and calling you gave me no indication of the holiday closure. I haven't gotten into the facility, so I don't know the condition of the storage unit, but unless you're desperate, I'd suggest trying some other place where they speak to their customers respectfully.
